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Cortex XSIAM vs Microsoft Defender for Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XSIAM automates over 50% of workflows, saving up to $500k, benefiting understaffed teams with quick ROI.
Sentiment score
4.5
Microsoft Defender for Identity is cost-effective and efficient, offering incident prevention and resolution without complex hardware setups.
 

Customer Service

Sentiment score
6.4
Cortex XSIAM support receives mixed feedback, with premium plans praised for expert guidance but needing improved responsiveness overall.
Sentiment score
7.4
Opinions on Microsoft Defender for Identity support vary, highlighting responsiveness, but issues include delays, contact challenges, and false positives.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
Generally, the support is more effective than other providers like Oracle.
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
Technical support from Microsoft rates an eight on a scale of 1 to 10 for response time.
 

Scalability Issues

Sentiment score
6.9
Cortex XSIAM is praised for its scalability in enterprise and cloud, though some seek better on-premises capabilities.
Sentiment score
7.3
Microsoft Defender for Identity efficiently integrates and scales globally, supporting diverse organizational needs within Microsoft’s ecosystem effectively.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its robust cloud-based stability, offering reliable performance with minimal and swiftly handled issues.
Sentiment score
6.9
Microsoft Defender for Identity is highly reliable, with minimal incidents, seamless operation, and consistent ratings between seven and nine.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
We do not see any issues with the stability of Microsoft Defender for Identity.
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
 

Room For Improvement

Cortex XSIAM needs enhancements in performance, pricing, support, integration, UI intuitiveness, AI analytics, and identity management expansion.
Microsoft Defender for Identity users seek improved cloud integration, user-friendly features, better support, and streamlined processes for enhanced threat management.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Reducing false positives is something we've been working on with Microsoft.
 

Setup Cost

Cortex XSIAM pricing is high but competitive, with costs varying based on add-ons, licensing, and regional differences.
Microsoft Defender for Identity is cost-effective with E5 licenses despite complex pricing and competitive against other security solutions.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
Ensuring a fair price according to market standards.
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
 

Valuable Features

Cortex XSIAM offers advanced security automation, machine learning detection, and seamless integration, enhancing threat management and forensic investigation.
Microsoft Defender for Identity integrates with Azure to offer comprehensive threat detection, identity protection, and advanced real-time security insights.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
 

Categories and Ranking

Cortex XSIAM
Ranking in Identity Threat Detection and Response (ITDR)
5th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Security Information and Event Management (SIEM) (13th), AI-Powered Cybersecurity Platforms (7th)
Microsoft Defender for Iden...
Ranking in Identity Threat Detection and Response (ITDR)
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Advanced Threat Protection (ATP) (5th), Microsoft Security Suite (3rd)
 

Mindshare comparison

As of September 2025, in the Identity Threat Detection and Response (ITDR) category, the mindshare of Cortex XSIAM is 5.5%, up from 3.6% compared to the previous year. The mindshare of Microsoft Defender for Identity is 15.4%, down from 23.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Threat Detection and Response (ITDR) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Identity15.4%
Cortex XSIAM5.5%
Other79.1%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
Peter Arabomen - PeerSpot reviewer
Has supported hybrid identity management while integrating well with cloud directory services
The only challenge I have with Microsoft Defender for Identity is the latency. I may not put that entirely on Microsoft, because latency could be network related. At times when trying to authenticate, the prompt is delayed. We tried implementing passwordless authentication, especially for on-premises workloads, but we haven't been able to achieve that. Passwordless authentication is part of the identity functionalities, particularly when it comes to enforcing passwordless for on-premises workloads. In terms of improvements, you can't create OUs on Azure AD. Regarding giving users privileges on what they can do across different OUs, I haven't seen that feature on Microsoft Defender for Identity. Microsoft Defender for Identity needs to be able to plug into third-party applications that are not Microsoft. For instance, with a human resource application used to manage users and leave requests, when staff leaves the organization, they are first exited from that application before AD. Integration between Azure AD and third-party applications would allow automatic syncing when removing staff. The initial setup of Microsoft Defender for Identity is not hard. However, setup is one thing, and getting value from the application end-to-end is another. It can be set up and running from the first day but not functioning optimally. Initially, when we did the setup, it wasn't optimal. Over time, with continuous improvement, which we're still doing, we've gotten to a comfortable level, but there's still room for improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The cost of Cortex XSIAM in the India market differs from other regions. When considering competition, from a sales perspective, the pricing is acceptable.
What needs improvement with Cortex XSIAM?
The main area for improvement is the user interface intuitiveness - specifically how quickly users can grasp the portal functionality. For SOC analysts, the focus should be on improving the speed o...
What do you like most about Microsoft Defender for Identity?
Microsoft Defender for Identity provides excellent visibility into threats by leveraging real-time analytics and data intelligence.
What needs improvement with Microsoft Defender for Identity?
Microsoft can improve Microsoft Defender for Identity by ensuring that installation prerequisites are included in the setup process. Installing the solution presents challenges as numerous logs and...
What is your primary use case for Microsoft Defender for Identity?
My personal use case for Microsoft Defender for Identity is that it is amazing. It provides very good and deep analytics about whatever is happening in the on-premises Active Directory. The sensors...
 

Also Known As

No data available
Azure Advanced Threat Protection, Azure ATP, MS Defender for Identity
 

Overview

 

Sample Customers

Information Not Available
Microsoft Defender for Identity is trusted by companies such as St. Luke’s University Health Network, Ansell, and more.
Find out what your peers are saying about Cortex XSIAM vs. Microsoft Defender for Identity and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.