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Cortex XSIAM vs Google Chronicle Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XSIAM enhances incident management and provides significant financial returns by automating detection and response, reducing staffing needs.
Sentiment score
5.2
Users are still assessing ROI, finding potential value in cloud billing and comparing with DNIF for long-term impact.
 

Customer Service

Sentiment score
5.8
Cortex XSIAM support varies; premium service excels, while non-premium experiences depend on distributor expertise and sometimes face delays.
Sentiment score
6.9
Google Chronicle Suite's customer service is generally positive, but some users note delays; recent staffing improvements are acknowledged.
With premium support, core Palo Alto technical experts handle issues directly.
Team Lead, Security at seamlessinfotech.com
It is ineffective in terms of responding to basic queries and addressing future requirements.
Associate Director at a financial services firm with 5,001-10,000 employees
The Palo Alto support team is fully responsive and helpful.
SOC Analyst at OVELOSEC
We are a critical project for them at this moment, and they provide excellent service.
IT Security Engineer at Iberdrola S.A.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
Director at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
6.5
Cortex XSIAM is scalable for various business sizes with cloud-based integration, but lacks on-premises deployment and mixed reviews.
Sentiment score
7.8
Google Chronicle Suite is praised for scalability, handling large data volumes efficiently on Google infrastructure, suitable for diverse needs.
Without proper integration, scaling up with more servers is meaningless.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is highly scalable.
SOC Analyst at OVELOSEC
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
Google Chronicle Suite is very scalable, being a cloud-based solution.
IT Security Engineer at Iberdrola S.A.
In the cloud-native space, the problem is that if you require additional devices, you might have to work on custom applications.
Director at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its stability, rapid issue resolution, and efficient performance despite minor post-update challenges.
Sentiment score
7.9
Google Chronicle Suite is praised for reliability and stability, with minor issues in small POC environments but generally performs well.
The product was easy to install and set up and worked right.
Owner at Xelere
Overall, Cortex XSIAM is stable.
SOC Analyst at OVELOSEC
It works really nice and performs really efficiently after configuration.
IT COMMUNICATIONS AND NETWORKS at Américas BPS
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
 

Room For Improvement

Cortex XSIAM needs improved integration, performance, interface, pricing, support, ASM, AI, onboarding, tagging, and identity management enhancements.
Google Chronicle Suite requires user-friendly enhancements in dashboard, API integration, log management, alerting, and threat intelligence features.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
SOC Analyst at OVELOSEC
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Solutions Architect at ostec
The graphical user interface could be improved to enhance user experience.
Senior Solution Architect at Stichting Inlichtingenbureau
The UI is the primary challenge in need of improvement.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
Google Chronicle Suite lacks near time detection.
Team Lead, Security Operations Center at Secureops
 

Setup Cost

Cortex XSIAM is viewed as competitively priced but complex, aligning with market expectations despite some regional variations.
Google Chronicle offers flexible, competitive pricing but can become costly for larger businesses with additional platforms.
The first impression is that XSIAM would be more expensive than others we tried.
Owner at Xelere
The product is very expensive.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
Team Lead, Security Operations Center at Secureops
I experience Chronicle as less expensive and less complicated than Azure.
Senior Solution Architect at Stichting Inlichtingenbureau
 

Valuable Features

Cortex XSIAM excels in machine learning threat detection, SOAR features, and advanced automation for efficient security management.
Google Chronicle Suite excels in threat response, seamless integration, automation, and cost-effective data management for audits and compliance.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Solutions Architect at ostec
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Owner at Xelere
The flexibility for creating manual workflows stands out.
Associate Director at a financial services firm with 5,001-10,000 employees
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
Senior Security Consultant at RiverSafe Limited
The AI infused into the platform helps in investigations and rule creation.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses.
Senior Solution Architect at Stichting Inlichtingenbureau
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Identity Threat Detection and Response (ITDR) (7th), AI-Powered Cybersecurity Platforms (8th)
Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.6%, up from 2.1% compared to the previous year. The mindshare of Google Chronicle Suite is 2.2%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Google Chronicle Suite2.2%
Cortex XSIAM2.6%
Other95.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2666148 - PeerSpot reviewer
Associate Director at a financial services firm with 5,001-10,000 employees
Integration challenges highlight the need for manual workflows
The standard integrations are very limited, and the integrations available are not listed in the marketplace. Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long. The solution would benefit from having more standard playbooks and templates available, as in other partners. Currently, everything must be created from scratch. In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Viney Bhardwaj - PeerSpot reviewer
Director at a consultancy with 10,001+ employees
Has required significant customization but has supported threat pattern discovery and AI-driven analytics
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to work on this. The automated threat detection features in Google Chronicle Suite come with a lot of false positives and noise. They are new to the market and need to improve significantly. Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization. They need to provide cheaper options for online versus offline log storage and improve retention and compression of the logs. Especially searching offline logs is a feature missing from most SIEM solutions nowadays.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
I did not participate in pricing discussions for Cortex XSIAM solutions, so I cannot provide a review regarding prices for this solution.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing. There are other features that could be improved, including integration with vendors such as CyberArk. I would ...
What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day. It's a flexible pay method.
What needs improvement with Google Chronicle Suite?
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to wor...
 

Overview

Find out what your peers are saying about Cortex XSIAM vs. Google Chronicle Suite and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.