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Cortex XSIAM vs Google Chronicle Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XSIAM automates over 50% of workflows, saving up to $500k, benefiting understaffed teams with quick ROI.
Sentiment score
5.2
Users are still assessing ROI, finding potential value in cloud billing and comparing with DNIF for long-term impact.
 

Customer Service

Sentiment score
6.4
Cortex XSIAM support receives mixed feedback, with premium plans praised for expert guidance but needing improved responsiveness overall.
Sentiment score
6.9
Google Chronicle Suite's customer service is generally positive, but some users note delays; recent staffing improvements are acknowledged.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
 

Scalability Issues

Sentiment score
6.9
Cortex XSIAM is praised for its scalability in enterprise and cloud, though some seek better on-premises capabilities.
Sentiment score
7.8
Google Chronicle Suite is praised for scalability, handling large data volumes efficiently on Google infrastructure, suitable for diverse needs.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Chronicle Suite is very scalable, being a cloud-based solution.
In the cloud-native space, the problem is that if you require additional devices, you might have to work on custom applications.
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its robust cloud-based stability, offering reliable performance with minimal and swiftly handled issues.
Sentiment score
7.9
Google Chronicle Suite is praised for reliability and stability, with minor issues in small POC environments but generally performs well.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
 

Room For Improvement

Cortex XSIAM needs enhancements in performance, pricing, support, integration, UI intuitiveness, AI analytics, and identity management expansion.
Google Chronicle Suite requires user-friendly enhancements in dashboard, API integration, log management, alerting, and threat intelligence features.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
The graphical user interface could be improved to enhance user experience.
The UI is the primary challenge in need of improvement.
Google Chronicle Suite lacks near time detection.
 

Setup Cost

Cortex XSIAM pricing is high but competitive, with costs varying based on add-ons, licensing, and regional differences.
Google Chronicle offers flexible, competitive pricing but can become costly for larger businesses with additional platforms.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
I experience Chronicle as less expensive and less complicated than Azure.
 

Valuable Features

Cortex XSIAM offers advanced security automation, machine learning detection, and seamless integration, enhancing threat management and forensic investigation.
Google Chronicle Suite excels in threat response, seamless integration, automation, and cost-effective data management for audits and compliance.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The AI infused into the platform helps in investigations and rule creation.
The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Identity Threat Detection and Response (ITDR) (5th), AI-Powered Cybersecurity Platforms (7th)
Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.9%, up from 1.5% compared to the previous year. The mindshare of Google Chronicle Suite is 2.8%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Google Chronicle Suite2.8%
Cortex XSIAM2.9%
Other94.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The cost of Cortex XSIAM in the India market differs from other regions. When considering competition, from a sales perspective, the pricing is acceptable.
What needs improvement with Cortex XSIAM?
The main area for improvement is the user interface intuitiveness - specifically how quickly users can grasp the portal functionality. For SOC analysts, the focus should be on improving the speed o...
What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day. It's a flexible pay method.
What needs improvement with Google Chronicle Suite?
The functionalities for parsing and including feeds need improvement. Google should make it easier for clients to manage these aspects.
 

Overview

Find out what your peers are saying about Cortex XSIAM vs. Google Chronicle Suite and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.