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Cortex Cloud by Palo Alto Networks vs HackerOne comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Qualys TotalCloud effectively reduces costs and labor while enhancing asset visibility and risk management, boosting efficiency by up to 40%.
Sentiment score
3.7
Cortex Cloud by Palo Alto Networks boosts efficiency and ROI with XSOAR integrations, though ROI quantification can be challenging.
Sentiment score
5.6
HackerOne enhances security and efficiency with varied ROI; larger entities benefit more than smaller ones, citing cost savings.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
Dns architect at a outsourcing company with 5,001-10,000 employees
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
Senior Consultant at a tech vendor with 10,001+ employees
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Technical Solutions Architect at IBM
HackerOne provides strong value by helping organizations find vulnerabilities faster and reduce the higher costs associated with security breaches.
Senior software engineer at Simplify vms
We receive rewards without needing to invest any money, so the return on investment is substantial.
dApp Auditor at Hacken
For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything.
QA Engineering Lead at kintsugi
 

Customer Service

Sentiment score
6.7
Qualys TotalCloud support is knowledgeable but inconsistent, with some delays and varying service quality affecting customer satisfaction.
Sentiment score
6.6
Cortex Cloud's customer service is praised for prompt, knowledgeable support and effective troubleshooting, earning high user ratings.
Sentiment score
6.9
HackerOne's customer support is generally proactive and responsive, though some users have noted slower responses and communication issues.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
If I make it a high priority, they have resolved one query within 20 minutes.
Assistant Security Architect at Cloudnomics
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Senior Consultant at a tech vendor with 10,001+ employees
Fast response times and knowledgeable staff who understand the intricacies of the system.
Principle Cloud Architect at a tech services company with 11-50 employees
We have priority support because we are a higher tier, and with high report volumes, the turnaround time is very good.
Senior software engineer at Simplify vms
Technical support at HackerOne has slowed down considerably compared to four years ago.
dApp Auditor at Hacken
The ease of collaboration with ethical hackers on HackerOne has been quite good.
Senior Security Professional at Oportun, Inc.
 

Scalability Issues

Sentiment score
7.4
Qualys TotalCloud efficiently scales across multi-cloud environments, supporting diverse needs for small and large teams with minimal issues.
Sentiment score
4.5
Palo Alto's Cortex Cloud is scalable and efficient, with easy onboarding, but can be costly for higher licenses.
Sentiment score
7.6
HackerOne's scalable design efficiently supports growth and adaptability, accommodating large user bases and varying security needs effectively.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Business Development Team Lead at a tech vendor with 201-500 employees
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
Assistant Security Architect at Cloudnomics
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Technical Solutions Architect at IBM
It is a large platform with many programs and clients.
dApp Auditor at Hacken
HackerOne is very scalable because we can put bounties for any number of hackers at the same time and test thoroughly.
Senior software engineer at Simplify vms
It maintains a high signal-to-noise ratio and addresses scalability through infrastructure, triage services, and AI automation.
Consultant at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
Qualys TotalCloud is praised for its stability, 99.9% uptime, reliable performance, and responsive support for resolving issues.
Sentiment score
7.8
Cortex Cloud by Palo Alto Networks is praised for its stability, reliability, and seamless security performance without latency or issues.
Sentiment score
8.2
HackerOne generally receives praise for stability and reliability, despite occasional reports of minor bugs and downtime.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
Business Development Team Lead at a tech vendor with 201-500 employees
However, now in Cortex Cloud, I have not seen any lag or buffer.
Assistant Security Architect at Cloudnomics
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Technical Solutions Architect at IBM
HackerOne was down for some time and the response was not good.
QA Engineering Lead at kintsugi
 

Room For Improvement

Qualys TotalCloud needs UI/UX enhancements, better integrations, compliance reporting, Windows container security, AI threat prediction, and pricing clarity.
Cortex Cloud's interface and costs challenge users, with needs for improved integration, efficiency, and identity management features.
Users seek cost predictability, faster responses, better integrations, improved triaging, communication, invite guidelines, and flexible payouts.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Regarding the generative AI security tool, I know for sure it's Agentic.
Cybersecurity Analyst at a tech services company with 11-50 employees
The solution is quite premium in cost compared to alternatives such as Wiz.
Principle Cloud Architect at a tech services company with 11-50 employees
There is not a clear MSP model compared to other vendors such as CrowdStrike.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
More advanced AI capabilities would help prioritize reports, reduce false positives, and speed up the validation.
Senior software engineer at Simplify vms
There are no clear guidelines for being invited to programs and conferences.
dApp Auditor at Hacken
Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities.
Senior ICT Security Consultant at Applied Principles Limited
 

Setup Cost

Qualys TotalCloud offers competitive pricing for large enterprises, providing flexible, cost-effective solutions with comprehensive features and benefits.
HackerOne is cost-effective for hunters, typically funded by companies, with a 20% fee on awards, making it affordable.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The solution is costly, with high-end capabilities suitable for enterprises.
Senior Consultant at a tech vendor with 10,001+ employees
Today, it is smart and easy to calculate the licenses.
Cloud Security Manager at T-Systems International GmbH
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
dApp Auditor at Hacken
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
Senior ICT Security Consultant at Applied Principles Limited
 

Valuable Features

Qualys TotalCloud enhances cloud security with risk prioritization, automation, and visibility, boosting efficiency in vulnerability management and remediation.
Cortex Cloud enhances security management with AI-driven threat detection, automation, and seamless CI/CD integration, reducing response times significantly.
HackerOne excels in vulnerability tracking, researcher engagement, and integration, enhancing security through a global ethical hacker community.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Senior Consultant at a tech vendor with 10,001+ employees
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
Sr. Compliance Analyst at a computer software company with 51-200 employees
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
It has a very simple user interface, and it gives you a quick response—if you submit a bug, someone reaches out to you within minutes, telling you they will verify the bug, and it can be verified in just a few days, sometimes even less than a day, which stands out for me.
Senior ICT Security Consultant at Applied Principles Limited
HackerOne is a very good platform with the trust of different companies including Shopify, PayPal, and Uber.
Senior software engineer at Simplify vms
I find bug bounty programs most valuable for our organization because they invite researchers from around the globe to find bugs in our environment, allowing us to fix various severity vulnerabilities or bugs that, if left unaddressed, could lead to losing customers.
Consultant at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
Cortex Cloud by Palo Alto N...
Ranking in Vulnerability Management
18th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (10th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Data Security Posture Management (DSPM) (10th), Software Supply Chain Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (4th), Application Security Posture Management (ASPM) (7th), Cloud Detection and Response (CDR) (5th)
HackerOne
Ranking in Vulnerability Management
34th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Application Security Tools (19th), Bug Bounty Platforms (2nd), Penetration Testing Services (2nd), Attack Surface Management (ASM) (5th), AI Observability (15th)
 

Mindshare comparison

As of October 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of Cortex Cloud by Palo Alto Networks is 1.1%, up from 0.5% compared to the previous year. The mindshare of HackerOne is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
Cortex Cloud by Palo Alto Networks1.1%
HackerOne0.9%
Other96.8%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.
NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Manufacturing Company
16%
Construction Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise35
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as dete...
What is your experience regarding pricing and costs for HackerOne?
I'm not very sure about pricing, setup costs, and licensing, as those are managed by our management team.
What needs improvement with HackerOne?
HackerOne can be improved, and the insights can be a little better. I chose a nine for my rating because it has very ...
What is your primary use case for HackerOne?
My main use case for HackerOne is bug bounties and getting paid through that platform. Companies like Fastify and Ora...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
Find out what your peers are saying about Cortex Cloud by Palo Alto Networks vs. HackerOne and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.