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Cortex Cloud by Palo Alto Networks vs CrowdStrike Falcon Cloud Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.7
Cortex Cloud by Palo Alto Networks boosts efficiency and ROI with XSOAR integrations, though ROI quantification can be challenging.
Sentiment score
4.9
CrowdStrike Falcon Cloud Security offers cost-effective threat detection, integration, and faster remediation, with significant ROI and risk mitigation.
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
Senior Consultant at a tech vendor with 10,001+ employees
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Technical Solutions Architect at IBM
More than 12 million vulnerabilities have been identified and resolved while working with CrowdStrike Falcon Cloud Security over the past 10 years.
Windows Security Patching Operation III (Cyber Operations) at CBTS
We have seen a return on investment through time saved and managed employee workload.
Senior Cybersecurity Engineer at Kyndryl
It is an expense we are willing to pay to conform to Cyber Essentials Plus and demonstrate responsibility in protecting our data and that of our partners.
Chief Executive Officer at a consultancy with 1-10 employees
 

Customer Service

Sentiment score
6.6
Cortex Cloud's customer service is praised for prompt, knowledgeable support and effective troubleshooting, earning high user ratings.
Sentiment score
6.6
CrowdStrike Falcon Cloud Security's support is praised for efficiency and responsiveness, though basic support can be slower.
If I make it a high priority, they have resolved one query within 20 minutes.
Assistant Security Architect at Cloudnomics
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Senior Consultant at a tech vendor with 10,001+ employees
Fast response times and knowledgeable staff who understand the intricacies of the system.
Principle Cloud Architect at a tech services company with 11-50 employees
Based on my experience with CrowdStrike Falcon Cloud Security's technical support, I would rate them a solid 10 out of 10.
Windows Security Patching Operation III (Cyber Operations) at CBTS
Technical support is quite good.
Senior Engineer at Indocement
I have contacted customer service, and they are fast.
Security Engineer at ebryx
 

Scalability Issues

Sentiment score
4.5
Palo Alto's Cortex Cloud is scalable and efficient, with easy onboarding, but can be costly for higher licenses.
Sentiment score
5.8
CrowdStrike Falcon Cloud Security is scalable for all company sizes, efficiently managing large infrastructures and thousands of endpoints.
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Business Development Team Lead at a tech vendor with 201-500 employees
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
Assistant Security Architect at Cloudnomics
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Technical Solutions Architect at IBM
It is deployed across multiple departments and multiple locations.
Security Engineer at ebryx
CrowdStrike Falcon Cloud Security is indeed highly scalable, ideally for enterprises with a minimum of 2,000 servers to ensure cost efficiency and easier setup.
Windows Security Patching Operation III (Cyber Operations) at CBTS
The scalability of CrowdStrike Falcon Cloud Security is good, and it can easily scale up to over 20,000 or 30,000 endpoints.
Senior Cybersecurity Engineer at Kyndryl
 

Stability Issues

Sentiment score
7.8
Cortex Cloud by Palo Alto Networks is praised for its stability, reliability, and seamless security performance without latency or issues.
Sentiment score
7.4
CrowdStrike Falcon Cloud Security is highly stable, with rare disruptions, minimal issues, and excellent integration with cloud services.
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
Business Development Team Lead at a tech vendor with 201-500 employees
However, now in Cortex Cloud, I have not seen any lag or buffer.
Assistant Security Architect at Cloudnomics
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Technical Solutions Architect at IBM
Occasionally, when the workload increases, it slows down considerably and sometimes becomes unresponsive.
Security Engineer at ebryx
When evaluating the stability of CrowdStrike Falcon Cloud Security, their partnerships with all major cloud service providers ensure their servers are optimally positioned.
Windows Security Patching Operation III (Cyber Operations) at CBTS
 

Room For Improvement

Cortex Cloud's interface and costs challenge users, with needs for improved integration, efficiency, and identity management features.
CrowdStrike Falcon Cloud needs UI simplicity, better integration, customization, and enhanced support, scalability, and pricing to improve functionality.
Regarding the generative AI security tool, I know for sure it's Agentic.
Cybersecurity Analyst at a tech services company with 11-50 employees
The solution is quite premium in cost compared to alternatives such as Wiz.
Principle Cloud Architect at a tech services company with 11-50 employees
There is not a clear MSP model compared to other vendors such as CrowdStrike.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
If CrowdStrike Falcon Cloud Security could implement pushing out remediation from the sensor installed on machines, that would be beneficial.
Security Engineer at a tech services company with 11-50 employees
The user interface needs improvement as it's sometimes difficult to locate specific dashboards or reports.
Chief Executive Officer at a consultancy with 1-10 employees
Another issue is the lack of proper documentation.
Security Engineer at ebryx
 

Setup Cost

Enterprise users find CrowdStrike Falcon's pricing justified by its scalability and features, though high for limited budgets.
The solution is costly, with high-end capabilities suitable for enterprises.
Senior Consultant at a tech vendor with 10,001+ employees
Today, it is smart and easy to calculate the licenses.
Cloud Security Manager at T-Systems International GmbH
The pricing for CrowdStrike Falcon Cloud Security is reasonable, especially for small companies with limited budgets.
Chief Executive Officer at a consultancy with 1-10 employees
No additional cost for maintenance or support; it's all included in the quotation.
Senior Engineer at Indocement
However, the main point is that even though it is expensive, it provides a huge capability to the organization.
Security Engineer at ebryx
 

Valuable Features

Cortex Cloud enhances security management with AI-driven threat detection, automation, and seamless CI/CD integration, reducing response times significantly.
CrowdStrike Falcon Cloud Security excels in threat detection, real-time response, and AI-driven analytics for comprehensive protection.
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Senior Consultant at a tech vendor with 10,001+ employees
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
Sr. Compliance Analyst at a computer software company with 51-200 employees
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
It automatically blocks duplication and activities that could result in data loss, effectively preventing unintended copying of data to personal devices.
Windows Security Patching Operation III (Cyber Operations) at CBTS
The threat detection capability of CrowdStrike Falcon Cloud Security has always been the major seller, and it works effectively.
Security Engineer at a tech services company with 11-50 employees
CrowdStrike Falcon plays a crucial role in our environment and gives us a clear point where we can focus our efforts rather than hunting down what is happening.
senior DevOps engineer at a tech services company with 10,001+ employees
 

Categories and Ranking

Cortex Cloud by Palo Alto N...
Ranking in Cloud Workload Protection Platforms (CWPP)
10th
Ranking in Cloud Security Posture Management (CSPM)
10th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
9th
Ranking in Cloud Infrastructure Entitlement Management (CIEM)
4th
Ranking in Application Security Posture Management (ASPM)
6th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Vulnerability Management (18th), Data Security Posture Management (DSPM) (10th), Software Supply Chain Security (6th), Cloud Detection and Response (CDR) (5th)
CrowdStrike Falcon Cloud Se...
Ranking in Cloud Workload Protection Platforms (CWPP)
9th
Ranking in Cloud Security Posture Management (CSPM)
9th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
8th
Ranking in Cloud Infrastructure Entitlement Management (CIEM)
1st
Ranking in Application Security Posture Management (ASPM)
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
34
Ranking in other categories
Application Security Tools (12th), Container Security (8th)
 

Mindshare comparison

As of September 2026, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of Cortex Cloud by Palo Alto Networks is 2.6%, up from 0.9% compared to the previous year. The mindshare of CrowdStrike Falcon Cloud Security is 3.8%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Cloud Security3.8%
Cortex Cloud by Palo Alto Networks2.6%
Other93.6%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
Provides centralized visibility and real-time threat detection across multiple cloud accounts
Regarding how CrowdStrike Falcon Cloud Security can be improved, I would say they can improve their support. There were a couple of cases where we needed to escalate issues in order to get proper support. That part could use some tweaking on their end. Additionally, the recent incident during the last summer literally impacted our systems. We had some of our workloads that affected the business, and it was a difficult experience. Apart from that, it is a good tool and the experience with CrowdStrike Falcon Cloud Security has been excellent. We did not find any kind of issues, but if they could improve their response to security-related incidents and provide on-time support or better understand our concerns and address them accordingly, it could be very helpful. Regarding needed improvements, I think they should enhance automatic alerting with CI/CD scanning and reporting capabilities. Additionally, it would be better to implement Falcon sensor health monitoring so agents are always active. We could know how it is behaving and how it is treating our environment. That could be a little helpful.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Construction Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
11%
Computer Software Company
7%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on the number of defenders or the agents that are created, so it is very different...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as detection of misconfigurations during the deployment cycle. Whenever customers want ...
What is your experience regarding pricing and costs for CrowdStrike Falcon ASPM?
I believe that CrowdStrike Falcon Cloud Security is not expensive for United States-based companies. For Brazil, however, this pricing is very expensive.
What needs improvement with CrowdStrike Falcon ASPM?
I am aware that just as we have a one-click sensor for faster deployment of the agent, there is probably a tool that will be available to deploy the sensor for container security. Falcon CAC and Fa...
What is your primary use case for CrowdStrike Falcon ASPM?
We use cloud security comprehensively, including CSPM, DSPM, AISPM, and CDR, not just for our organization, but because we are partners and provide services for our customers who are using cloud se...
 

Also Known As

No data available
CrowdStrike Falcon ASPM
 

Overview

Find out what your peers are saying about Cortex Cloud by Palo Alto Networks vs. CrowdStrike Falcon Cloud Security and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.