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Cortex Cloud by Palo Alto Networks vs CrowdStrike Falcon Cloud Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
SentinelOne Singularity Cloud Security improves efficiency, reduces costs by 40%, cuts vulnerability management time by 80%, and boosts ROI.
Sentiment score
3.7
Cortex Cloud by Palo Alto Networks boosts efficiency and ROI with XSOAR integrations, though ROI quantification can be challenging.
Sentiment score
6.9
CrowdStrike Falcon Cloud Security offers a comprehensive solution with valuable ROI, compliance, risk mitigation, and superior threat detection.
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
Senior Cybersecurity Consultant at Ernst & Young
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Technical Solutions Architect at IBM
More than 12 million vulnerabilities have been identified and resolved while working with CrowdStrike Falcon Cloud Security over the past 10 years.
Windows Security Patching Operation III (Cyber Operations) at CBTS
We have seen a return on investment through time saved and managed employee workload.
Senior Associate at a tech vendor with 10,001+ employees
It is an expense we are willing to pay to conform to Cyber Essentials Plus and demonstrate responsibility in protecting our data and that of our partners.
Chief Executive Officer at a consultancy with 1-10 employees
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity support is praised for being helpful and proactive, despite occasional slower responses and complexity challenges.
Sentiment score
6.6
Cortex Cloud's customer service is praised for prompt, knowledgeable support and effective troubleshooting, earning high user ratings.
Sentiment score
7.3
CrowdStrike Falcon Cloud Security support is praised for its responsiveness and expertise, though some experience occasional delays.
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
If I make it a high priority, they have resolved one query within 20 minutes.
Assistant Security Architect at Cloudnomics
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Senior Cybersecurity Consultant at Ernst & Young
Fast response times and knowledgeable staff who understand the intricacies of the system.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Based on my experience with CrowdStrike Falcon Cloud Security's technical support, I would rate them a solid 10 out of 10.
Windows Security Patching Operation III (Cyber Operations) at CBTS
Technical support is quite good.
Senior Engineer at Indocement
I have contacted customer service, and they are fast.
Security Engineer at ebryx
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security excels in scalability and integration, accommodating diverse workloads across various environments with ease.
Sentiment score
4.5
Palo Alto's Cortex Cloud is scalable and efficient, with easy onboarding, but can be costly for higher licenses.
Sentiment score
6.3
CrowdStrike Falcon Cloud Security excels in scalability and adaptability, supporting diverse environments and sizes with effective support.
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Business Development Team Lead at a tech vendor with 201-500 employees
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
Assistant Security Architect at Cloudnomics
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Technical Solutions Architect at IBM
It is deployed across multiple departments and multiple locations.
Security Engineer at ebryx
CrowdStrike Falcon Cloud Security is indeed highly scalable, ideally for enterprises with a minimum of 2,000 servers to ensure cost efficiency and easier setup.
Windows Security Patching Operation III (Cyber Operations) at CBTS
The scalability of CrowdStrike Falcon Cloud Security is good, and it can easily scale up to over 20,000 or 30,000 endpoints.
Senior Associate at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
SentinelOne Singularity Cloud is highly stable, with minimal downtime and robust security, rivaling competitors despite minor UI glitches.
Sentiment score
7.8
Cortex Cloud by Palo Alto Networks is praised for its stability, reliability, and seamless security performance without latency or issues.
Sentiment score
7.3
CrowdStrike Falcon Cloud Security is largely stable, earning high ratings despite occasional high CPU usage and rare instability.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
Business Development Team Lead at a tech vendor with 201-500 employees
However, now in Cortex Cloud, I have not seen any lag or buffer.
Assistant Security Architect at Cloudnomics
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Technical Solutions Architect at IBM
Occasionally, when the workload increases, it slows down considerably and sometimes becomes unresponsive.
Security Engineer at ebryx
When evaluating the stability of CrowdStrike Falcon Cloud Security, their partnerships with all major cloud service providers ensure their servers are optimally positioned.
Windows Security Patching Operation III (Cyber Operations) at CBTS
 

Room For Improvement

Users seek improved SentinelOne Cloud Security in administration, integration, reporting, customization, real-time protection, cost, and support.
Cortex Cloud's interface and costs challenge users, with needs for improved integration, efficiency, and identity management features.
CrowdStrike Falcon Cloud Security needs improvements in pricing, UI, integration, support, scalability, and comprehensive training and documentation.
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
Alerts should be directly tied to compliance standards and have a clear role in the overall compliance process.
Cloud Security & Architecture Specialist at a insurance company with 10,001+ employees
The Infrastructure as Code service available in PingSafe and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in PingSafe.
Cloud Engineer at a tech services company with 201-500 employees
Regarding the generative AI security tool, I know for sure it's Agentic.
Cybersecurity Analyst at a tech services company with 11-50 employees
The solution is quite premium in cost compared to alternatives such as Wiz.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
There is not a clear MSP model compared to other vendors such as CrowdStrike.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
If CrowdStrike Falcon Cloud Security could implement pushing out remediation from the sensor installed on machines, that would be beneficial.
Security Engineer at a tech services company with 11-50 employees
The user interface needs improvement as it's sometimes difficult to locate specific dashboards or reports.
Chief Executive Officer at a consultancy with 1-10 employees
Another issue is the lack of proper documentation.
Security Engineer at ebryx
 

Setup Cost

SentinelOne Singularity Cloud Security offers flexible pricing and licensing, being cost-effective for some but expensive for smaller businesses.
CrowdStrike Falcon Cloud Security's pricing varies widely, viewed as costly by some but justified by its value according to others.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
If you want to buy just EDR, the price is less. XDR is a little bit more expensive.
IT Security Specialist at Tailor Security Tech
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
The solution is costly, with high-end capabilities suitable for enterprises.
Senior Cybersecurity Consultant at Ernst & Young
Today, it is smart and easy to calculate the licenses.
Cloud Security Manager at T-Systems International GmbH
The pricing for CrowdStrike Falcon Cloud Security is reasonable, especially for small companies with limited budgets.
Chief Executive Officer at a consultancy with 1-10 employees
No additional cost for maintenance or support; it's all included in the quotation.
Senior Engineer at Indocement
However, the main point is that even though it is expensive, it provides a huge capability to the organization.
Security Engineer at ebryx
 

Valuable Features

SentinelOne Singularity Cloud Security offers real-time AI threat detection, automated remediation, and intuitive interface for enhanced security management.
Cortex Cloud enhances security management with AI-driven threat detection, automation, and seamless CI/CD integration, reducing response times significantly.
CrowdStrike Falcon Cloud Security excels in threat detection, automation, and integration, offering enhanced security and risk management insights.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe has sped up the process by 80% to 90%.
Sr Security Analyst at a computer software company with 201-500 employees
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Senior Cybersecurity Consultant at Ernst & Young
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
Sr. Compliance Analyst at a computer software company with 51-200 employees
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
It automatically blocks duplication and activities that could result in data loss, effectively preventing unintended copying of data to personal devices.
Windows Security Patching Operation III (Cyber Operations) at CBTS
The threat detection capability of CrowdStrike Falcon Cloud Security has always been the major seller, and it works effectively.
Security Engineer at a tech services company with 11-50 employees
CrowdStrike Falcon plays a crucial role in our environment and gives us a clear point where we can focus our efforts rather than hunting down what is happening.
senior DevOps engineer at a tech services company with 10,001+ employees
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Workload Protection Platforms (CWPP)
4th
Ranking in Cloud Security Posture Management (CSPM)
3rd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
124
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (5th), Container Security (3rd), Compliance Management (1st), AI Observability (3rd)
Cortex Cloud by Palo Alto N...
Ranking in Cloud Workload Protection Platforms (CWPP)
13th
Ranking in Cloud Security Posture Management (CSPM)
16th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
11th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Vulnerability Management (29th), Data Security Posture Management (DSPM) (12th), Software Supply Chain Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (6th), Application Security Posture Management (ASPM) (6th), Cloud Detection and Response (CDR) (5th)
CrowdStrike Falcon Cloud Se...
Ranking in Cloud Workload Protection Platforms (CWPP)
8th
Ranking in Cloud Security Posture Management (CSPM)
9th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
Application Security Tools (9th), Container Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (1st), Application Security Posture Management (ASPM) (4th)
 

Mindshare comparison

As of May 2026, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of SentinelOne Singularity Cloud Security is 6.4%, up from 3.5% compared to the previous year. The mindshare of Cortex Cloud by Palo Alto Networks is 2.6%, up from 0.2% compared to the previous year. The mindshare of CrowdStrike Falcon Cloud Security is 4.4%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security6.4%
CrowdStrike Falcon Cloud Security4.4%
Cortex Cloud by Palo Alto Networks2.6%
Other86.6%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Sreeraj Mohandas - PeerSpot reviewer
Security Engineer at HashXpert
Consolidated cloud security has reduced manual work and has automated vulnerability remediation
I elaborate on my rating of SentinelOne support by mentioning that there was some time where the troubleshooting took a longer time. In fact, there were many meetings going on. The availability of the document on the internet is on a lesser side because as an engineer, I would want to know about the troubleshooting aspects of this particular tool. When I am facing a customer, I do not prefer to bring the vendor to every call and try to resolve it, as it takes months and months. It would be better to have a training session with the engineer on site to explain and train properly. This is not the case with SentinelOne, so this is the only thing I have a complaint about. I do not have any other room for improvement to suggest within SentinelOne itself. However, I would really want the AI assistant for the threat hunting part to be more accessible. They have it, but they are making it licensed, so it is a bit on the higher end.
SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
Provides centralized visibility and real-time threat detection across multiple cloud accounts
Regarding how CrowdStrike Falcon Cloud Security can be improved, I would say they can improve their support. There were a couple of cases where we needed to escalate issues in order to get proper support. That part could use some tweaking on their end. Additionally, the recent incident during the last summer literally impacted our systems. We had some of our workloads that affected the business, and it was a difficult experience. Apart from that, it is a good tool and the experience with CrowdStrike Falcon Cloud Security has been excellent. We did not find any kind of issues, but if they could improve their response to security-related incidents and provide on-time support or better understand our concerns and address them accordingly, it could be very helpful. Regarding needed improvements, I think they should enhance automatic alerting with CI/CD scanning and reporting capabilities. Additionally, it would be better to implement Falcon sensor health monitoring so agents are always active. We could know how it is behaving and how it is treating our environment. That could be a little helpful.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise23
Large Enterprise58
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise6
Large Enterprise15
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pric...
What needs improvement with PingSafe?
Integration could be improved because not all solutions can be integrated with SentinelOne Singularity Cloud Security...
What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as dete...
What is your experience regarding pricing and costs for CrowdStrike Falcon Cloud Security?
It's an expensive product. The solution costs around $60 for a single user on a yearly basis. I would rate the pricin...
What needs improvement with CrowdStrike Falcon Cloud Security?
I am not part of the current monitoring team, so I do not know how they feel about the tool. I am sharing information...
What is your primary use case for CrowdStrike Falcon Cloud Security?
I use the solution in my company primarily for endpoint detection and response. Our company has multiple endpoints at...
 

Also Known As

PingSafe
No data available
CrowdStrike Falcon ASPM
 

Overview

Find out what your peers are saying about Cortex Cloud by Palo Alto Networks vs. CrowdStrike Falcon Cloud Security and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.