Bugcrowd vs HackerOne comparison

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Bugcrowd

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Executive SummaryUpdated on Oct 5, 2025

HackerOne and Bugcrowd compete in the field of vulnerability coordination and bug bounty platforms. HackerOne has an advantage with richer features and higher user satisfaction, while Bugcrowd stands out for pricing flexibility and security expertise.

Features: HackerOne offers advanced collaboration tools, detailed reporting, and integrations with payment systems and project management tools. Bugcrowd emphasizes security expertise, a scalable platform, and efficient report creation using markdown.

Room for Improvement: HackerOne could enhance its pricing structure and scalability options. Bugcrowd may benefit from improving its user interface, report validation process, and expanding integration capabilities.

Ease of Deployment and Customer Service: HackerOne facilitates straightforward deployment with responsive support, ensuring quick integration. Bugcrowd provides efficient deployment with a focus on continuous support and consulting services, emphasizing long-term customer relationships.

Pricing and ROI: HackerOne typically requires higher initial investment, offering extensive features that ensure significant ROI. Bugcrowd, with flexible pricing, appeals to budget-conscious buyers, offering the potential for impressive ROI due to its adaptable solutions.

To learn more, read our detailed Bugcrowd vs. HackerOne Report (Updated: December 2025).

Bugcrowd vs. HackerOne

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Helped 879,259 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bugcrowd

Ranking in Bug Bounty Platforms

1st

Ranking in Penetration Testing Services

3rd

Ranking in Attack Surface Management (ASM)

13th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (4th)

HackerOne

Ranking in Bug Bounty Platforms

2nd

Ranking in Penetration Testing Services

2nd

Ranking in Attack Surface Management (ASM)

12th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Security Tools (20th), Vulnerability Management (28th), AI Observability (13th)

Mindshare comparison

As of December 2025, in the Bug Bounty Platforms category, the mindshare of Bugcrowd is 31.9%, up from 24.9% compared to the previous year. The mindshare of HackerOne is 38.7%, down from 40.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Bug Bounty Platforms Market Share Distribution
Product	Market Share (%)
Bugcrowd	31.9%
HackerOne	38.7%
Other	29.400000000000006%

Bug Bounty Platforms

Featured Reviews

Ben Gurney

Senior Engineering Manager - Platform Team at eTender Inc

Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture

Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.

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Ruphus Muita

Senior ICT Security Consultant at Applied Principles Limited

Has improved my motivation to submit bugs consistently through fast response and clear filtering

I think HackerOne can be improved by allowing new users to gain access to certain programs that are only open to known, renowned users. Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities. I am currently satisfied with the rewards, response time, and other aspects of the platform, so I don't have anything else to add about the necessary improvements. I give HackerOne a nine out of ten because if new hackers are given more opportunities, it could be a perfect 10 for me. However, the reason I gave a nine is that I don't have much to complain about; I specifically love the program and don't have many concerns.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."

"I would rate Bugcrowd a ten out of ten."

"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."

"I believe Bugcrowd is highly stable."

"Bugcrowd's use of crowdsourced hackers has helped in discovering unique vulnerabilities."

"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."

"Bugcrowd has programs that disclose rewards and invite researchers to new programs."

"Bugcrowd's support team is very active and supportive."

"The most valuable feature of HackerOne is its variety of programs. These programs provide depth into various areas, such as mobile, API, and websites."

"It helps me to get new sales, profits, and other benefits."

"HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."

"The fast verification process impacts my motivation significantly because a quick response keeps me motivated, and if I'm going to try and hunt bugs today, I would appreciate a response within the day or at least within a few days."

"Apart from getting all the bug bounty opportunities, we also get the chance to practice in a safe environment, like a demo setup. These features are great for beginners who want to explore bug bounties in the future."

Cons

"The triaging process has slowed down compared to three years ago."

"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."

"Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused."

"The ability to view the conversation between the triagers and the programs will be really good."

"Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer."

"Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities."

"Response time can be improved. The HackerOne Trust team can be slow to respond sometimes. They're not using AI, which could help reduce the number of duplicate reports."

"One issue I've experienced is traffic. Many people try to participate when an opportunity with a bounty of around 1,000-15,000 dollars comes up. In this case, the first person to report the vulnerability gets the bounty. If a second person reports the same vulnerability, they are marked as duplicated instead of receiving some recognition. The second person also invested time finding the issue, so I think this can be improved."

"Everything has become slower on HackerOne."

Pricing and Cost Advice

Information not available

"The solution is free."

"The tool is open-source and free for bug bounty hunters."

See which vendors are best for you

Use our free recommendation engine to learn which Bug Bounty Platforms solutions are best for your needs.

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879,259 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

11%

Manufacturing Company

10%

University

Computer Software Company

15%

Manufacturing Company

10%

Comms Service Provider

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?

I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabilities that we would otherwise be unaware of.

What needs improvement with Bugcrowd?

What is your primary use case for Bugcrowd?

I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's website, and then their community of security researchers hunt for vulnerabilities ...

What is your experience regarding pricing and costs for HackerOne?

I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.

What needs improvement with HackerOne?

What is your primary use case for HackerOne?

My main use case for HackerOne is mostly for submitting bugs. I get into the programs listed there, find one that is suitable for me, do my penetration testing on the systems, try to bypass some co...

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Comparisons

Synack vs Bugcrowd

Compared 21% of the time

YesWeHack vs Bugcrowd

Compared 10% of the time

Intigriti vs Bugcrowd

Compared 5% of the time

Crowdcurity vs Bugcrowd

Compared 3% of the time

Cobalt vs Bugcrowd

Compared 2% of the time

Synack vs HackerOne

Compared 15% of the time

Intigriti vs HackerOne

Compared 12% of the time

YesWeHack vs HackerOne

Compared 8% of the time

Cobalt vs HackerOne

Compared 4% of the time

Crowdcurity vs HackerOne

Compared 4% of the time

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Product Reports

Managed Security Services Providers (MSSP)

Download Bugcrowd product report

Download HackerOne product report

Also Known As

No data available

HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management

Overview

By combining a vast and diverse workforce with a results-driven model, crowdsourced security programs outperform traditional methods-every time.

Bugcrowd

HackerOne leads in offensive security with a platform that expertly identifies and remedies security vulnerabilities using AI and a vast researcher community. Trusted by industry giants, it integrates bug bounties, vulnerability disclosure, and code security in software development.

The HackerOne Platform offers a comprehensive suite of services, combining advanced AI technology with the skills of a global security researcher community to address complex security challenges. It facilitates an understanding of vulnerabilities, promoting better remediation practices across software lifecycles. Notable clients include Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and U.S. Department of Defense. Recognized for innovation and workplace excellence, HackerOne continues to set standards in security solutions.

What key features does HackerOne offer?

Skilled Hacker Community: Access a large pool of expert security researchers.
Third-Party Integrations: Seamless compatibility with various tools like payment systems and project management applications.
Bug Bounty Programs: Incentivized vulnerability discovery across industries.
Direct Communication: Facilitates dialogue for better understanding of vulnerabilities.
Safe Practice Environments: Supports learning for both beginners and seasoned professionals.

Why is HackerOne beneficial for your needs?

Speed of Delivery: Quickly identifies and resolves security issues.
Responsive Support: Reliable assistance enhances user experience.
Transparency in Communication: Clear reporting processes aid in issue resolution.
Income Opportunities: Bug bounties offer financial incentives.

HackerOne finds significant applications in various sectors with its focus on vulnerability assessment, testing, and responsible disclosure. Organizations utilize it for ethical hacking and efficient vulnerability coordination, making it essential in cybersecurity strategies. The platform's reliability is evident in its ability to identify and document security threats effectively.

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember

Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense

Bugcrowd vs. HackerOne