Regarding areas for improvement, the tool performs its functions well, but frequent name changes across Palo Alto Networks products can be frustrating for technical teams who must continually adapt. Furthermore, the solution is quite premium in cost compared to alternatives such as Wiz, and I miss the identity-based micro-segmentation feature that was previously available. I would rate Cortex Cloud by Palo Alto Networks a seven out of ten; the pricing is high, making ROI challenging to justify, especially during transitions between solutions. The absence of identity-based micro-segmentation is disappointing, and there is room for improvement in behavioral analytics and anomaly detection.
There are areas that could be improved from Palo Alto's side. I think that we need to start using the AI module because it is the new offering, but I do not have specific suggestions. The support that we receive is appropriate, and I do not have additional comments.
Cortex Cloud by Palo Alto Networks is creating some confusion in terms of names because this is recent. They changed the names of the products and are now clarifying their offer. The family of the products is not easy to follow because it's very recent. Regarding the generative AI security tool, I know for sure it's Agentic. Based on my experience with Palo Alto, I can suggest what Cortex Cloud by Palo Alto Networks could make better or what additional functions could be added. This is the best tool in the market. It's not the time to tell what they could do better because it's a recent tool. The market is now adopting it. Our experience doesn't show that they need to do more.
Learn what your peers think about Cortex Cloud by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
Cortex Cloud by Palo Alto Networks provides comprehensive cybersecurity management, focusing on enhancing security operations with advanced automation and threat intelligence, addressing complex security challenges efficiently.
Cortex Cloud by Palo Alto Networks integrates cloud-scale data analytics and automation to streamline security operations, enabling faster threat detection and response. It leverages AI and machine learning to provide real-time threat intelligence and automate routine...
Regarding areas for improvement, the tool performs its functions well, but frequent name changes across Palo Alto Networks products can be frustrating for technical teams who must continually adapt. Furthermore, the solution is quite premium in cost compared to alternatives such as Wiz, and I miss the identity-based micro-segmentation feature that was previously available. I would rate Cortex Cloud by Palo Alto Networks a seven out of ten; the pricing is high, making ROI challenging to justify, especially during transitions between solutions. The absence of identity-based micro-segmentation is disappointing, and there is room for improvement in behavioral analytics and anomaly detection.
There are areas that could be improved from Palo Alto's side. I think that we need to start using the AI module because it is the new offering, but I do not have specific suggestions. The support that we receive is appropriate, and I do not have additional comments.
Cortex Cloud by Palo Alto Networks is creating some confusion in terms of names because this is recent. They changed the names of the products and are now clarifying their offer. The family of the products is not easy to follow because it's very recent. Regarding the generative AI security tool, I know for sure it's Agentic. Based on my experience with Palo Alto, I can suggest what Cortex Cloud by Palo Alto Networks could make better or what additional functions could be added. This is the best tool in the market. It's not the time to tell what they could do better because it's a recent tool. The market is now adopting it. Our experience doesn't show that they need to do more.
Some aspects of the GUI can be confusing and make it difficult for me to find certain options or navigate where needed.