ControlUp vs Zabbix comparison

Why PeerSpot?

ControlUp and Zabbix are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #30 with an average rating of 8.3, while Zabbix is ranked #2 with an average rating of 8.9. ControlUp holds a 0.8% mindshare in IM, compared to Zabbix’s 4.8% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

ControlUp

Read 13 ControlUp reviews

5,034 Views
3,071 Comparison Views

100% willing to recommend

Zabbix

Read 110 Zabbix reviews

38,160 Views
19,462 Comparison Views

95% willing to recommend

ControlUp

Zabbix

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

Zabbix and ControlUp are strong contenders in the monitoring solutions category, each offering unique benefits. Zabbix appears to have an advantage in cost-effectiveness due to its open-source nature, while ControlUp stands out with advanced endpoint monitoring and real-time insights necessary for environments requiring detailed analysis.

Features: Zabbix offers powerful monitoring with low-level discovery, automated network discovery, and flexible configuration options. It supports extensive integrations and historical data retention without charging for these features. ControlUp provides real-time endpoint monitoring, capacity planning, and detailed user and application performance metrics.

Room for Improvement: Zabbix users recommend enhancing reporting and user interface to better serve non-technical users and increasing available templates for devices. ControlUp could improve its integration capabilities and expand network monitoring features while refining reporting and alert setups for thorough insights.

Ease of Deployment and Customer Service: Zabbix supports deployment across on-premises and hybrid cloud environments, backed by strong community support and documentation though it lacks built-in direct support without extra purchases. ControlUp adapts well to hybrid and cloud environments, offering more direct support options, but faces integration challenges and limits direct support without additional services.

Pricing and ROI: Zabbix, being open-source, is free and delivers high ROI through savings on licensing and support, favored for zero-cost deployment and community support. ControlUp, despite higher licensing costs, is considered cost-effective due to advanced features and seamless integration within IT infrastructures.

To learn more, read our detailed ControlUp vs. Zabbix Report (Updated: September 2026).

Buyer's Guide

ControlUp vs. Zabbix

September 2026

Download the complete report

Helped 917,403 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Organizations achieve efficiency and cost savings with ControlUp, automating tasks, preventing disasters, and optimizing virtual environments.

Sentiment score

7.2

Large enterprises save over $1 million with Zabbix via reduced costs, improved service availability, and enhanced team efficiency.

This is having a 24/7 junior admin who's really smart, always there, always doing work, but you have to consume his work.

reviewer2717526

Senior Systems Administrator at a tech vendor with 10,001+ employees

Basically, what we were targeting is the response time of the virtual environment.

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

For more quotes and insights, download the ControlUp report

Through utilizing automated remediation scripts and catching crucial issues proactively, we have cut our manual troubleshooting and incident response time in half.

Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

For more quotes and insights, download the Zabbix report

Customer Service

Sentiment score

9.0

ControlUp's responsive, knowledgeable support enhances customer experience, offering integration flexibility and premium benefits for larger organizations.

Sentiment score

6.9

Zabbix offers excellent paid support, while non-paying users utilize highly praised community forums and documentation for assistance.

I was quite happy to work with ControlUp because the support is excellent.

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

Basically, if I could take everything that you do, put it in a tool, and hand you that tool so you don't have to repeat your efforts, then you would be able to make good use of it.

reviewer2717526

Senior Systems Administrator at a tech vendor with 10,001+ employees

For more quotes and insights, download the ControlUp report

It receives a perfect 10 for guaranteed, dedicated 24/7 technical support with strict SLA only when you purchase one of their premium commercial tiers.

Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

It is so straightforward that I have never had to use the support.

AdilRajput

CTO at Oic

I changed the config file by adjusting the connector size and cache size.

İsmailÇETİN

Consultant at ministry of trade

For more quotes and insights, download the Zabbix report

İÇ

Scalability Issues

Sentiment score

7.6

ControlUp's cloud scalability eases expansion, though pricing concerns arise, highlighting the importance of strategic adaptability and monitoring.

Sentiment score

6.9

Zabbix is highly scalable and efficient for medium to enterprise needs, though requires careful resource management to avoid bottlenecks.

It scales very well; you just have to tell it what you're doing and size it for what you're asking.

reviewer2717526

Senior Systems Administrator at a tech vendor with 10,001+ employees

For more quotes and insights, download the ControlUp report

Zabbix is very scalable and lightweight.

AdilRajput

CTO at Oic

Zabbix has high scalability.

IgorKabish

CTO at Four Nine Agency

Zabbix scales extremely well both vertically and horizontally.

Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

For more quotes and insights, download the Zabbix report

Stability Issues

Sentiment score

8.9

ControlUp is praised for its stability and effective monitoring, with most users finding it reliable and well-supported.

Sentiment score

7.5

Zabbix is generally stable and reliable with minimal issues, but improvements are needed for larger deployments and setup challenges.

No quotes available

For more quotes and insights, download the ControlUp report

Zabbix is very scalable and lightweight.

AdilRajput

CTO at Oic

Zabbix is quite stable, and we haven't had any problems with Zabbix itself.

IgorKabish

CTO at Four Nine Agency

I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.

KamranBhatti

Network Engineer at a computer software company with 11-50 employees

For more quotes and insights, download the Zabbix report

Room For Improvement

ControlUp needs seamless integration, improved monitoring, GUI enhancements, and additional features for better automation and complete insights.

Zabbix needs improvement in UI, documentation, integration, licensing, and features like monitoring, automation, and customization for modern use.

There is area for improvement, maybe in the reporting.

reviewer2717526

Senior Systems Administrator at a tech vendor with 10,001+ employees

For more quotes and insights, download the ControlUp report

The only issue I can note is that it's Linux-based, and Linux documentation is not the best.

AdilRajput

CTO at Oic

Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system knowledge compared to more plug-and-play tools.

Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

I installed Zabbix for the 300 devices.

İsmailÇETİN

Consultant at ministry of trade

For more quotes and insights, download the Zabbix report

İÇ

Setup Cost

ControlUp pricing involves annual agreements with varied costs; thorough evaluation of licensing options is essential for optimal use.

Zabbix provides a free, open-source monitoring solution with optional support services for enterprises, praised for affordability and no licensing fees.

It is expensive.

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

For more quotes and insights, download the ControlUp report

Zabbix is providing everything free of cost.

KamranBhatti

Network Engineer at a computer software company with 11-50 employees

It is literally free.

AdilRajput

CTO at Oic

For more quotes and insights, download the Zabbix report

Valuable Features

ControlUp offers efficient ROI, real-time insights, robust automation, and proactive management with AI-enhanced performance monitoring and comprehensive visibility.

Zabbix offers ease of use, scalability, robust monitoring, integration, and flexibility, making it ideal for diverse environments.

Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place.

reviewer2717526

Senior Systems Administrator at a tech vendor with 10,001+ employees

It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them.

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

For more quotes and insights, download the ControlUp report

If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.

AdilRajput

CTO at Oic

Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure.

Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.

IgorKabish

CTO at Four Nine Agency

For more quotes and insights, download the Zabbix report

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (6th)

Zabbix

Ranking in IT Infrastructure Monitoring

2nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

110

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Network Monitoring Software (1st), Server Monitoring (1st), Cloud Monitoring Software (4th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.1% compared to the previous year. The mindshare of Zabbix is 4.8%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Zabbix	4.8%
ControlUp	0.8%
Other	94.4%

IT Infrastructure Monitoring

Featured Reviews

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time

ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.

Read full review

Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

Unified monitoring has reduced outages and enables proactive fixes with automated remediation

My favorite best feature is the ability to manage complex hybrid environments from a single dashboard. Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure. The view I rely on the most on a day-to-day basis is a custom dashboard combining the problem widget and graph widget. The problem widget gives me an immediate filtered snapshot of the active alerts across all our servers. I pair that with the graph widget, which allows me to track performance metrics and compare values over time, such as monitoring storage and capacity trends on our Synology appliance. Having all of this in a single pane of glass saves me from constantly digging through logs. I also rely heavily on custom dashboards that combine the problem widget and the top host widget. The problem widget gives me an immediate filtered list of any active alerts across the entire environment. I pair that with the top host widget, which instantly shows me which servers are consuming the highest resources. Having all of these related metrics side-by-side in a single view allows me to spot the issue and identify the exact server causing it without having to dig through separate tools. Zabbix has built-in machine learning for continuous anomaly detection and proactive trend prediction. It establishes a baseline by analyzing historical data, allowing it to forecast impending issues, such as predicting exactly when a system will run out of resources before critical thresholds are breached. From a governance and security perspective, it delivers enterprise-grade security by supporting full data encryption and integration with external secret vaults to protect sensitive credentials. From a governance perspective, it features detailed configuration change tracking and role-based user permissions, which allows administrators to secure different teams or tenants within a single environment. Regarding accuracy, Zabbix's proactive alerts are highly accurate and trustworthy, provided they are fed enough historical data to establish a solid baseline. Regarding reliability and output, the prediction outputs are extremely reliable because Zabbix relies on transparent statistical mathematics, such as standard deviation and weighted moving averages, rather than a closed black box AI model. The straightforward statistical approach allows administrators to forecast value reliability and predict exactly how much time they have before a system reaches a critical problem threshold.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

917,403 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Healthcare Company

10%

Manufacturing Company

Outsourcing Company

Comms Service Provider

12%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	24
Large Enterprise	35

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.

See all answers

What needs improvement with ControlUp Real-time?

I don't see any.

See all answers

What is your primary use case for ControlUp Real-time?

I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.

See all answers

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

See all answers

What needs improvement with Zabbix?

I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.

See all answers

What is your primary use case for Zabbix?

I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.

See all answers

Comparisons

Nexthink vs ControlUp

Compared 12% of the time

eG Enterprise vs ControlUp

Compared 6% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 6% of the time

Splunk Observability Cloud vs ControlUp

Compared 5% of the time

1E vs ControlUp

Compared 4% of the time

More ControlUp Competitors

Nagios XI vs Zabbix

Compared 2% of the time

PRTG Network Monitor vs Zabbix

Compared 2% of the time

Checkmk vs Zabbix

Compared 2% of the time

SolarWinds NPM vs Zabbix

Compared 2% of the time

BMC TrueSight vs Zabbix

Compared 2% of the time

More Zabbix Competitors

Product Reports

Buyer's Guide

ControlUp

October 2026

Download ControlUp product report

Buyer's Guide

Zabbix

September 2026

Download Zabbix product report

Overview

ControlUp is known for its powerful administration tools, real-time insights, and automation capabilities, enabling efficient VDI and infrastructure management. It integrates seamlessly with solutions like Netscaler, offering historical analytics and endpoint monitoring for proactive issue detection.

ControlUp provides an advanced platform for monitoring Citrix VDIs and user sessions, allowing administrators to perform in-depth infrastructure analysis and troubleshooting. It supports virtualization platforms like VMware and Hyper-V, delivering real-time data capabilities and capacity management. ControlUp also facilitates script-based actions and easy deployment, offering AI-enhanced VDI administration. Users can centralize resources for efficient management, benefiting from granular resource visibility and capacity planning. The tool integrates with Scoutbees for end-to-end analysis and supports historical reporting to detect potential issues before they arise.

What are the key features of ControlUp?

Real-Time Insights: Provides up-to-the-minute data for informed decision-making.
Automation Capabilities: Extensive automation through script-based actions to streamline tasks.
Customizable Interface: Adaptable settings to suit organizational workflows effectively.
End-to-End Analysis: Integration with Netscaler and Scoutbees for comprehensive infrastructure analysis.
AI-Enhanced Administration: Leverages AI for improved VDI management and operation.

What benefits and ROI should users look for in the reviews?

Proactive Issue Detection: Early detection of potential issues to minimize downtime and enhance reliability.
In-Depth Analyses: Detailed insights into infrastructure for better planning and optimization.
Efficient Resource Management: Centralization of resources contributes to operational efficiency and visibility.
Cost-Effective Management: Automating repetitive tasks results in reduced operational costs and improved productivity.
Improved User Experience: Comprehensive monitoring and analytics ensure a smoother digital experience for end-users.

Organizations rely on ControlUp for effective infrastructure monitoring and management across industries. Within the tech sector, it supports Citrix VDI environments and enhances digital experience evaluations. Healthcare providers utilize its real-time monitoring for seamless administration of virtual platforms, ensuring efficient patient data management. In finance, ControlUp aids in secure and responsive virtualization, key for transactional systems and customer interactions.

ControlUp

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

ControlUp vs. Zabbix

September 2026

Free Report: ControlUp vs. Zabbix

Find out what your peers are saying about ControlUp vs. Zabbix and other solutions. Updated: September 2026.

DOWNLOAD NOW

917,403 professionals have used our research since 2012.

See our ControlUp vs. Zabbix report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.