No more typing reviews! Try our Samantha, our new voice AI agent.

ControlUp vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Organizations achieve efficiency and cost savings with ControlUp, automating tasks, preventing disasters, and optimizing virtual environments.
Sentiment score
7.1
Large enterprises achieve significant ROI with Zabbix, saving millions by reducing costs and enhancing IT management and monitoring.
This is having a 24/7 junior admin who's really smart, always there, always doing work, but you have to consume his work.
Senior Systems Administrator at a tech vendor with 10,001+ employees
Basically, what we were targeting is the response time of the virtual environment.
Senior IT Engineer Citrix at EDR Media LLC
 

Customer Service

Sentiment score
9.0
ControlUp's responsive, knowledgeable support enhances customer experience, offering integration flexibility and premium benefits for larger organizations.
Sentiment score
6.8
Zabbix offers helpful, responsive technical support, though some prefer community resources or independent handling due to support costs.
I was quite happy to work with ControlUp because the support is excellent.
Senior IT Engineer Citrix at EDR Media LLC
Basically, if I could take everything that you do, put it in a tool, and hand you that tool so you don't have to repeat your efforts, then you would be able to make good use of it.
Senior Systems Administrator at a tech vendor with 10,001+ employees
I changed the config file by adjusting the connector size and cache size.
Consultant at ministry of trade
It is so straightforward that I have never had to use the support.
CTO at Oic
 

Scalability Issues

Sentiment score
7.6
ControlUp's cloud scalability eases expansion, though pricing concerns arise, highlighting the importance of strategic adaptability and monitoring.
Sentiment score
6.9
Zabbix is scalable and adaptable for different environments, though it may need resource adjustments and complex setups for optimization.
It scales very well; you just have to tell it what you're doing and size it for what you're asking.
Senior Systems Administrator at a tech vendor with 10,001+ employees
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix has high scalability.
CTO at Four Nine Agency
I would rate its scalability ten out of ten.
Manager, Information Technology Zara & Inditex at Cenomi
 

Stability Issues

Sentiment score
8.9
ControlUp is praised for its stability and effective monitoring, with most users finding it reliable and well-supported.
Sentiment score
7.4
Zabbix is stable and reliable, with occasional infrastructure-related issues and suggestions for database optimization to maintain performance.
Zabbix is very scalable and lightweight.
CTO at Oic
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Network Engineer at a computer software company with 11-50 employees
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
CTO at Four Nine Agency
 

Room For Improvement

ControlUp needs seamless integration, improved monitoring, GUI enhancements, and additional features for better automation and complete insights.
Zabbix users face issues with false positives, complex setup, limited reporting, high pricing, and desire better cloud integration.
There is area for improvement, maybe in the reporting.
Senior Systems Administrator at a tech vendor with 10,001+ employees
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
CTO at Oic
I installed Zabbix for the 300 devices.
Consultant at ministry of trade
The potential and customization is a little difficult because you have to learn scripts.
Network Engineer at a computer software company with 11-50 employees
 

Setup Cost

ControlUp pricing involves annual agreements with varied costs; thorough evaluation of licensing options is essential for optimal use.
Zabbix offers cost-effective open-source monitoring, recommending investment in support for optimal performance, keeping costs below alternatives like Nagios.
It is expensive.
Senior IT Engineer Citrix at EDR Media LLC
Zabbix is providing everything free of cost.
Network Engineer at a computer software company with 11-50 employees
It is literally free.
CTO at Oic
 

Valuable Features

ControlUp offers efficient ROI, real-time insights, robust automation, and proactive management with AI-enhanced performance monitoring and comprehensive visibility.
Zabbix is valued for its ease, scalability, customization, and robust monitoring capabilities, supported by continual updates and community support.
Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place.
Senior Systems Administrator at a tech vendor with 10,001+ employees
It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them.
Senior IT Engineer Citrix at EDR Media LLC
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
CTO at Oic
All products work well together, and I integrated Grafana.
Consultant at ministry of trade
The alerting systems are very good in Zabbix, and it has helped us to reduce time for reaction.
Network Engineer at a computer software company with 11-50 employees
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Zabbix
Ranking in IT Infrastructure Monitoring
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (1st), Server Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.7%, down from 1.0% compared to the previous year. The mindshare of Zabbix is 5.1%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Zabbix5.1%
ControlUp0.7%
Other94.2%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2717526 - PeerSpot reviewer
Senior Systems Administrator at a tech vendor with 10,001+ employees
Delivers comprehensive and customizable system management with increased efficiency
The best features I have found are that it is very customizable, which would be number one, and very extensible through the use of scripts and triggers. The visual look of the interface is very easy to understand what is happening and somewhat why it's happening. It may sound facetious, but it really is everything about it. Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place. The benefits I have seen from using it so far include the ability to know in advance and take actions based on the information the tool gives you.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
899,204 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Healthcare Company
10%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
11%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.
What is your primary use case for Zabbix?
I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.
 

Comparisons

 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about ControlUp vs. Zabbix and other solutions. Updated: June 2026.
899,204 professionals have used our research since 2012.