No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise RMM vs HPE System Management Homepage comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in Server Monitoring
16th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (54th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
HPE System Management Homepage
Ranking in Server Monitoring
25th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 1.9%, up from 0.2% compared to the previous year. The mindshare of HPE System Management Homepage is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
ConnectWise RMM1.9%
HPE System Management Homepage2.0%
Other96.1%
Server Monitoring
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
JE
Consultant at Freelance
Offers reliability and helps with the virtualization part
The product integrates with our company's existing IT infrastructure, especially when it comes to MicroK8s and other on-premises servers. The tool also helps with the virtualization in the ecosystem of our company, where there are other tools from HPE. Performance and network optimization are some of the beneficial areas in terms of server management. Speaking about how the remote management ability of the product impacted our company's IT operations, I would say that my organization has dealt with areas like RDP, DDI, and DMC, depending on the requirements of our final customers. In my experience, the product has contributed four hours in terms of reliability and to ensure the uptime of our servers. When it comes to the day-to-day use of HPE System Management's interface, I would say that it connects with some of the best tools and Hyper-V console with the help of Microsoft. I recommended the solution to those who plan to use it. I rate the overall product an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"At this point, this product does everything that I want."
"The technical support has been fantastic."
"The most valuable feature is the patching solution."
"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."
"We've seen a lot of MSPs who have grown by using Continuum."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"This is a good product and I recommend it."
"I think it's stable and flexible, and it's secure too."
"The most valuable feature is the dashboard, which allows us to manage the entire infrastructure from the console."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"The managing and monitoring are the solution's most valuable features, and they are something I find quite helpful in my work."
"The interface is in continuous development and improves version by version."
"Overall as a management tool to see a complete overview of the entire HP hardware infrastructure, this is an excellent tool."
 

Cons

"The solution could improve by offering better overall management and dashboards."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"ConnectWise RMM sometimes has a lag, and the speed can be an issue."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"The return on investment report is too difficult to understand."
"The quality of service and support for this solution needs to be improved."
"I think that support integration could be improved."
"Our customers would like to see the price lowered."
"Good system management is costly."
"The agents don't always connect and communicate very well with the server."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
 

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"My company has invested 30,00,000 USD in the product."
"The license was included when we purchased the server."
"The price of this product is fair."
"The support is yearly-based and the license is permanent."
report
Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
908,877 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
9%
Outsourcing Company
9%
Performing Arts
8%
Construction Company
12%
Financial Services Firm
9%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
Ask a question
Earn 20 points
 

Also Known As

Continuum Command, Continuum RMM
HP System Management
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Infotec
Find out what your peers are saying about ConnectWise RMM vs. HPE System Management Homepage and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.