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ConnectWise Control vs N-able Take Control comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Control and N-able Take Control based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise Control vs. N-able Take Control report (Updated: September 2022).
633,952 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""You can bring up a command prompt remotely and execute commands without having to disturb the user.""ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN.""I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.""Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."

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"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

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Cons
"I really didn't care for the onboarding process and it is something that should be improved.""I would like ConnectWise Control to be more transparent on the real costs to renew their license.""On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""There could be improvement to the remote command line tools."

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"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

More N-able Take Control Cons →

Pricing and Cost Advice
  • "We pay $3,000 USD for the service, yearly upfront."
  • "ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
  • "We pay an annual licensing fee."
  • "We pay $85 per month for each user for a ConnectWise package with multiple solutions."
  • More ConnectWise Control Pricing and Cost Advice →

  • "N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
  • More N-able Take Control Pricing and Cost Advice →

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    633,952 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:You can bring up a command prompt remotely and execute commands without having to disturb the user.
    Top Answer:We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
    Top Answer:I really didn't care for the onboarding process and it is something that should be improved. They just sent me an email and said, "Hey, here's your account", and I have a group of folks using it. I… more »
    Top Answer:The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take… more »
    Top Answer:N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now. The customer doesn't understand the… more »
    Top Answer:The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well.
    Ranking
    6th
    out of 34 in Remote Access
    Views
    2,322
    Comparisons
    1,736
    Reviews
    5
    Average Words per Review
    1,466
    Rating
    9.4
    15th
    out of 34 in Remote Access
    Views
    503
    Comparisons
    377
    Reviews
    1
    Average Words per Review
    415
    Rating
    9.0
    Comparisons
    Also Known As
    ScreenConnect
    SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
    Learn More
    Overview

    ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

    Whether your clients are working from home, in the office, or on the go—they need you. N‑able Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

    • Connect to devices in eight seconds or less on average.
    • Troubleshoot issues with device information and specs at your fingertips.
    • Configure and customize Take Control for your business using the admin dashboard.
    • Keep data and clients safe with sophisticated encryption and multifactor authentication.
    • Quickly connect to new devices and users using a simple PIN.

    Offer
    Learn more about ConnectWise Control
    Learn more about N-able Take Control
    Sample Customers
    Jon Rosen Systems
    Bainbridge Technology Solutions, NKIT Systems
    Top Industries
    REVIEWERS
    Hospitality Company13%
    Media Company13%
    Wellness & Fitness Company13%
    Energy/Utilities Company13%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government9%
    Comms Service Provider9%
    Healthcare Company5%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider15%
    Government8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise21%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise18%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise18%
    Large Enterprise47%
    Buyer's Guide
    Remote Access
    September 2022
    Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: September 2022.
    633,952 professionals have used our research since 2012.

    ConnectWise Control is ranked 6th in Remote Access with 6 reviews while N-able Take Control is ranked 15th in Remote Access with 1 review. ConnectWise Control is rated 9.6, while N-able Take Control is rated 9.0. The top reviewer of ConnectWise Control writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". ConnectWise Control is most compared with Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN, TeamViewer and Splashtop Remote Support, whereas N-able Take Control is most compared with TeamViewer, Microsoft Remote Desktop Services, Dameware Remote Support and Splashtop Remote Support.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.