ConnectWise ScreenConnect vs N-able Take Control comparison

ConnectWise and N-able are both solutions in the Remote Access category. ConnectWise is ranked #16 with an average rating of 9.5, while N-able is ranked #28. ConnectWise holds a 1.7% mindshare in VUS, compared to N-able’s 1.0% mindshare. Additionally, 93% of ConnectWise users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

ConnectWise ScreenConnect and N-able Take Control compete in remote support solutions. ConnectWise ScreenConnect has the upper hand in pricing and support, whereas N-able Take Control excels with richer features and functionalities.

Features: Users appreciate the robust feature set and customization options of ConnectWise ScreenConnect. It offers efficient remote desktop access, customizable options, and reliable connections. N-able Take Control is praised for its comprehensive monitoring capabilities, deep integration options, and advanced security features. The breadth of tools in N-able Take Control gives it an edge over ConnectWise ScreenConnect.

Room for Improvement: ConnectWise ScreenConnect users often mention the need for a more intuitive workflow, better mobile support, and enhanced reporting features. In comparison, N-able Take Control users seek enhanced speed, stability for larger sessions, and a simplified user interface. Addressing these areas could significantly improve user satisfaction for both products.

Ease of Deployment and Customer Service: ConnectWise ScreenConnect is noted for its straightforward deployment process and responsive customer service. N-able Take Control also offers easy deployment but receives mixed feedback on customer support responsiveness. ConnectWise ScreenConnect's consistent positive feedback on deployment and support provides a slight advantage.

Pricing and ROI: ConnectWise ScreenConnect is highlighted for its cost-effectiveness and positive ROI, with users recognizing the value for money. N-able Take Control, despite its higher cost, is justified by its advanced features and long-term benefits. Users who acknowledge the superior feature set often accept N-able Take Control's pricing as a worthwhile investment.

To learn more, read our detailed ConnectWise ScreenConnect vs. N-able Take Control Report (Updated: September 2025).

Buyer's Guide

ConnectWise ScreenConnect vs. N-able Take Control

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of ConnectWise ScreenConnect is 1.7%, up from 1.5% compared to the previous year. The mindshare of N-able Take Control is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.7%
ConnectWise ScreenConnect	1.7%
N-able Take Control	1.0%
Other	87.6%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has reduced the risk of security breaches by 30%."

"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."

"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."

"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."

"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."

"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."

"The many policies available in Microsoft Intune for managing our devices are valuable."

More Microsoft Intune pros

"I've noted an ROI while using the solution."

"It's very low maintenance."

"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."

"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."

"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."

"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."

More ConnectWise ScreenConnect pros

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

Cons

"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."

"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."

"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."

"Lacking ability to leverage more iOS device management internally."

"An area for improvement is the absence of seamless integration, particularly with external dashboards."

"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."

"I think there should be a better tracking of the cell phones used on the Intune."

"Intune is not the most user-friendly mobile device management platform available."

More Microsoft Intune cons

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"Mobile interface."

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"The recent redesign has made it slower and basically worthless."

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

"I really didn't care for the onboarding process and it is something that should be improved."

More ConnectWise ScreenConnect cons

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

Pricing and Cost Advice

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"We use Defender ATP and E5 licenses."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"This cost is approximately $30 USD per user per month."

"The price of Microsoft Intune is reasonable."

More Microsoft Intune pricing and cost advice

"Pricing is fair for Control and the licensing is simple."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"We pay $3,000 USD for the service, yearly upfront."

"It is priced fairly."

"We pay an annual licensing fee."

"Good price and works well."

More ConnectWise ScreenConnect pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Manufacturing Company

14%

Computer Software Company

13%

Performing Arts

Educational Organization

Computer Software Company

19%

University

10%

Non Profit

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

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What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities...

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Comparisons

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Compared 6% of the time

IBM MaaS360 vs Microsoft Intune

Compared 5% of the time

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Compared 13% of the time

TeamViewer Business vs ConnectWise ScreenConnect

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GoTo Resolve vs ConnectWise ScreenConnect

Compared 11% of the time

BeyondTrust Remote Support vs ConnectWise ScreenConnect

Compared 9% of the time

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TeamViewer Business vs N-able Take Control

Compared 39% of the time

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Compared 12% of the time

Check Point Remote Access VPN vs N-able Take Control

Compared 12% of the time

Microsoft Remote Desktop Services vs N-able Take Control

Compared 11% of the time

GoTo Resolve vs N-able Take Control

Compared 9% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

August 2025

Download Microsoft Intune product report

Buyer's Guide

ConnectWise ScreenConnect

September 2025

Download ConnectWise ScreenConnect product report

Buyer's Guide

Remote Access

August 2025

Download N-able Take Control product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

ConnectWise Control, ScreenConnect

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Whether your clients are working from home, in the office, or on the go—they need you. N‑able^™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

Connect to devices in eight seconds or less on average.
Troubleshoot issues with device information and specs at your fingertips.
Configure and customize Take Control for your business using the admin dashboard.
Keep data and clients safe with sophisticated encryption and multifactor authentication.
Quickly connect to new devices and users using a simple PIN.

N-able

Sample Customers

Mitchells and Buzzers, Callaway

Jon Rosen Systems

Bainbridge Technology Solutions, NKIT Systems

Buyer's Guide

ConnectWise ScreenConnect vs. N-able Take Control

September 2025

Free Report: ConnectWise ScreenConnect vs. N-able Take Control

Find out what your peers are saying about ConnectWise ScreenConnect vs. N-able Take Control and other solutions. Updated: September 2025.

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