We performed a comparison between ConnectWise Control and N-able Take Control based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"I really didn't care for the onboarding process and it is something that should be improved."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"There could be improvement to the remote command line tools."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
ConnectWise Control is ranked 6th in Remote Access with 6 reviews while N-able Take Control is ranked 15th in Remote Access with 1 review. ConnectWise Control is rated 9.6, while N-able Take Control is rated 9.0. The top reviewer of ConnectWise Control writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". ConnectWise Control is most compared with Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN, TeamViewer and Splashtop Remote Support, whereas N-able Take Control is most compared with TeamViewer, Microsoft Remote Desktop Services, Dameware Remote Support and Splashtop Remote Support.
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