We performed a comparison between ConnectWise Automate and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.
Find out what your peers are saying about Atera, Kaseya, ConnectWise and others in Remote Monitoring and Management Software."It is very scalable."
"It's definitely improved the help-desk servicing, et cetera."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"The database is great. It's a nicely ordered database."
"The most value we get from this solution is that everything is on a patch cycle."
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"The initial setup is easy and the deployment is quick."
"A good automated scripts feature."
"The initial setup was easy."
"The menu doesn't always load properly."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"Scheduling of automation could be improved and made more simple."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."
"The fixed client for Automate is slow. The web client is not very intuitive."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
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ConnectWise Automate is ranked 3rd in Remote Monitoring and Management Software with 10 reviews while ManageEngine Patch Manager Plus is ranked 12th in Patch Management with 1 review. ConnectWise Automate is rated 7.2, while ManageEngine Patch Manager Plus is rated 8.0. The top reviewer of ConnectWise Automate writes "A nicely ordered database and good UI but needs better monitoring". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Directly receive updates and push them to the server using a stable solution". ConnectWise Automate is most compared with Continuum Command, Microsoft Endpoint Configuration Manager, N-able N-sight Remote Monitoring & Management, Kaseya VSA and ServiceNow, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, ManageEngine Endpoint Central, BigFix, Microsoft Endpoint Configuration Manager and N-able N-central.
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