ConnectWise Automate vs ManageEngine Patch Manager Plus comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Automate and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.

Find out what your peers are saying about Atera, Kaseya, ConnectWise and others in Remote Monitoring and Management Software.
To learn more, read our detailed Remote Monitoring and Management Software Report (Updated: November 2022).
654,218 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very scalable.""It's definitely improved the help-desk servicing, et cetera.""Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients.""The database is great. It's a nicely ordered database.""The most value we get from this solution is that everything is on a patch cycle.""ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems.""The initial setup is easy and the deployment is quick.""A good automated scripts feature."

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Cons
"The menu doesn't always load properly.""Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard.""Scheduling of automation could be improved and made more simple.""They could use some automated alerts particularly when we're talking about an MSP that might shoot over.""In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be.""This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen.""There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate.""The fixed client for Automate is slow. The web client is not very intuitive."

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"The solution should have a customer label where we can label those servers or include those servers for specific customers."

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Pricing and Cost Advice
  • "From what I've overheard, it is pretty comparable to other solutions in terms of price."
  • "I believe Automate is available for around $2."
  • "I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
  • More ConnectWise Automate Pricing and Cost Advice →

  • "The solution cost is around $5,000 per year."
  • More ManageEngine Patch Manager Plus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for… more »
    Top Answer:From what I've overheard, it is pretty comparable to other solutions in terms of price.
    Top Answer:In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all… more »
    Top Answer:The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches.
    Top Answer:There aren't really extra costs involved beyond licensing.
    Top Answer:The ability to do out of network patching needs to be added to the solution. For example, a lot of people are working from home now. It will take a lot of strength to make sure the patches are applied… more »
    Ranking
    Views
    4,519
    Comparisons
    3,778
    Reviews
    10
    Average Words per Review
    610
    Rating
    7.2
    12th
    out of 25 in Patch Management
    Views
    3,447
    Comparisons
    2,923
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
    Learn More
    Overview

    ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

    Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

    Offer
    Learn more about ConnectWise Automate
    Learn more about ManageEngine Patch Manager Plus
    Sample Customers
    I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
    IKEA Honda UNICEF The University of Georgia Evander
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider11%
    Government6%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business77%
    Midsize Enterprise15%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise22%
    Large Enterprise50%
    Buyer's Guide
    Remote Monitoring and Management Software
    November 2022
    Find out what your peers are saying about Atera, Kaseya, ConnectWise and others in Remote Monitoring and Management Software. Updated: November 2022.
    654,218 professionals have used our research since 2012.

    ConnectWise Automate is ranked 3rd in Remote Monitoring and Management Software with 10 reviews while ManageEngine Patch Manager Plus is ranked 12th in Patch Management with 1 review. ConnectWise Automate is rated 7.2, while ManageEngine Patch Manager Plus is rated 8.0. The top reviewer of ConnectWise Automate writes "A nicely ordered database and good UI but needs better monitoring". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Directly receive updates and push them to the server using a stable solution". ConnectWise Automate is most compared with Continuum Command, Microsoft Endpoint Configuration Manager, N-able N-sight Remote Monitoring & Management, Kaseya VSA and ServiceNow, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, ManageEngine Endpoint Central, BigFix, Microsoft Endpoint Configuration Manager and N-able N-central.

    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.