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ConnectWise Automate vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise Automate
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Remote Monitoring and Management (RMM) (10th)
ManageEngine Patch Manager ...
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
Patch Management (7th)
 

Mindshare comparison

ConnectWise Automate and ManageEngine Patch Manager Plus aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 6.3%, up 5.9% compared to last year.
ManageEngine Patch Manager Plus, on the other hand, focuses on Patch Management, holds 4.2% mindshare, down 7.6% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
ConnectWise Automate6.3%
Kaseya VSA14.3%
NinjaOne11.4%
Other68.0%
Remote Monitoring and Management (RMM)
Patch Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Patch Manager Plus4.2%
NinjaOne7.6%
Microsoft Configuration Manager7.4%
Other80.8%
Patch Management
 

Featured Reviews

Sean Saeb - PeerSpot reviewer
Partner and CIO at Caspian IT Group
Responsive, integrates well with other applications, and the technical support is helpful
There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.
ManojNair2 - PeerSpot reviewer
Founder/Director at Augesys Solutions Pvt Ltd
Centralized patching has unified multi‑OS management and delivers detailed security reporting
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in assets, meaning both hardware and software, as well as installed software for patches. However, this activity works only once per day and does not work on local time. If you are a global organization with the UK office and a colleague in the US, for example, and you set the task at 11:00 AM UK time, that translates to 6:00 AM in the US East Coast. If that colleague's laptop is on, the task completes; otherwise, it fails. This represents a major drawback because the task does not run on the local time of the system. Regarding the ability to create multiple tasks, you cannot create them, which is another significant issue. Only one task exists for these two activities. That one task performs both the hardware and software scanning for any changes and also conducts a patch scan. Both activities occur through the same task, but the problem is that if you have a global user base, this becomes a bottleneck.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Maybe they could improve the capability to be multi-tenant."
"The solution is very stable; it's reliable, there are no bugs and glitches, and it doesn't crash or freeze."
"The most value we get from this solution is that everything is on a patch cycle."
"A good automated scripts feature."
"Remote monitoring allows the organization to react more quickly to emergencies, particularly offline devices/locations."
"It's definitely improved the help-desk servicing, et cetera."
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"I was very happy with how they handled me as a client and am quite satisfied with the level of support we get."
"The tool's most valuable feature is performance."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."
"At this point, this product satisfies our requirements."
"ManageEngine Patch Manager Plus provides patching for Windows, Mac, and Linux from a single console, including cloud servers like AWS EC2, which makes it particularly valuable because you can patch and monitor all platforms from one tool."
"It is a highly stable solution."
"The pricing for ManageEngine Patch Manager Plus is reasonable."
"The initial setup was easy."
 

Cons

"I almost would rather have a different tool, but I'm not sure which one yet."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality."
"Scheduling of automation could be improved and made more simple."
"I would say that it really needs to improve on it. They need better visibility and reporting and alerts and different things."
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."
"The menu doesn't always load properly."
"Reliability: Open a computer window new screen and it's slow."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"They should add better features for managing hardware."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"I find the user interface a little bit intimidating and not very appealing."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"The ability to do out of network patching needs to be added to the solution."
"Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users."
"I find the user interface a little bit intimidating and not very appealing."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
 

Pricing and Cost Advice

"From what I've overheard, it is pretty comparable to other solutions in terms of price."
"I believe Automate is available for around $2."
"Pricing and licensing are reasonable."
"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
"The pricing for ManageEngine Patch Manager Plus is on the moderate side."
"Patch Manager is cost-effective."
"Its price needs improvement."
"The price of this product is reasonable."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"The solution cost is around $5,000 per year."
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Top Industries

By visitors reading reviews
Performing Arts
9%
Healthcare Company
8%
Computer Software Company
7%
Outsourcing Company
6%
University
9%
Manufacturing Company
8%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
Pricing for ManageEngine Patch Manager Plus is pretty reasonable. Currently, I am paying around three dollars per agent per month.
What needs improvement with ManageEngine Patch Manager Plus?
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in...
What is your primary use case for ManageEngine Patch Manager Plus?
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product. Although other competitors existed in the market, they were either behind in ter...
 

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
No data available
 

Overview

 

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2026.
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