Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center as a Service (CCaaS).
| Product | Mindshare (%) |
|---|---|
| ConnectPath CX | 1.1% |
| Genesys Cloud CX | 20.5% |
| Amazon Connect | 16.2% |
| Other | 62.2% |
| Product | Mindshare (%) |
|---|---|
| TASKE Contact Reporting and Analytics for Amazon Connect | 0.3% |
| Microsoft Power BI | 17.4% |
| Tableau Enterprise | 16.5% |
| Other | 65.8% |
ConnectPath is a contact center as a service solution powered by Amazon Connect that combines a full-featured agent dashboard with a rich library of cloud services at an extremely affordable pay-per-use price. Unlike expensive server-based systems, or time-consuming custom developments, ConnectPath deploys immediately, enhances the expanding capabilities of Amazon Connect, and costs a fraction of traditional solutions.
Get intelligent data for more effective contact centers. View contact center activity up to the second, and generate real-time and historical reports. Oversee your customer's experience from start to finish with TASKE Contact. TASKE puts you in full control of your Amazon Connect contact center.
We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
