We performed a comparison between Commvault Cloud and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two File Archiving solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Commvault can perform a backup no matter where you are, and it takes a backup every four hours. No matter when you come to the office, it'll take a backup if you're connected to the internet and check the system for online availability."
"The email archiving feature is very smooth and better than others."
"We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."
"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"The recovery features are useful. It is easy to recover data. If something happens, we can easily recover data. We have faced ransomware issues twice, and we recovered because of Commvault."
"Commvault Backup & Recovery's search utility is its most valuable feature."
"We are using a KVM system in our cloud, and this solution works very well with it."
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"It has a robust search but has often been difficult for people to learn."
"I did not face issues with the product's scalability...The solution's technical support is good."
"An advantage is integration with your IP directory."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product can be integrated with different solutions."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The product's migration process and stability need improvement."
"The solution requires improvement with its connection and bandwidth."
"They reply to the support portal weekly, but there are some delays."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"The reporting is complicated and should be simplified in an upcoming release."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The stability of the solution is an area of concern where improvements can be made."
"The ease of use should be addressed."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The product could improve its scalability."
Commvault Cloud is ranked 2nd in File Archiving with 104 reviews while OpenText Content Manager is ranked 5th in File Archiving with 21 reviews. Commvault Cloud is rated 8.6, while OpenText Content Manager is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management. See our Commvault Cloud vs. OpenText Content Manager report.
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