We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"No longer does it take several hours to backup a VM or troubleshoot a backup issue."
"It works well with backup virtual machines and SQL services we have been using."
"The spin-up of a VM within a test environment for backup testing along with quick restores."
"Cohesity's web-scale architecture enables us to scale up as needed."
"The dashboard is very easy to use."
"This solution is easy to manage."
"Cohesity has very simple reports to help you stay in the know of which servers are being backed up or not."
"Cohesity DataProtect is more of a unified solution, which is also trying to expand for ransomware protection."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"One valuable feature is unlimited backup. You can back up existing users and folders."
"This product has allowed us to recover data when we've had issues."
"The email archiving feature is very smooth and better than others."
"We can use it on-premises and in the cloud."
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"Commvault is very simple to use and it is automated."
"Add the ability to delete View Boxes and External Targets in the GUI."
"At times, you may click the wrong server or click too fast and accidentally restore a cluster of servers. It would be very helpful to have a cancel option under restores."
"Many of the reports are basic, at most, and at times we had to open a support ticket to help find or develop a report for our needs."
"I'd like to be able to pause a backup while it's running and have it resume when I tell it to resume."
"Cohesity cluster upgrades have not been as easy as a single button click. They are a manual process that requires upgrading each node into a cluster individually."
"If someone were to change an admin account password, I would like an alert raised for that, which is not available at the moment."
"Initial setup can be complex if you need to change IP addresses. Hopefully, they improve that in a future release."
"In terms of what could be improved, it just needs some maturity."
"Commvault HyperScale X could improve by allowing backups of the storage area network (SAN)."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"The reporting is complicated and should be simplified in an upcoming release."
"The initial setup was complicated."
"The product's migration process and stability need improvement."
"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
Cohesity DataProtect is ranked 9th in Backup and Recovery with 67 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto. See our Cohesity DataProtect vs. Commvault Cloud report.
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