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CodeTwo Exchange Rules vs Google Workspace vs IceWarp comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

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Email Signature Software
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Featured Reviews

Hannes Brunauer - PeerSpot reviewer
Great features that enabled us to reduce hardware at our on-prem sites
We use this solution to reduce the use of our old classic server storage infrastructure and replace it with hyperconverged infrastructure. I'm the IT team head of infrastructure EEMEA Choosing this solution was one of the best things we've done in years. We changed to SimpliVity because of its…
Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers great features."
"The features of Google Workspace that significantly improve our work include real-time collaboration on documents, dynamic email for easy suggestions and approvals, integration with BigQuery for data analysis, seamless document sharing and storage in Google Drive, and advanced calendaring capabilities."
"The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail."
"The real-time editing feature is valuable."
"The most valuable part of G Suite is the integration among all of the components. It's also highly reliable because it's always available. And G Suite's ability to collaborate on all the standard office tools has no rival. It's amazing because you can work seamlessly with any of your colleagues on the same document."
"I like the capabilities for collaboration on any platform. For example, I might be on an iPad whereas the person next to me is on a laptop and the person next to them is on their phone. We can all collaborate together and update documentation in real-time."
"The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents."
"Google Chat is the most valuable feature of the solution."
"There are several online forums and a lot of support materials online."
"IceWarp has multiple applications that are easy to use for many people."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The solution has a very good log-in to the UI when compared to other solutions."
"The solution's voice services work well for our company."
"It's scalable and stable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
 

Cons

"NVMe support is lacking when it comes to performance on the disk side."
"Our users have faced an issue with increasing their email quotas over the last three months."
"The solution could improve the Google Cloud identity login to laptops that sometimes do not work. The collaboration for Google sites, they are not equivalent to others, such as Sharepoint."
"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"The performance speed could be improved when the internet connection is slow."
"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."
"It would be nice to have additional software, such as Microsoft Teams, since our basic edition, Google Meet, cannot record video."
"Less customizations than there used to be."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
 

Pricing and Cost Advice

Information not available
"The pricing is reasonable."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"Licensing costs are on a yearly basis."
"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."
"The price per client within the business is too high."
"We pay a monthly subscription for the use of this solution."
"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"Costs far less than other solutions."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"Our licensing is on a yearly basis. There were no additional costs."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is inexpensive which is its main benefit."
"I would rate the pricing and eight out of ten."
"The license is based on the number of users."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Educational Organization
8%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
18%
Comms Service Provider
11%
Manufacturing Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the custom...
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor e...
What needs improvement with Google Workspace?
I do not have any major suggestions for improvement. However, while the security functionalities are similar to those...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for...
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rig...
 

Comparisons

No data available
 

Also Known As

Exchange Rules, Exchange Rules Pro
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

Telmex, UNICEF, Davis LLP, Gosford City Council, Silgan Containers Corporation, Dr. Dr. Wagner, Wealth Enhancement Group, PKP Energetyka, St. Andrew's College, Kingston College, Investment Property Databank Limited, City of Westfield, BenComm
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Marriott, Toyota, Sony, Wendy's, Canon