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Clumio vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clumio
Ranking in Backup and Recovery
15th
Ranking in Cloud Backup
12th
Ranking in SaaS Backup
5th
Average Rating
9.2
Reviews Sentiment
5.8
Number of Reviews
7
Ranking in other categories
AI IT Support (8th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
14th
Ranking in Cloud Backup
13th
Ranking in SaaS Backup
6th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Clumio is 1.9%, up from 0.8% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Clumio1.9%
Infrascale Backup & Disaster Recovery1.5%
Other96.6%
Cloud Backup
 

Featured Reviews

Devin Mehta - PeerSpot reviewer
IT Manager Infrastructure & Security at VISBY MEDICAL, INC.
Secure backups have simplified compliance and now provide immutable protection for cloud workloads
The best features that Clumio offers are the ability to know when a backup has completed, to know how to restore both files at the file level and also restore EBS backups, point-in-time restores, as well as snapshots. Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up. This peace of mind has translated into measurable outcomes as we adhere to NIST 800 compliance, and with that, we need immutable backups and the ability to have backups that do not exist within our existing tenants. Clumio fixes that problem for us.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
"Clumio proved to be the most cost-effective option."
"Working with the Clumio/Commvault team has been a very good experience."
"Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up."
"We have been able to safely and securely save our backups off of AWS."
"Clumio gave us a genuinely isolated vault that sits outside our AWS Organization's blast radius."
"Clumio has a straightforward setup"
"Infrascale has been great for us and for the relationship with this client."
"Overall, this product is really solid and they're a very good company to work with."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"The experience that we have had with this product is generally good."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
 

Cons

"More alignment with Clumio and Commvault branding would have helped us understand the product better during the discovery phase."
"It would be beneficial to show when backups are available and to receive alerts if there are any issues with the backups."
"They need to improve their SQL backup services"
"The account onboarding process deploys around 20 IAM roles per account, which is heavy."
"The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns."
"We are still exploring the areas where improvements might be needed."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"The customer support is good, but I think it should be improved."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
 

Pricing and Cost Advice

Information not available
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The licensing is based on how much data you have plus what appliances you need."
"I appreciate their pricing. We went for this solution for its pricing."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Our licensing fees are billed every four months."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Outsourcing Company
13%
Manufacturing Company
8%
Construction Company
8%
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Clumio?
My experience with pricing, setup cost, and licensing was smooth; we received pricing that was cheaper than N2W, and it was a smooth transition from N2W to Clumio.
What needs improvement with Clumio?
I cannot think of any features that could make Clumio better. The only other tweaks I would like to see with Clumio are that it provides more granular reporting and dashboards for showing what is b...
What advice do you have for others considering Clumio?
I rate Clumio a 10 overall. I chose a 10 for Clumio because it is a secure, cloud-based backup solution that we do not have to host; it is hosted externally, and the backups are immutable, in addit...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Clumio vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.