ClearSkies SaaS NG SIEM vs Netsurion comparison

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ClearSkies SaaS NG SIEM

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Executive SummaryUpdated on Sep 18, 2024

ClearSkies SaaS NG SIEM and Netsurion are both leading products in the SIEM market. ClearSkies has an edge in pricing and support, while Netsurion's superior features justify its price.

Features: ClearSkies SaaS NG SIEM provides advanced threat detection, flexible reporting capabilities, and strong cost-effectiveness. Netsurion offers robust managed services, extensive security measures, and comprehensive security features.

Room for Improvement: ClearSkies SaaS NG SIEM needs a more intuitive dashboard, enhanced integration options, and improved configuration processes. Netsurion could benefit from better documentation, a more streamlined configuration process, and enhanced user guides.

Ease of Deployment and Customer Service: ClearSkies SaaS NG SIEM is noted for its straightforward deployment and responsive customer service. Netsurion also receives praise for its deployment and stands out for its ongoing support services.

Pricing and ROI: ClearSkies SaaS NG SIEM is appreciated for its cost-effectiveness and strong ROI, making it attractive for budget-conscious users. Netsurion is more expensive but provides value through its extensive features and managed services, which many users consider worth the investment.

To learn more, read our detailed ClearSkies SaaS NG SIEM vs. Netsurion Report (Updated: April 2026).

ClearSkies SaaS NG SIEM vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ClearSkies SaaS NG SIEM

Ranking in Security Information and Event Management (SIEM)

42nd

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Security Information and Event Management (SIEM)

52nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (30th), SOC as a Service (14th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)

Mindshare comparison

As of May 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ClearSkies SaaS NG SIEM is 0.7%, up from 0.1% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
ClearSkies SaaS NG SIEM	0.7%
Netsurion	0.8%
Other	98.5%

Security Information and Event Management (SIEM)

Featured Reviews

Zuhair Hasan

Manager, Information Technology Security at Nesma

Has good integration capability and provides information and events but improvement is needed in information retrieval speed

The best features are the comprehensive event collection and analysis. Once set up properly, we receive all events and information. The team analyzes our data and presents incidents to us. We can communicate with their team to escalate and resolve incidents. It has a feature we use to search for information about our environment and past incidents. This is very valuable. The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ClearSkies is the best for software as a service and small organizations with up to 500 employees."

"The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets."

"The correlation rules and the user platform are most valuable."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"Expediting incident response is really great."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

More Netsurion pros

Cons

"The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something."

"They can add behavior analytics and AI or machine learning technology."

"They can add behavior analytics and AI or machine learning technology. They also improve their correlation engine. In addition to collecting logs from devices, they can collect the traffic and then correlate these logs and the traffic information."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

"I would like to see the dashboard come up more quickly."

"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"I would like to see the dashboard come up more quickly."

More Netsurion cons

Pricing and Cost Advice

"Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others."

"They have changed the pricing policy. Its price is competitive. Its price is less than half of the price of QRadar, LogRhythm, and Splunk."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

More Netsurion pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Comms Service Provider

18%

Financial Services Firm

16%

Hospitality Company

12%

Construction Company

10%

Performing Arts

11%

Manufacturing Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for ClearSkies SaaS NG SIEM?

Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others.

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What needs improvement with ClearSkies SaaS NG SIEM?

The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something.

See all answers

What is your primary use case for ClearSkies SaaS NG SIEM?

I use the solution as a SIEM and managed SOC. It collects events and incidents from all our systems like, EDR, NDR, servers, and switches. The managed SOC team raises incidents for us to review and...

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Product Reports

Security Information and Event Management (SIEM)

Download ClearSkies SaaS NG SIEM product report

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Also Known As

ClearSkies NG SIEM

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

ClearSkies SaaS NG SIEM is designed to enhance security measures and streamline incident response for enterprises, offering a comprehensive approach to threat intelligence and monitoring.

ClearSkies SaaS NG SIEM provides advanced capabilities in security event management, ensuring optimal threat detection and response efficiency. It combines robust analytics with real-time alerts to provide enhanced visibility and control over IT environments, vital for proactive incident management.

What are the key features of ClearSkies SaaS NG SIEM?

Real-time Monitoring: Facilitates immediate detection and response to threats with live data feeds.
Behavioral Analytics: Uses machine learning to identify anomalies and potential security breaches.
Threat Intelligence Integration: Incorporates global threat data to improve situational awareness.
Scalability: Easily adapts to the growing demands of expanding IT infrastructures.

What benefits should users expect from ClearSkies SaaS NG SIEM?

Improved Security Posture: By identifying threats quickly, businesses can strengthen defenses.
Cost-Effectiveness: Reduces need for extensive on-premise infrastructure, lowering operational costs.
Efficient Resource Allocation: Automates threat management tasks, freeing up staff for strategic initiatives.
Enhanced Compliance: Helps meet regulatory requirements with comprehensive audit trails.

ClearSkies SaaS NG SIEM is implemented across industries like finance, healthcare, and retail, providing customized security insights that cater to unique industry requirements. Its flexibility ensures seamless integration with existing IT ecosystems, supporting dedicated compliance and security goals.

Odyssey Cybersecurity

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

ClearSkies SaaS NG SIEM vs. Netsurion