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Claroty Platform vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Intune saves costs by reducing tasks, infrastructure expenses, and boosting security, deployment, and management efficiency.
Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
Sentiment score
7.7
NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
 

Customer Service

Sentiment score
6.5
Microsoft Intune's support receives mixed reviews, with better experiences in premium support and needs for consistency and quicker response.
Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
Sentiment score
7.8
NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Their response and support are effective and proactive.
They can rate support for the Claroty Platform from one to ten as eight to nine.
I have always found Claroty's technical support to have good engineers.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune offers highly scalable, seamless management for large enterprises, praised for integration and flexibility, despite some OS limitations.
Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
Sentiment score
7.9
NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
 

Stability Issues

Sentiment score
7.7
Microsoft Intune is stable with occasional glitches; users note reliable performance, influenced by network stability and robust infrastructure.
Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
Sentiment score
7.9
NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Overall, I would rate the stability as eight out of ten.
I would rate the stability a ten out of ten.
 

Room For Improvement

Microsoft Intune needs better app deployment, device compatibility, integration, interface, management, scalability, licensing, and data visibility improvements.
The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
As AI is booming now, there are concerns about AI security.
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
 

Setup Cost

Microsoft Intune offers cost-effective solutions with Microsoft 365 licenses, offering savings and seamless integration with existing Microsoft systems.
Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
One unique aspect of Claroty is that users get all the deployments for free.
The cost of the Claroty Platform is comparatively high.
The cost is as per the standard market.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The price or licensing of NinjaOne is a little bit high.
 

Valuable Features

Microsoft Intune offers seamless deployment, centralized management, and strong security for various devices with cloud-based scalability and remote management.
Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
273
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Claroty Platform
Ranking in Remote Access
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Vulnerability Management (17th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
NinjaOne
Ranking in Remote Access
20th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (31st), Server Monitoring (9th), IT Service Management (ITSM) (9th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of June 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.9% compared to the previous year. The mindshare of Claroty Platform is 0.9%, up from 0.3% compared to the previous year. The mindshare of NinjaOne is 1.3%. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Deevanshi Priya - PeerSpot reviewer
Achieve certifications with progress tracking and potential for enhanced interactivity
I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
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859,533 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
10%
Financial Services Firm
9%
Manufacturing Company
8%
Manufacturing Company
16%
Computer Software Company
13%
Energy/Utilities Company
9%
Financial Services Firm
5%
Computer Software Company
15%
Government
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Which solution do you prefer: Nozomi Networks or Claroty Platform?
Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide ...
What do you like most about Claroty Platform?
The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Clarot...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Rockwell Automation
Status Pros, Mitchell and Company
Find out what your peers are saying about Claroty Platform vs. NinjaOne and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.