


Alert Logic MDR and Claroty Platform compete in the cybersecurity category. Alert Logic MDR has the upper hand in threat detection speed and minimal system impact, while Claroty Platform excels in OT-specific focus and comprehensive asset visibility.
Features: Alert Logic MDR offers a single dashboard for integrated activities, rapid threat detection, and a cost-effective solution with easy integration. Global threat visibility through SOCs enhances its offering. Claroty Platform provides asset visibility and OT-specific focus, integrating threat detection, asset management, and secure remote access with impressive vulnerability management capabilities.
Room for Improvement: Alert Logic MDR could benefit from integrating a native EDR, improving analytics intelligence, and enhancing its setup and documentation. Users also desire features like voice assistance. Claroty Platform could improve its pricing structures, documentation, and AI capabilities, while users suggest enhancements in the user interface and reporting.
Ease of Deployment and Customer Service: Alert Logic MDR is flexible in cloud deployments and receives high marks for customer service and support. Claroty Platform offers versatile on-premises and hybrid deployments, with valuable free deployment services. However, pricing concerns arise despite generally favorable customer support feedback.
Pricing and ROI: Alert Logic MDR is recognized for competitive pricing and high ROI, suitable for medium and large organizations. Claroty Platform is perceived as expensive but offers robust, comprehensive features providing value, especially for OT environments with numerous assets.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
As far as ROI is concerned, I think there's a huge benefit of hundreds of labor hours saved because of automated discovery and continuous inventory and faster audits and risk assessments.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
They understand operational environments, industrial protocols, and challenges of manufacturing, which is quite helpful.
Their response and support are effective and proactive.
They can rate support for the Claroty Platform from one to ten as eight to nine.
They respond to our queries on time.
There's a technical account manager, and the customers are very happy with it.
I would rate the technical support as nine out of ten.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
A major advantage is that this is agent-less and passive.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
It scales very high.
Alert Logic MDR is scalable.
Overall, the support provided has been excellent.
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
It is a stable solution, which is why we chose it.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
I think Claroty Platform is a mature and scalable OT platform and it is designed for passive monitoring.
Overall, I would rate the stability as eight out of ten.
You will find no errors or glitches with Alert Logic MDR.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
As AI is booming now, there are concerns about AI security.
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Detecting early when someone tries to compromise your ID would be a nice feature.
The ease of use of the dashboard and accessing security reports needs enhancement.
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
One unique aspect of Claroty is that users get all the deployments for free.
For large enterprises with more than 10,000 assets, I think the investment could be as high as one million dollars.
The cost of the Claroty Platform is comparatively high.
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Automated information on zero-day threats is provided without us needing to ask.
The quick reaction and the ability to restore the state before within a short time are significant.
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 1.2% |
| Alert Logic MDR | 0.9% |
| Claroty Platform | 0.7% |
| Other | 97.2% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 34 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.
Alert Logic MDR provides robust 24/7 threat detection and response, leveraging AI and behavior analysis to offer organizations comprehensive protection with minimal system impact.
Alert Logic MDR is a managed detection and response service optimized for detecting cyber threats with global visibility. It integrates with ticketing tools and enhances investigative capabilities. Organizations benefit from its efficient alert system and proactive security measures, although it seeks improvements in UI design and analytics automation.
What are the key features of Alert Logic MDR?Alert Logic MDR is widely used in industries such as e-commerce and government for cloud infrastructure security, log management, and malware protection. It supports threat detection for multiple servers and employs AI and machine learning for security scanning in environments like Kubernetes, serving both public and private sectors.
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