

Citrix Gateway and OpenVPN Access Server compete in the remote access and connectivity domain. Citrix appears to have an upper hand due to its comprehensive feature set despite its higher costs.
Features: Citrix Gateway provides robust features such as load balancing, security, and integration with cloud solutions like Azure and AWS. Its security and authentication capabilities are particularly valued. OpenVPN Access Server is known for its straightforward setup, strong encryption, and compatibility across platforms, emphasizing ease of use and open-source flexibility.
Room for Improvement: Citrix Gateway users often indicate a need for a more user-friendly interface, reduced costs, and enhanced integration with other applications for better cloud capabilities. OpenVPN Access Server could improve the usability of its interface, offer centralized management, and increase scalability for more complex network setups.
Ease of Deployment and Customer Service: Citrix Gateway allows flexible deployment options but usually requires advanced expertise for implementation. Technical support experiences vary, with some users facing delays. OpenVPN Access Server offers simpler deployment and depends heavily on community support and forums, appealing to those seeking a DIY approach with the option for paid enterprise support.
Pricing and ROI: Citrix Gateway is often seen as expensive but delivers high ROI for security-focused organizations. Pricing structures are flexible but still a concern. OpenVPN Access Server's open-source model offers cost-effective solutions, especially beneficial for startups and smaller businesses looking to scale up without substantial upfront costs.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
Very experienced engineers contact you in order to troubleshoot the problem.
While there are multiple support tiers with priority response times of around 30 minutes, there appears to be a limitation in the number of technical teams who can immediately understand and resolve issues.
I would rate the technical support an eight on a scale of one to ten.
Any issue was solved in five to ten minutes.
It was very good, and I would rate it an eight.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
Citrix Gateway is not for small companies; it's for medium companies because the pricing is better for more users.
When we deploy and install OpenVPN Access Server, the principle is to install and forget.
It's not very easy to expand, and it would be beneficial if the process were simpler.
It is scalable on AWS because it is a matter of increasing the instance size and increasing the number of licenses.
I find Citrix products to be very stable.
We used the EPA agent for client certificate authentication and gathered information for the Smart Access feature, but we are no longer using it.
Regarding stability, I have not had any crashes, performance issues, or stability issues with OpenVPN Access Server.
I find it very stable.
At this time it costs 35% more than other solutions.
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions.
The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available.
If they had a one-click setup where you provide credentials instead of manually running commands, that would be beneficial.
If there was a dedicated plan for startups, it would be really helpful.
You can see who can access what resources from the user view, but you can also see the reverse, which is which resource can be accessed by what users.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
The price is one aspect, but technically it is complete.
My experience with pricing is excellent as the pricing is free.
The experience with pricing, setup cost, and licensing for OpenVPN Access Server is really good, not that expensive.
My experience with the pricing, setup cost, and licensing cost of OpenVPN Access Server is that the licensing is fair for the value provided.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
It's easy to scale and easy to implement.
Secure SaaS access is particularly valuable as it ensures that SaaS-based applications are delivered securely.
The most valuable features of OpenVPN are its ease of use, client familiarity, end-user familiarity, operating system integration, and price points.
The main benefits I have seen from using OpenVPN Access Server include secure access to private resources over the public internet.
OpenVPN Access Server has positively impacted my organization by allowing access to our private services, enhancing security, and enabling remote work from anywhere.
| Product | Mindshare (%) |
|---|---|
| OpenVPN Access Server | 13.3% |
| Citrix Gateway | 3.6% |
| Other | 83.1% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 9 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 8 |
| Large Enterprise | 14 |
Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform. Citrix Gateway provides users with secure access and single sign-on to all the virtual, SaaS and web applications they need to be productive.
OpenVPN Access Server Enterprise provides secure, scalable remote access with strong encryption and cross-platform compatibility, leveraging open-source flexibility for cost-effectiveness. It's ideal for connecting remote workers, maintaining privacy, and securing network communications.
OpenVPN Access Server Enterprise is renowned for its ease of setup and adaptability, supporting Linux and different operating systems, which ensures robust security and seamless integration across network scenarios. With features like two-factor authentication and customizable installers, it emphasizes privacy and remote connectivity. While it offers robust documentation and community support, there are challenges with user management due to the lack of a simple GUI. Users note stability issues under heavy traffic, and improvements in security features and configuration automation are desired. Despite these areas for enhancement, it remains a reliable choice for secure remote access.
What are the key features?
What benefits and ROI should users seek?
In industries such as finance and healthcare, OpenVPN Access Server Enterprise secures sensitive data while enabling remote access across LANs and VPCs. It's utilized for encrypted traffic protection, facilitating site-to-site VPNs, and connecting mobile workers securely, thus maintaining data integrity in interoffice communications and IoT platforms.
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