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Citrix Endpoint Management vs Hexnode UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Citrix Endpoint Management
Ranking in Unified Endpoint Management (UEM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Hexnode UEM
Ranking in Unified Endpoint Management (UEM)
15th
Average Rating
8.6
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Mobile Device Management (MDM) (10th)
 

Mindshare comparison

As of August 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 19.4%, down from 30.4% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.1%, up from 1.8% compared to the previous year. The mindshare of Hexnode UEM is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.4%
Hexnode UEM1.4%
Citrix Endpoint Management2.1%
Other77.1%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
VivekKumar10 - PeerSpot reviewer
Co-Founder at Virajo
Solution supports seamless integration and promotes effective device management
For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.I would assess the technical support of Citrix as a seven from 1 to 10.
reviewer1384575 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Centralized device control has strengthened compliance and continuously improves risk visibility
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently, they only have around three types of licenses or packages, and whether you use the solution or the features or not, they are already included in the suite. Some products offer an a la carte solution, so in order to compete with those products, Hexnode UEM should consider repackaging the solution with respect to the region where it is being offered. The solution offered to India might not be optimal if it is offered to the Philippines or a different country, so the offering should be on a country-by-country basis or a regional basis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of technical support, you will get an immediate response."
"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users."
"The main value of Microsoft Intune is better asset management from a security perspective, ensuring that the security baseline is enforced on all devices, including mobile devices."
"I rate Intune 10 out of 10."
"The feature I find most valuable in Microsoft Intune is being able to configure policies and push them directly to mobile phones."
"The stability of Microsoft Intune is ten out of ten."
"Relatively easy for support staff and employees to use and provides us with the control we needed to deploy our BYOD program internally."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"For mail containerization, Citrix Endpoint Management is very good, for document reading is very good, and if I have in-house applications, then if I want to publish them without compromising the data, then it's very good."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"I really like the solution and have supported it for years, as it meets customers' requirements and is seen by many Endpoint Management users as a stable, capable platform with constantly improving features."
"Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm."
"This product provides our organization with faster communication with the ability to answer emails from a mobile device rather than having to access Outlook on a laptop or desktop."
"One of the most valuable features of Endpoint Security would be that all the data is localized in a data center."
"The agility is impressive, and it's simple to manage."
"It's very easy to use."
"Hexnode UEM has in-depth support of device operating systems, which is one of the most common requirements."
 

Cons

"One area where Microsoft Intune could improve is policy troubleshooting and reporting. Identifying why a device is non-compliant or why a deployment failed can sometimes require longer than expected."
"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"Setting up Intune Autopilot can be a little complicated."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect."
"Requires integrating with ABM before enabling some of the features."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Remote control of this solution needs improvement."
"Doesn't yet support Android devices natively, though that is coming."
"The tool’s battery usage was high."
"Support for inventory management of Apple devices should be added."
"We have not encountered any issues with stability. But we have seen battery life is slightly drained faster."
"I think MDM can be improved and I think perhaps Microsoft Intune has a better MDM."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all."
 

Pricing and Cost Advice

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"It's affordable for the protection it gives. There are no additional costs."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
15%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
Outsourcing Company
13%
Media Company
12%
Computer Software Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Citrix Endpoint Management?
There is always room for improvement in Citrix Endpoint Management; any product requires multiple improvements, and t...
What is your primary use case for Citrix Endpoint Management?
Generally, Citrix Endpoint Management ( /products/citrix-endpoint-management-reviews ) is used to containerize the co...
What is your experience regarding pricing and costs for Citrix Endpoint Management?
The setup cost pricing for Citrix Endpoint Management varies; I can say $3,000 per user license for setup, and deploy...
What is your experience regarding pricing and costs for Hexnode UEM?
Hexnode UEM is not too expensive, but it is also not the cheapest solution. Customers can afford Hexnode UEM, and it ...
What needs improvement with Hexnode UEM?
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does ...
What is your primary use case for Hexnode UEM?
Hexnode UEM's primary use case is the management of mobile devices, which is the main requirement of our customers an...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileManager, Zenprise, XenMobile
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Find out what your peers are saying about Citrix Endpoint Management vs. Hexnode UEM and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.