We performed a comparison between BigFix and Citrix Endpoint Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in Unified Endpoint Management (UEM)."I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The most important thing for me is the autopilot feature."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The most valuable feature is the patching."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Vulnerability scanning and patch automation."
"Servers are patched more consistently than they have been previously."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"The patch management and the BigFix Inventory have been the most valuable features."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The MAM applications of the product are great."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The product is capable of acting in many different ways to help secure architecture."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"We have seen improvements in compliance management on the devices."
"There can be delays in the deployment of new policies."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The product lacks AI, ML, and IIT."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The product is quite buggy and complicated to use."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The tool’s battery usage was high."
"Support for inventory management of Apple devices should be added."
"Requires integrating with ABM before enabling some of the features."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while Citrix Endpoint Management is ranked 6th in Unified Endpoint Management (UEM) with 10 reviews. BigFix is rated 8.6, while Citrix Endpoint Management is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and Ivanti Endpoint Manager.
See our list of best Unified Endpoint Management (UEM) vendors.
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