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CyberArk Identity vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Authentication Systems (10th), Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (6th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
Thales SafeNet Trusted Access
Ranking in Access Management
22nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (21st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (25th)
 

Mindshare comparison

As of October 2025, in the Access Management category, the mindshare of CyberArk Identity is 3.6%, up from 2.3% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.6%
Thales SafeNet Trusted Access1.5%
Other94.9%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
GauravMathur - PeerSpot reviewer
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about CyberArk Identity is the model that is in place."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"It has aided in troubleshooting by allowing logs to be extracted and sent to a correlation engine, such as QRadar, for notifications or alerts."
"The support of CyberArk Identity is really good."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."
"The solution is simple to use."
"The validation and integrity features of the endpoint are great."
"The interface is easy to use."
 

Cons

"The reporting functionality is somewhat complicated."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"The solution could be easier to use and I found it to be very complex involving many steps."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
 

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"There is an initial license and then there is a subscription needed."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"CyberArk Identity is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Government
11%
Performing Arts
10%
Manufacturing Company
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer. For CyberArk Identity, you need knowle...
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Also Known As

Idaptive
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about CyberArk Identity vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.