Cisco Umbrella vs Zscaler SASE comparison

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Executive Summary

We performed a comparison between Cisco Umbrella and Zscaler SASE based on real PeerSpot user reviews.

Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Umbrella vs. Zscaler SASE Report (Updated: January 2023).
687,947 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can manage and create policies based on a group of users. It can permit some URLs and block others.""There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing.""It is user-friendly. It is easy to manage the solution.""The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon.""The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files.""It enables us to go granular in the customization of blocking some categories on the DNS.""One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees.""Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."

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"Users get direct secure access to applications over the internet.""Yes, it is very stable. I have never seen it go down, not once.""SASE's most valuable features are proxy and content filtering."

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Cons
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler.""The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it.""We would like them to add more features to Cisco Umbrella.""It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications.""There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad.""It would be good to have more extensions to third-party products and a client for other device types.""The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence.""Its price could be better."

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"Conflicts arise if you do not have the same management teams on the product.""The DX layer could be better if it had improved visibility.""An area for improvement would be the ease of configuration."

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Pricing and Cost Advice
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • "In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
  • "The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
  • "We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
  • "There are no hidden costs with Umbrella. Everything is included in the package."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
  • More Zscaler SASE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far.
    Top Answer:The most valuable features of this solution are the CASB solutions, which is protecting their Office 365.
    Top Answer:It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features… more »
    Top Answer:The interface needs a bit of work. It could be a little more streamlined and more intuitive.
    Ranking
    Views
    45,477
    Comparisons
    34,181
    Reviews
    35
    Average Words per Review
    862
    Rating
    8.8
    Views
    8,494
    Comparisons
    6,598
    Reviews
    3
    Average Words per Review
    305
    Rating
    8.7
    Comparisons
    Also Known As
    OpenDNS
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    For the last 30 years, networks have been connecting users to applications in the data center, which was surrounded by a secure perimeter to keep apps and data safe from the outside. But with applications moving to the cloud, IoT becoming more common, and users connecting from everywhere, network security is no longer able to solve the fundamental challenge of security and is instead adding significant complexity and cost.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Zscaler SASE
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Siemens, AutoNation, GE, NOV
    Top Industries
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider10%
    Educational Organization8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider9%
    Financial Services Firm9%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm8%
    Comms Service Provider7%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise24%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Cisco Umbrella vs. Zscaler SASE
    January 2023
    Find out what your peers are saying about Cisco Umbrella vs. Zscaler SASE and other solutions. Updated: January 2023.
    687,947 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Access Service Edge (SASE) with 39 reviews while Zscaler SASE is ranked 10th in Secure Access Service Edge (SASE) with 3 reviews. Cisco Umbrella is rated 8.8, while Zscaler SASE is rated 8.6. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Zscaler SASE writes "Great cloud based solution, one click deployment, with stable environment". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Fortinet FortiGate SWG and Quad9, whereas Zscaler SASE is most compared with Prisma Access by Palo Alto Networks, Cato Networks, Netskope CASB, VMware SD-WAN and Cloudflare Access. See our Cisco Umbrella vs. Zscaler SASE report.

    See our list of best Secure Access Service Edge (SASE) vendors.

    We monitor all Secure Access Service Edge (SASE) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.