We performed a comparison between Cisco Umbrella and Zscaler SASE based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can manage and create policies based on a group of users. It can permit some URLs and block others."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"It is user-friendly. It is easy to manage the solution."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"Users get direct secure access to applications over the internet."
"Yes, it is very stable. I have never seen it go down, not once."
"SASE's most valuable features are proxy and content filtering."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"We would like them to add more features to Cisco Umbrella."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"It would be good to have more extensions to third-party products and a client for other device types."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"Its price could be better."
"Conflicts arise if you do not have the same management teams on the product."
"The DX layer could be better if it had improved visibility."
"An area for improvement would be the ease of configuration."
Cisco Umbrella is ranked 1st in Secure Access Service Edge (SASE) with 39 reviews while Zscaler SASE is ranked 10th in Secure Access Service Edge (SASE) with 3 reviews. Cisco Umbrella is rated 8.8, while Zscaler SASE is rated 8.6. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Zscaler SASE writes "Great cloud based solution, one click deployment, with stable environment". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Fortinet FortiGate SWG and Quad9, whereas Zscaler SASE is most compared with Prisma Access by Palo Alto Networks, Cato Networks, Netskope CASB, VMware SD-WAN and Cloudflare Access. See our Cisco Umbrella vs. Zscaler SASE report.
See our list of best Secure Access Service Edge (SASE) vendors.
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