Cisco Umbrella vs Zscaler Zero Trust Exchange Platform comparison

Cisco Umbrella vs. Zscaler Zero Trust Exchange Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Cisco Umbrella is 9.9%, down from 14.2% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.0%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	9.9%
iboss	2.5%
Zscaler Zero Trust Exchange Platform	9.0%
Other	78.6%

Cloud Access Security Brokers (CASB)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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Zaheer_Khan

Cybersecurity Senior Program Manager at Dayforce

Secure access has improved remote work and has reduced vulnerabilities across our workforce

Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Technical support is pretty sharp and very responsive."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Its initial setup was straightforward."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

More iboss pros

"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."

"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."

"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."

"You can manage and create policies based on a group of users. It can permit some URLs and block others."

"The most valuable feature of this solution is its reliability."

"The customer service and technical support of Cisco Umbrella are great."

"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."

"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."

More Cisco Umbrella pros

"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."

"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."

"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."

"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."

"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."

"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."

"The UI is easy to use."

"The in-line DLP feature is one of the most vital features"

More Zscaler Zero Trust Exchange Platform pros

Cons

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Its pricing could be better."

"The reporting feature needs improvement."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

More iboss cons

"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."

"We would like them to add more features to Cisco Umbrella."

"It's somewhat pricey for us, however, it's an awesome solution."

"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."

"It should have more integrations with multiple end user OEMs."

"The pricing could be improved."

"If the security issues are taken care of it would be better."

"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."

More Cisco Umbrella cons

"There could be a feature to view the VPN tunnel activities in terms of configuration."

"In the next release, I would like to see RE2 Regex supported."

"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."

"We'd like to have two-factor authentication that is quite simple."

"There are some performance issues with the solution once the module addition begins"

"The pre-defined dictionaries could be improved."

"The DX layer could be better if it had improved visibility."

"I can't speak to any missing features."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."

"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."

"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."

"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."

"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

"There are no hidden costs with Umbrella. Everything is included in the package."

"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."

More Cisco Umbrella pricing and cost advice

"The product is a little more expensive than other tools."

"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."

"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."

"My company is a Zscaler Private Access partner, so the customers pay for the license fees."

"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."

"The pricing is quite high, especially when it comes to the gateway."

"In the long run, cloud services are not inherently costly."

"The cost is expensive. It depends on the number of users."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	12
Large Enterprise	42

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

Prisma Access by Palo Alto Networks vs iboss

Comparisons

Netskope vs iboss

Compared 12% of the time

Compared 10% of the time

FortiSASE vs iboss

Compared 7% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

Cisco Secure Access vs iboss

Compared 3% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 19% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 9% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 6% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 4% of the time

More Cisco Umbrella Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

iboss

Download iboss product report

Cisco Umbrella

Download Cisco Umbrella product report

Zscaler Zero Trust Exchange Platform

January 2026

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

OpenDNS

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Siemens, AutoNation, GE, NOV

Cisco Umbrella vs. Zscaler Zero Trust Exchange Platform