Cisco UCS Manager and OpsRamp compete in the IT infrastructure management category. OpsRamp might have the upper hand due to its strong focus on AI-driven insights and multi-platform monitoring capabilities.
Features: Cisco UCS Manager integrates storage, networking, and compute, offering seamless operations with a single solution. It is recognized for its management capabilities, user-friendly configuration, and comprehensive dashboard and reporting functions. OpsRamp provides AI-driven insights, excels in multi-platform monitoring with sophisticated alerting, and predictive capabilities in hybrid environments, with valuable integration with external services.
Room for Improvement: Cisco UCS Manager's areas for improvement include hardware compatibility, complex firmware upgrades, and configuration ease of use. Users also desire better integration flexibility and less downtime during upgrades. OpsRamp users point out needs for more mature ITSM capabilities, enhancements in the self-service portal for cloud deployment, reduction in false alerts, and better automation and dashboard customization.
Ease of Deployment and Customer Service: Cisco UCS Manager is primarily deployed on-premises, supported by highly responsive technical support but lacks localized assistance and advanced training accessibility. OpsRamp thrives in public cloud environments with straightforward setup, receiving positive feedback for technical support despite occasional challenges in resolution and regional consistency.
Pricing and ROI: Cisco UCS Manager is seen as stable but requires a high initial investment, with users recognizing ROI in terms of reliability and maintenance reduction. OpsRamp is more cost-effective with economical licensing options, offering significant ROI in hybrid infrastructure management, particularly when bundled resources meet organization needs.
There's no need for an extra management device or virtual machine, as everything runs within the fabric interconnect.
Cisco UCS Manager provides cost savings by reducing the time support staff spend on long deployments.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
For a severity one case, a call ensures immediate assistance and resolution of the matter.
With Intersight, service requests are automatically generated, enhancing the user experience and providing timely resolutions.
Regarding Cisco tech, they are pretty good.
Having a dedicated firefighter team for each MSP would be beneficial.
Adding new chassis and extra blades is streamlined.
I would rate the scalability at nine out of ten, probably.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
We would benefit from advancements in AI that offer firmware recommendations automatically, reducing the need for human intervention and vendor communication.
When changes are pushed, it can take their phone line off the system for twenty minutes to half an hour.
While it has been improved from using Java to HTML, simplifying the tabs would enhance user experience.
Technical support should be improved.
Recently, we acquired an excellent bundle with significant discounts, with offers like buying three servers and getting one free, along with UCSC and fabric included for free.
As long as they can afford it, there is a setup cost involved.
it does not strike me as expensive, and the licensing model is clear enough.
It supports ease of deployment, allowing for quick mass deployments in the data center, saving time and resources by doing so from a remote location.
Whenever there's a failure of any component, it's very easy to swap because you just disassociate that profile, remove the faulty blade, connect the new blade, and associate that profile, maintaining the same MAC address and worldwide port name.
One of the valuable features is the user interface base, specifically the C user interface.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
| Product | Market Share (%) |
|---|---|
| OpsRamp | 2.7% |
| Cisco UCS Manager | 1.2% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features. Some of the most useful ones include:
OpsRamp Benefits
There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:
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