We performed a comparison between Cisco Secure Endpoint and SECDO Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in EDR (Endpoint Detection and Response)."The product's initial setup phase is very easy."
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product detects and blocks threats and is more proactive than firewalls."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The ease of deployment is a valuable feature."
"It basically automates the entire alert investigation process."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution is not stable."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We find the solution to be a bit expensive."
"ZTNA can improve latency."
"FortiEDR can be improved by providing more detailed reporting."
"It is not very stable because we have new versions four times a year, which fixes bugs. We had some problems with some deployments."
"The product does not provide options like tunnel creation or virtual appliances."
"The integration of the Cisco products for security could be better in the sense that not everything is integrated, and they aren't working together. In addition, not all products are multi-tenant, so you can't separate different customer environments from each other, which makes it a little bit hard for a managed service provider to deliver services to the customers."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"It's pretty good as it is, but its cost could be improved."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"Maybe the notifications setting could use a simpler setting."
"The price should be reduced in order to be more competitive in the market."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
Earn 20 points
Cisco Secure Endpoint is ranked 9th in EDR (Endpoint Detection and Response) with 43 reviews while SECDO Platform is ranked 66th in EDR (Endpoint Detection and Response). Cisco Secure Endpoint is rated 8.6, while SECDO Platform is rated 9.0. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of SECDO Platform writes "Great documentation, good technical support, and very in-depth". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, VMware Carbon Black Endpoint and Bitdefender GravityZone EDR, whereas SECDO Platform is most compared with Fortinet FortiSOAR, Palo Alto Networks Cortex XSOAR and IBM Resilient.
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