We performed a comparison between Cisco Secure Endpoint and Code42 Incydr based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The setup is pretty simple."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It used to take us a month to find out that something is infected, we now know that same day, as soon it is infected."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"The product provides sandboxing options like file reputation and file analysis."
"The most valuable feature is signature-based malware detection."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"It has quite a bit of flexibility in configuring backup sets."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"Low system overhead, setting retention policies, ease of use"
"Works in the background and users are able to perform restores."
"It required very little ongoing maintenance once setup."
"Risk factors can be adjusted for all intricate details."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR can be improved by providing more detailed reporting."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Detections could be improved."
"Cannot be used on mobile devices with a secure connection."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"I would like more seamless integration."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"I would like to see integration with Cisco Analytics."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"Reporting could use an overhaul. It is very limited."
"I think one we can improve is the compression."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"Java, please get rid of Java."
"There doesn't seem to be any feature that is lacking."
Cisco Secure Endpoint is ranked 9th in Endpoint Detection and Response (EDR) with 43 reviews while Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews. Cisco Secure Endpoint is rated 8.6, while Code42 Incydr is rated 9.0. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365. See our Cisco Secure Endpoint vs. Code42 Incydr report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.