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Cisco Secure Access vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Cisco Secure Access improves security and reduces costs, though further integration is needed for optimal efficiency and financial analysis.
Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
From my point of view, the biggest return on investment when using Cisco Secure Access is the security it provides, and I believe the best word to describe it is best security, ensuring our protection.
There was a significant cost reduction.
 

Customer Service

Sentiment score
6.5
Cisco Secure Access customer service is generally effective, with quick support, though accessing expert resources can be challenging.
Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
This stems from their original business in networking, integrating router and switch operations, as well as security devices.
Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
Our engineers are very satisfied with the features, technical assistance, and documentation provided by Cisco.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
 

Scalability Issues

Sentiment score
6.7
Cisco Secure Access is praised for its scalability, adaptability, and seamless integration, meeting diverse organizational needs with minimal negative feedback.
Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
I would rate scalability at eight to nine out of ten.
Cisco Secure Access scales with the growing needs of our company.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
7.3
Cisco Secure Access is rated highly for stability, with few experiencing minor issues that are quickly resolved.
Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
I rate the stability of Cisco Secure Access as ten out of ten.
The solution is stable enough, and I did not experience any latency or performance issues.
I have not experienced any downtime, crashes, or performance issues.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
 

Room For Improvement

Cisco Secure Access needs enhanced security, global coverage, integration, better pricing, simplified support, and improved CASB functionality for user satisfaction.
Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
Modernization is needed, specifically in the enhancement of security features and functionality.
Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
Prices are high when compared to competitors, which makes it challenging to position the product with customers.
There should be a profile where I can see what files Sophos is scanning.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
 

Setup Cost

Cisco Secure Access's high cost and complex pricing challenge competitiveness, particularly for smaller markets like Asia and Brazil.
Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
Renewal prices have been surprisingly high.
Cisco is known for being a premium product, and its pricing reflects this.
The main issue with pricing is that it is higher compared to other competitors.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Valuable Features

Cisco Secure Access provides robust, user-friendly security with DNS protection, ZTNA, seamless connectivity, and advanced threat protection for organizations.
Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
The most valuable feature of Cisco Secure Access is the level of security it provides.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
9th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Secure Web Gateways (SWG) (9th), Firewalls (17th), Cloud Access Security Brokers (CASB) (8th), Secure Access Service Edge (SASE) (9th), Domain Name System (DNS) Security (4th)
Intercept X Endpoint
Ranking in ZTNA
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Detection and Response (EDR) (15th), Managed Detection and Response (MDR) (6th), Extended Detection and Response (XDR) (12th), Ransomware Protection (4th)
 

Mindshare comparison

As of November 2025, in the ZTNA category, the mindshare of Cisco Secure Access is 1.3%, up from 0.1% compared to the previous year. The mindshare of Intercept X Endpoint is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Market Share Distribution
ProductMarket Share (%)
Cisco Secure Access1.3%
Intercept X Endpoint1.0%
Other97.7%
ZTNA
 

Featured Reviews

Vasil Blagov - PeerSpot reviewer
Easy management and security ensure reliable 24/7 connectivity
Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
8%
Construction Company
7%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Price-wise, we get a significant discount with Cisco. I actually prefer Juniper products. From a professional perspective, I prefer Palo Alto and Juniper probably more than I do anybody else. But I...
What is your primary use case for Cisco Secure Access?
I support the US government. From a customer perspective, the use cases tend to be where we are guarding edge devices that we don't have necessarily 100% positive command and control. The devices h...
What advice do you have for others considering Cisco Secure Access?
Because we operate with what could only be called a skeleton crew, a monitoring solution to the extent possible is dependent heavily on logging, which these applications allow. We do a heavy amount...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

No data available
Sophos Intercept X
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Flexible Systems
Find out what your peers are saying about Cisco Secure Access vs. Intercept X Endpoint and other solutions. Updated: September 2025.
872,922 professionals have used our research since 2012.