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Cisco Intersight vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Cloud Management (15th)
ITRS Geneos
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (64th)
 

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 2.1% compared to the previous year. The mindshare of ITRS Geneos is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.5%
ITRS Geneos0.9%
Other97.6%
IT Infrastructure Monitoring
 

Featured Reviews

HH
Systems Engineer at First Rand Bank Ltd.
Automation and seamless incident handling transform operational efficiency
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.
reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Intersight is a very effective tool for data center infrastructure management."
"Overall, I rate Cisco Intersight a ten out of ten."
"I rate it a ten out of ten. I don't have any issues with it."
"Intersight is the best solution with the data center, and I like it because of the integration with HashiCorp, Kubernetes, and each cloud, as well as the orchestration of the data center system and integration with Pure Storage, Veeam, HashiCorp, and Umbrella."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"It allowed us to deal with incidents in real time, reducing the impact on the business by allowing them to keep trading, therefore not losing money."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The clean and colorful UI and easy to use options like snooze and active times."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"For my application, Geneos is detecting and helping us avoid outages at least once a day."
"The great advantage of this tool is real-time monitoring."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
 

Cons

"When new features are added, the service becomes full of bugs."
"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."
"Cisco Intersight is a stable product, but it needs some improvement."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"I would like AI to be more integrated into Cisco Intersight."
"More products should be made compatible with iWORK, including more software and hardware."
"When new features are added, the service becomes full of bugs and does not work."
"Data visualization – real time and historical – is a weakness."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"The interface can sometimes be a little complicated."
 

Pricing and Cost Advice

"It's just the standard licensing cost. There are no additional fees."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"The product is cost-effective."
"You can get a free license for monitoring but need to purchase a license if you need extra control."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"I can say it's not that cheap because the licensing is a little bit costly"
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing and licensing is based on the requirements."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Healthcare Company
7%
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What needs improvement with Cisco Intersight?
The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case. Unfortunately...
What is your primary use case for Cisco Intersight?
We are a cloud provider serving customers with IaaS.
What advice do you have for others considering Cisco Intersight?
I have experience with B-Series, C-Series, and S-Series equipment. I would recommend the S-Series but not the C-Series. I would rate this solution an eight overall.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

Intersight
Geneos
 

Overview

 

Sample Customers

EXMAR, RapidScale
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Cisco Intersight vs. ITRS Geneos and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.