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Cisco Intersight vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Cloud Management (14th)
ITRS Geneos
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), Network Monitoring Software (68th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.6%, down from 2.1% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Cisco Intersight1.6%
ITRS Geneos1.0%
Other97.4%
IT Infrastructure Monitoring
 

Featured Reviews

HH
Systems Engineer at First Rand Bank Ltd.
Automation and seamless incident handling transform operational efficiency
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.
Durai CT - PeerSpot reviewer
Head FM Monitoring at a financial services firm with 10,001+ employees
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features enable you to abstract the server personality away from the hardware, similar to the B-Series."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Provides an overall view using a single portal."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"Cisco Intersight is a very effective tool for data center infrastructure management."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"I rate it a ten out of ten. I don't have any issues with it."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The great advantage of this tool is real-time monitoring."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"Custom script toolkits"
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
 

Cons

"The product could be easy to use."
"The usability must be better."
"The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case."
"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"The solution needs some enhancement in order to build the cluster in two nodes."
"Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs. The high initial cost is a significant concern."
"When new features are added, the service becomes full of bugs."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Mobile phone integration is probably not as rich as it could be."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
 

Pricing and Cost Advice

"You can get a free license for monitoring but need to purchase a license if you need extra control."
"It's just the standard licensing cost. There are no additional fees."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"The product is cost-effective."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Pricing and licensing is based on the requirements."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"You will get the best price if you get a single global deal."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
70%
Computer Software Company
5%
Construction Company
3%
Outsourcing Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What do you like most about Cisco Intersight?
Intersight can validate our environment.
What needs improvement with Cisco Intersight?
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like...
What is your primary use case for Cisco Intersight?
We use Cisco Intersight ( /products/cisco-intersight-reviews ) for operational tasks. We run patches and import firmware updates from the Cisco site. In the event of a component failure, such as a ...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

Intersight
Geneos
 

Overview

 

Sample Customers

EXMAR, RapidScale
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Cisco Intersight vs. ITRS Geneos and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.