We performed a comparison between Cisco Duo and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is reliable and easy to use."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"The most valuable feature of Duo Security is the ability for the user to easily approve access. The application prompts the user, and they can see the location and the IP address. This makes it easy for the user to approve it and go through the process of logging in to the VPN."
"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"It is a good solution for hybrid environments and VPN."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"We almost never have outages nor see slowdowns."
"The single sign-on is the solution's most valuable feature"
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The solution is easy to use for our managers."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"The GUIs are not very clear, especially when integrating with other products from CA."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The technical support could be better."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The support could be faster."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Symantec Siteminder is ranked 15th in Single Sign-On (SSO) with 69 reviews. Cisco Duo is rated 8.8, while Symantec Siteminder is rated 8.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and PingID. See our Cisco Duo vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors.
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