We performed a comparison between Cisco Duo and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"The solution is easy to use."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It is a scalable solution...It is a stable solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"We use the product to run different reports."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"This is a user-friendly solution."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"The new smart license model doesn't always work. It's very complicated."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"They could just continue to add more integrations."
"Certain customers can not use this product because it is cloud-based."
"PingID would benefit from a better user interface for integration."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The solution should allow for better integration with other platforms and the UBT."
"We have encountered instances where it is not easy to do authentication."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The management console needs to be improved. PingID should revise it."
"The product is not customizable."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Cisco Duo is rated 8.8, while PingID is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and CyberArk Identity. See our Cisco Duo vs. PingID report.
See our list of best Authentication Systems vendors.
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