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Cisco Crosswork Network Insights vs Insights Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Average Rating
9.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (58th)
Insights Hub
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
AWS Marketplace (5th)
 

Mindshare comparison

Cisco Crosswork Network Insights and Insights Hub aren’t in the same category and serve different purposes. Cisco Crosswork Network Insights is designed for Network Monitoring Software and holds a mindshare of 0.1%.
Insights Hub, on the other hand, focuses on AWS Marketplace, holds 0.1% mindshare, down 7.0% since last year.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.1%
Zabbix5.0%
SolarWinds NPM3.6%
Other91.3%
Network Monitoring Software
AWS Marketplace Mindshare Distribution
ProductMindshare (%)
Insights Hub0.1%
Stardog Enterprise Knowledge Graph Platform1.0%
CTG Cross-Border VPC Connection (Asia Pacific:HongKong-China:Beijing)0.9%
Other98.0%
AWS Marketplace
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
reviewer2787357 - PeerSpot reviewer
Site Reliability Engineer 2 at a tech vendor with 1,001-5,000 employees
Centralized insights have transformed troubleshooting and now cut incident resolution time dramatically
Regarding improvements to Insights Hub, I have identified several areas. The first improvement would be smarter AI with clear root cause suggestions. Currently, AI detects anomalies but often only says "unusual increase in failures detected" without clearly stating what changed, which deployment caused it, or what likely component is responsible. Improvements could include automatic correlation with recent deployments, suggested probable root causes such as code changes, infrastructure scale events, or database latency, and a confidence score. This would reduce investigation time even more. The second improvement would be better noise reduction in alerts. Sometimes anomaly detection generates too many notifications and minor fluctuations are treated as incidents. Improvements could include smarter alert grouping, better baseline tuning, and business impact aware alerting, where alerts are not triggered if latency increased but there is no user impact. The third improvement is stronger cross-cloud and hybrid visibility. Many organizations use Azure, AWS, and on-premises infrastructure. Insights Hub could improve multi-cloud correlations and unified dashboards across environments. Currently, cross-platform visibility often requires custom integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
 

Cons

"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"I have not seen a return on investment yet; we are still working on it."
"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
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Top Industries

By visitors reading reviews
Construction Company
53%
Healthcare Company
11%
Comms Service Provider
8%
Financial Services Firm
5%
Insurance Company
75%
Construction Company
13%
Comms Service Provider
4%
Retailer
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Cisco Crosswork Network Insights?
Cisco Crosswork Network Insights is really good, but we just need to get updates.
What is your primary use case for Cisco Crosswork Network Insights?
My main use case for Cisco Crosswork Network Insights involves Cisco products.A specific example of how I use Cisco Crosswork Network Insights includes Cisco UCS blade servers, Cisco UI, and Cisco ...
What needs improvement with Insights Hub?
Regarding improvements to Insights Hub, I have identified several areas. The first improvement would be smarter AI with clear root cause suggestions. Currently, AI detects anomalies but often only ...
What is your primary use case for Insights Hub?
Insights Hub serves as a centralized monitoring and data-driven decision-making platform. It acts as a single place where data is collected, analyzed, and turned into actionable insights. The prima...
What advice do you have for others considering Insights Hub?
I am giving Insights Hub a rating of eight out of ten. The reason I have given eight is because of all the features it has and the excellent observability capabilities it provides, such as end-to-e...
 

Overview

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: March 2026.
885,837 professionals have used our research since 2012.