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Cisco Cloud Services Router vs ExtremeRouting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Cloud Services Router
Ranking in Routers
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ExtremeRouting
Ranking in Routers
9th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Routers category, the mindshare of Cisco Cloud Services Router is 4.8%, up from 3.3% compared to the previous year. The mindshare of ExtremeRouting is 4.1%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Routers Mindshare Distribution
ProductMindshare (%)
Cisco Cloud Services Router4.8%
ExtremeRouting4.1%
Other91.1%
Routers
 

Featured Reviews

VENKATESHREDDY - PeerSpot reviewer
Associate IT Director at Diligent Global
Manageable, provides excellent support, and easily integrates with other products
One central area for improvement in Cisco is its product line offering. Cisco has ISE and other products, such as DNS Center and other components. Instead of small to medium-sized customers purchasing devices and maintaining the devices, it would be great if customers could have subscriptions. A CAPEX/OPEX model instead of that Cisco code, where the pricing model is subscription-based, would give much better flexibility for the customers. The pricing and model for Cisco Cloud Services Router and other Cisco products could be improved. One good example of what I want to be added to the Cisco Cloud Services Router in its next version is for it to be more of a plug-and-play product. For example, Juniper has developed QR codes, so if you need to plug in a device, you scan from your phone and connect to the internet. That's it. You can provision the device remotely through the cloud orchestrator, so I want to see a similar function or feature in Cisco Cloud Services Router.
Imran Taiyeb Ali - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 201-500 employees
A scalable tool that needs to improve its support, software resiliency, and software stability
The support team is not technically that strong. The previous company that owned the product, Nortel, went bankrupt, after which the transition phase of the product didn't go smoothly. Avaya did not do well with the product's design and engineering after taking the product over from Nortel, after which Avaya decided to outsource the tool to my company, meaning we have worked as a vendor with third-party access to the tool in the name of Avaya. The support was very bad initially, but my company could fix the problems of the customers on time since we had better communication skills than technical-solving skills due to our limitations related to the area of device engineering. When it comes to a feature of the product, my company could enable it for the customers or users of the product. If, by any chance, my company found a bug in the tool, then it was a hectic task for our support team to deal with it since it took months to fix it. Currently, Extreme Networks takes care of the support part, and it might have improved. I rate the technical support a four out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is that it is designed for mobile vehicle communication in harsh conditions."
"The most valuable features of the Cisco Cloud Services Router are the integration with Amazon and Oracle cloud."
"As an end user, I would recommend Cisco because it is stable, has good performance, resiliency, high availability, quick setup, a friendly environment, and friendly interfaces that are easy to deploy and manage."
"Cisco's technical support is pretty good - they have a professional support center to handle any problems and will send out an expert to help you resolve any issues."
"It allowed us to create a more secure VPN than we would have been able to do without it."
"The routing service for NPLS called Layer 3-IP is fantastic."
"When the customer buys Cisco, they receive security and the capabilities to do many thing with networking, like routing and installation of networks."
"It connects all the accounts with the weaknesses, and this is what we were looking for, and it also connects with the on-premise side."
"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"Overall, ExtremeRouting requires less technical depth in order to implement the infrastructure than Cisco, for example."
"Technical support is very good, especially when you compare it to other vendors we have here."
"The routing protocol is the solution's most valuable aspect."
"Looking at the robustness, I do not know whether it would be carrier grade – let's say for hundreds of thousands of users – but it certainly doesn't balk at 10,000 users or less."
"Provides a good redundancy technique."
"We evaluated Cisco routers as well, but we chose ExtremeRouting because it was more user-friendly, budget-friendly, cheap compared to Cisco, and has an easy configuration process."
"It is very easy to set up."
 

Cons

"A CAPEX/OPEX model, where the pricing model is subscription-based, would give much better flexibility for the customers. The pricing and model for Cisco Cloud Services Router and other Cisco products could be improved."
"I would like the ability to moderate between devices on-premise to off-premise. This would be a vast improvement."
"Over the past couple of years, I've noticed that the Cisco CLIs and web-based interfaces have changed. As such, there is a bit of a learning curve for people."
"There should be a system in place to help existing users make an easier transition to the newer interfaces."
"This solution is kind of expensive."
"It could grow or adapt to changes in the cloud. For example, cloud does not support autoscaling. When people want to grow, they have to do manual activities."
"The configuration is difficult."
"They have an online registration that happens after they pick up block months. If they could decrease to yearly or something, sometimes the device is not cell phone accessible. That becomes an issue or challenge for us. If that can be improved, that would be really great."
"The solution is far too unstable. It's completely unreliable."
"The support, software resiliency, and software stability are areas of concern where improvements are required."
"Some of the latest protocols are unavailable."
"We are concerned with how the solution will evolve to the next generation of Contact Center. It's not evolving as quickly as we would like it to."
"We have not had a very good experience with customer service and support."
"It's not evolving as quickly as we would like it to."
"One area for improvement with Extreme Routing is the need for more accessible and comprehensive training."
"My advice for those looking into ExtremeRouting is: right now all switch manufacturers are backed up for months. If you're looking to implement quickly, I would say shop around a bit because it might be difficult."
 

Pricing and Cost Advice

"The pricing is fine, though it might have been cheaper going through a partner or doing a direct buy."
"You do need to pay a licensing fee to use the solution. You can do a yearly or three-year subscription. The product itself is quite expensive. It would be ideal if they offered the product at a cheaper price."
"The pricing is good for what it offers."
"Cisco Cloud Services Router is an expensive product. My company pays for the product yearly, and the price reaches roughly $800,000. Though Cisco Cloud Services Router is expensive and its competitors offer better pricing, when it comes to support, it's unbeatable."
"Purchasing it through the AWS Marketplace was very simple. We went through the AWS Marketplace because it was the easiest way to get the product up and running very quickly."
"The product is too expensive on the AWS Marketplace."
"The should make the Dynamic Multipoint VPN solution more affordable."
"Purchasing through the AWS Marketplace was easy. It was almost a one-click process to purchase CSR."
"We have no issues with the price."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
11%
Performing Arts
9%
Outsourcing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise10
No data available
 

Also Known As

Cisco CSR, Cisco Cloud Services Router 1000v, Cisco CSR 1000v
Avaya Enterprise Routers
 

Overview

 

Sample Customers

Under Armour, HealthSparq, Adobe
Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, University of San Carlos, Holland Hall School, South Euclid Lyndhurst Schools, Prairie View Networking Academy, City of Troy, Ryerson University, Linamar, City of Redondo Beach, York Region District School Board
Find out what your peers are saying about Cisco Cloud Services Router vs. ExtremeRouting and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.