We performed a comparison between Checkmk and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"We can monitor multiple sites using the product."
"I really like the auto-discovery feature."
"The initial setup of Checkmk was easy...It is a very stable solution."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"ServiceNow Discovery works better than other products I've used."
"It's a single system of record and it captures the relationships."
"It is a stable solution...The initial setup of the product is straightforward."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"This solution provides excellent insights."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"It has been stable since deployment."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"The initial setup is a bit complex."
"In Checkmk, the documentation can probably be improved a bit more."
"ServiceNow Discovery could improve the interface. The navigation bar could improve. It would be helpful to have a landing page to go to find all the elements in one place."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"It is one of the most costly applications in terms of subscription costs."
"What needs improvement in ServiceNow Discovery is the reporting UI because I didn't find it as friendly compared to other tools. Other tools have better reporting UI than what's currently in ServiceNow Discovery. What I'd like to see in the next release of ServiceNow Discovery is more user-friendly out-of-the-box reporting that would be helpful for non-technical users. Some users such as managers would want to just do a few clicks to access the reports and shouldn't be required to do search queries, but right now, reporting in the tool isn't very user-friendly."
"It creates quite a bit of duplication, so that needs to be fixed."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"The solution is too high priced."
Checkmk is ranked 7th in Server Monitoring with 6 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews. Checkmk is rated 8.6, while ServiceNow Discovery is rated 8.0. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Checkmk is most compared with Zabbix, Icinga, Netdata, Centreon and Observium, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and ScienceLogic. See our Checkmk vs. ServiceNow Discovery report.
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