ServiceNow Discovery and Checkmk are robust IT operations management tools. ServiceNow Discovery offers extensive automation and integration features, while Checkmk shines in flexibility and customization options, making it superior in certain use cases.
Features: ServiceNow Discovery is known for its automated asset discovery, service mapping, and integration capabilities. Checkmk is recognized for its flexibility, customizable alerting, and detailed monitoring insights.
Room for Improvement: ServiceNow Discovery needs improvement in its initial setup complexity and reporting tools. Checkmk could benefit from enhancements in dashboard customization and scalability.
Ease of Deployment and Customer Service: ServiceNow Discovery requires a more involved setup and professional services, but its customer support is highly rated. Checkmk has an easier deployment process, though it offers limited support options.
Pricing and ROI: ServiceNow Discovery is high-cost but offers extensive features and support, leading to positive ROI. Checkmk has lower setup costs and quicker ROI due to its efficient monitoring capabilities.
| Product | Market Share (%) |
|---|---|
| ServiceNow Discovery | 3.3% |
| Checkmk | 8.1% |
| Other | 88.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 23 |
Checkmk provides a comprehensive monitoring solution designed to streamline IT infrastructure management with features like auto-discovery, custom checks, and effective alerting.
Checkmk serves as a powerful tool for organizations managing large networks of servers, databases, and network appliances across multiple locations. It simplifies monitoring tasks with features like auto-discovery, custom scripting, and Slack integration. Users benefit from its resource monitoring capabilities and scalability, although there are areas for improvement, such as alert acknowledgment and greater usability. It supports both Linux and Windows environments, enabling effective oversight of IT infrastructure. The growing body of documentation enhances its adaptability in complex settings.
What are the key features of Checkmk?Industries deploying Checkmk frequently utilize it for monitoring IT infrastructure, including servers and network appliances, to manage proactive issue identification and compliance. Companies employ it in the proof of concept phase or for ongoing monitoring, covering hosts, services, and custom application metrics.
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
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