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Check Point Email Security (formerly Harmony Email & Collaboration) vs Prisma Cloud by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Check Point Email Security boosts ROI by reducing phishing incidents, minimizing IT reliance, and enhancing operational efficiency.
Sentiment score
6.8
Prisma Cloud boosts productivity and security through automation, reducing vulnerabilities, saving time, and streamlining compliance for organizations.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
Pre Sales Consultant at Redington Group
We have gone from three to four successful phishing attacks every year to a maximum of one.
Network Cyber Security Specialist at a tech services company with 51-200 employees
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Account Manager at iValue Group
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.7
Check Point Email Security offers prompt, knowledgeable support, though some report delays and time-consuming interactions during high-severity issues.
Sentiment score
7.1
Prisma Cloud support quality varies; clients experience quick resolutions or slow responses, with satisfaction depending on region and support level.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
Manager, Information Technology at a hospitality company with 201-500 employees
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Pre Sales Consultant at Redington Group
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sr. Technical Specialist at Softcell Technologies Limited
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
I would give them 10 out of 10.
Sector Manager at a comms service provider with 51-200 employees
 

Scalability Issues

Sentiment score
7.5
Check Point Email Security offers seamless scalability for organizations, effortlessly integrating with systems and accommodating growth needs.
Sentiment score
7.5
Prisma Cloud offers scalable, flexible multi-cloud support, efficiently accommodating large enterprises with performance, albeit needing credit purchases for optimal use.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Cyber security manager at a government with 1,001-5,000 employees
If I want to scale this product to 2,000 users or 5,000 users, it can scale within no time, so that is not an issue.
Cybersecurity And Information Governance Head at Aeren
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Technical Specialist at Softcell Technologies Limited
There aren't any limits to Prisma Cloud's scalability.
Senior Security Consultant at helpag
Scalability within the credit limit is good. It is 100%.
Cloud security architect at a tech vendor with 10,001+ employees
I would rate it a ten out of ten for scalability.
Cloud Security Support at a tech vendor with 501-1,000 employees
 

Stability Issues

Sentiment score
8.1
Check Point Email Security is highly stable, reliable, and effectively manages email threats with minimal downtime and quick issue resolution.
Sentiment score
7.9
Prisma Cloud by Palo Alto Networks is highly reliable and trustworthy, with minimal downtime and effective maintenance communication.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Ingeniero en seguridad informática at Elcatex
Over these eighteen months I have been working with the product, it has been very stable, and I would recommend it to most of my peers who have issues related to the email security piece.
Associate Vice President at Novac Technology Solutions
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
The cloud environment is dynamic, so the tool must be dynamic.
Cloud Security Delivery Associate Manager at Accenture
We had to build the system twice because of environmental issues.
Security Delivery Manager at Accenture
 

Room For Improvement

Check Point Email Security needs better dashboard, deployment, integration, support, reporting, documentation, and more competitive pricing and customization.
Prisma Cloud needs user interface, integration, automation, cost, and support improvements, with better multi-cloud support and visibility.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Technical Specialist at Softcell Technologies Limited
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Pre Sales Consultant at Redington Group
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Manager, Information Technology at a hospitality company with 201-500 employees
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
 

Setup Cost

Check Point Email Security offers robust features and flexible licensing, making it attractive and valuable despite higher pricing.
Enterprise buyers find Prisma Cloud expensive but valuable, with flexible pricing benefiting multi-cloud enterprises despite additional costs.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Technical Specialist at Softcell Technologies Limited
I consider the pricing to be a bit expensive, similar to other solutions.
Technical Director at Geekz Information Technology
The pricing is lower compared to what I used before.
Cyber security manager at a government with 1,001-5,000 employees
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
The pricing is on par with the competitors.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Valuable Features

Check Point Email Security offers AI threat intelligence, phishing protection, seamless integration, and enhanced data protection for less manual effort.
Prisma Cloud enhances cloud security with real-time monitoring, automation, and CSPM for effective DevOps and multi-cloud protection.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Manager, Information Technology at a hospitality company with 201-500 employees
For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.
Cybersecurity & Networking Professional at Quantic Technology
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Head of Operations at DNI
From the compliance and governance perspective, we can create custom policies or custom compliance and governance rules as per various industries or compliance standards, such as HIPAA, PCI DSS, and NIST.
Cloud Security Delivery Associate Manager at Accenture
One solution can cover runtime for EC2 systems, containers, and Fargate.
Security Delivery Manager at Accenture
We can see any IAM-related risks, any discovered vulnerabilities, any incidents, or any network-level issues.
Technical Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

Check Point Email Security ...
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
99
Ranking in other categories
Email Security (3rd), Data Loss Prevention (DLP) (3rd), Cloud Workload Protection Platforms (CWPP) (7th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
Web Application Firewall (WAF) (7th), Container Security (2nd), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Check Point Email Security (formerly Harmony Email & Collaboration) is designed for Email Security and holds a mindshare of 4.2%, down 5.2% compared to last year.
Prisma Cloud by Palo Alto Networks, on the other hand, focuses on Cloud-Native Application Protection Platforms (CNAPP), holds 10.5% mindshare, down 15.5% since last year.
Email Security Mindshare Distribution
ProductMindshare (%)
Check Point Email Security (formerly Harmony Email & Collaboration)4.2%
Proofpoint Email Protection6.3%
Microsoft Defender for Office 3655.7%
Other83.8%
Email Security
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Prisma Cloud by Palo Alto Networks10.5%
Wiz12.4%
Microsoft Defender for Cloud7.2%
Other69.9%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Harish (Kumar) - PeerSpot reviewer
Cybersecurity And Information Governance Head at Aeren
Email security has blocked sophisticated phishing and now protects inboxes with AI detection
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can read email content and Google Drive content. This presents a data privacy challenge, and we had to mitigate it by signing a Data Processing Agreement and other agreements. Because it is not a traditional in-line solution, Check Point Email Security (formerly Harmony Email & Collaboration) connects with Google Workspace using API permission and can access email, attachments, sender, recipient information, links, and all metadata is with Check Point. Data storage and everything else is with Check Point, which is the challenge. This solution has a drawback because of API deployment, while other solutions are traditional secure email gateways that are in-line solutions. In those solutions, we need to change the MX record, but with this solution we do not need to change the MX record, which is a pro of API-based deployment. However, there is also a con in that with API solutions, the email is scanned but after delivery in the mailbox.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Computer Software Company
9%
Construction Company
9%
Financial Services Firm
8%
Financial Services Firm
13%
Computer Software Company
8%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise24
Large Enterprise37
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise21
Large Enterprise58
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
We are not currently using this product. Six months back, we removed that product due to a few issues. The major issue is naturally the budget, as it is expensive. Our organization is expanding and...
What is your primary use case for Check Point Harmony Email & Office?
The major use case for Check Point Email Security (formerly Harmony Email & Collaboration) was Business Email Compromise, CEO fraud, and vendor impersonation. Phishing attacks were also a major...
What needs improvement with Check Point Harmony Email & Office?
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can rea...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We are able to easily see where our container vulnerabilities lie and and where cl...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: July 2026.
909,948 professionals have used our research since 2012.