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Check Point Harmony Email & Collaboration vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Microsoft Defender for Office 365 enhances email protection, reduces costs, and increases productivity, offering invaluable data security.
Sentiment score
8.0
<p>Check Point Harmony Email &amp; Collaboration boosts security and productivity, offering up to 60% ROI by preventing cyber threats.</p>
Sentiment score
7.3
Prisma Cloud improves security, reduces risk, and enhances efficiency with automation, despite cost challenges and complex ROI calculations.
It has also decreased our time to detection and response by about 15 to 20 percent.
Overall, cost of owning and operating our system goes down.
It's hard to quantify the return on investment we've seen from Microsoft Defender for Office 365.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
From a security standpoint, we have significantly enhanced our client's security posture by implementing Prisma Cloud.
The platform is not famous for being cheap. It is quite expensive, but we know that we have the protection, so there is enough value for what we pay for.
 

Customer Service

Sentiment score
5.9
Microsoft Defender for Office 365 offers reliable support, praised for responsiveness, despite some challenges with clarity and third-party resolutions.
Sentiment score
7.2
Check Point Harmony Email's customer service is praised for professionalism but criticized for slow responses and inconsistent support experiences.
Sentiment score
7.1
Prisma Cloud generally receives high praise for its responsive technical support, despite occasional delays and region-specific variability.
Over the past two years, there have been no critical problems.
we opened tickets, and they typically resolve them quickly.
Customer service and support have been fantastic.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Customer support is of high quality.
Whenever I have issues with the solution, I will get an immediate response from the product team and they will try to close the issue as soon as possible.
When you send them a message, you get a response in a minute or two.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
 

Scalability Issues

Sentiment score
8.2
Microsoft Defender for Office 365 scales seamlessly across configurations, supporting thousands of users with effortless integration and optimal performance.
Sentiment score
8.1
<p>Check Point Harmony Email &amp; Collaboration offers seamless, flexible scalability, easily integrating with applications for organizational growth.</p>
Sentiment score
7.8
Prisma Cloud by Palo Alto Networks offers scalable, flexible performance across multi-cloud environments, supporting seamless expansion and integration.
We have never faced scalability problems, and Microsoft manages it effectively.
Microsoft Defender for Office 365 scales transparently for us, as we grew from 1,000 users to 3,000 users, and we didn't notice much difference.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
It's very scalable and very easy to use.
I would rate the scalability of Prisma Cloud as an eight out of ten.
I am highly impressed with the product's scalability.
 

Stability Issues

Sentiment score
7.7
Microsoft Defender for Office 365 is highly reliable, offering stable performance, quick issue resolution, and high user satisfaction ratings.
Sentiment score
8.0
<p>Check Point Harmony Email &amp; Collaboration boasts stability, effective threat blocking, reliable performance, and supportive customer service, ensuring user satisfaction.</p>
Sentiment score
8.0
Prisma Cloud is generally stable with minimal issues, rare downtimes, and is highly rated by users for reliability.
The solution is stable, as we have been using it for the past two years.
I would assess the stability and reliability of Microsoft Defender for Office 365 as very stable, with barely any issues.
Overall, the stability and reliability of Microsoft Defender for Office 365 are good.
I cannot recall any downtime with the solution.
I would rate it a ten out of ten for stability.
Prisma Cloud is stable.
 

Room For Improvement

Microsoft Defender for Office 365 needs enhanced virus protection, compatibility, UI, integration, reporting, and cost transparency to improve user experience.
Check Point Harmony Email struggles with delays, limited platform support, high costs, lacks real-time analytics, and needs better integration.
Prisma Cloud needs better documentation, usability, automation, security features, customizable reports, and faster support for improved efficiency.
The main area for improvement is simplifying the implementation and rollout process.
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
There is a different console for different things; I just want one consolidated console.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
It would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.
It is a SaaS solution, but some of my clients have a local regulatory requirement, and they want to install it locally on their premises.
From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial.
Prisma Cloud is an excellent tool.
 

Setup Cost

Enterprise users find Microsoft Defender for Office 365 pricing complex but valuable due to integration with Office 365 features.
Check Point Harmony offers flexible, user-based pricing ideal for medium to large organizations, with possible discounts for bundled services.
Prisma Cloud's higher pricing is justified by its comprehensive features, but licensing complexity concerns some enterprise buyers.
We've likely saved 30% of costs.
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Microsoft is quite affordable with a lot of features available for any size organization.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is lower compared to what I used before.
Prisma Cloud is remarkably expensive.
The cost was not on the higher side.
That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.
 

Valuable Features

Microsoft Defender for Office 365 offers comprehensive security with real-time updates and automated threat response, enhancing multi-platform enterprise safety.
<p>Check Point Harmony Email &amp; Collaboration provides robust email security with AI-driven threat protection and seamless integration, enhancing productivity.</p>
Prisma Cloud offers multi-cloud security with compliance, automation, CI/CD integration, and quick threat response via a centralized platform.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
The value of the DLP feature is significant to us because we have internal data, sometimes sensitive, and the users may not always be aware of security and privacy, which might lead them to send out information mistakenly to external parties.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
We could spread the Prisma Cloud platform to 16 countries without encountering any kind of problem.
Prisma Cloud provides risk clarity at runtime and across the entire pipeline, like, showing issues as they're discovered during the build phases.
Identifying misconfigurations and vulnerabilities at the first stage itself will help the organization save time and money - which is highly appreciated.
 

Categories and Ranking

Microsoft Defender for Offi...
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Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Email Security (1st), Advanced Threat Protection (ATP) (2nd), Microsoft Security Suite (10th), Secure Email Gateway (SEG) (1st)
Check Point Harmony Email &...
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
67
Ranking in other categories
Email Security (4th), Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (8th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
110
Ranking in other categories
Web Application Firewall (WAF) (6th), Container Security (1st), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

Email Security
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Nasseer Qureshi - PeerSpot reviewer
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Mohammad Qaw - PeerSpot reviewer
It gives you one console to see all of your assets, review their configurations, and build your processes
Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
7%
Healthcare Company
5%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Microsoft is quite affordable with a lot of features available for any size organization.
What needs improvement with Microsoft Defender for Office 365?
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...
What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email &amp; Collaboration has been all ...
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email &amp; Collaboration is to protect email against all zero-day threats, ...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

MS Defender for Office 365
Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: March 2025.
860,632 professionals have used our research since 2012.