Ceridian Dayforce HCM vs UKG comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Ceridian Dayforce HCM and UKG based on real PeerSpot user reviews.

Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Ceridian Dayforce HCM vs. UKG Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden.""The solution's payroll portion is very streamlined.""It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll.""The tool has improved a lot in the area of its mobile application, especially considering its added security features, like single sign-on capabilities.""Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process.""I have not encountered many bugs, and in the rare instances where problems occurred, Ceridian Dayforce HCM promptly fixed them. Stability-wise, I rate the solution a nine out of ten.""The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system.""Ceridian Dayforce HCM is a stable product."

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"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.""UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis.""I like UKG's integration.""I have found the most valuable feature to be business intelligence and Cognos reporting.""The solution's UI is good. Also, it is very easy to use.""It is much easier to use and the customer service is better than our previous solution."

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Cons
"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc.""The solution's initial setup was difficult. Also, the solution's initial deployment took around six months.""Dayforce has its gaps like every HR system, but nothing comes to mind at the moment.""It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done.""Management and reporting of the GL costing could be improved.""One area to be improved is the solution's reporting function, which can be cumbersome.""Many things are presented as though they will be included with the system but then require costly upgrades.""The solution has a lot of glitches."

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"UKG could be a little more flexible in some areas.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.""One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it.""The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.""The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.""I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."

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Pricing and Cost Advice
  • "Negotiate for everything you want."
  • "Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
  • "We found the setup costs and pricing to be very reasonable."
  • "The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
  • "We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
  • "I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
  • "In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
  • "Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
  • More Ceridian Dayforce HCM Pricing and Cost Advice →

  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • "While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
  • More UKG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's payroll portion is very streamlined.
    Top Answer:The solution's dashboards and geofencing could be improved. Typically, a lot of systems have a special reason code for every field. In Ceridian Dayforce HCM, the reason code is the same section that… more »
    Top Answer:I use the solution in my company for most of the work except for performance reviews and talent acquisition. My company uses the tool for its benefits, like HCM, payroll management, and time off… more »
    Top Answer:UKG could be a little more flexible in some areas.
    Top Answer:We use UKG for payroll and other core HR functions.
    Ranking
    7th
    out of 68 in Cloud HCM
    Views
    2,154
    Comparisons
    1,342
    Reviews
    8
    Average Words per Review
    650
    Rating
    8.5
    5th
    out of 68 in Cloud HCM
    Views
    9,365
    Comparisons
    2,838
    Reviews
    4
    Average Words per Review
    513
    Rating
    8.5
    Comparisons
    Also Known As
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    Ceridian Dayforce HCM is a global, cloud-based human capital management (HCM) software platform for managing the complete employee lifecycle. This solution was designed to improve the employee experience by bringing together data from across the employment cycle to help managers make better decisions at all levels.

    Ceridian Dayforce HCM is an HR, payroll, benefits, workforce management, and talent management platform. The scalable software uses a single, flexible rules engine, as well as real-time updates and calculations, to help you meet complicated regulatory requirements.

    Dayforce reduces the burden of disconnected applications by delivering a single application for all of your human capital management needs. All transactions made anywhere within the application flow seamlessly across all functional areas in real time, eliminating the need for repeated data entry, manual workarounds, and batch operations. This is thanks to a single employee record and a single rule engine. Organizations can achieve shorter training time, faster user adoption, and a faster return on investment.

    With Ceridian Dayforce HCM, users can view all HR data in real time in one place.

    Here are some key tasks companies can do with the solution:

    • Hire the right people
    • Design work/life balance plans
    • Manage employee development
    • Handle payments
    • Administer benefits
    • Track compliance throughout the employee lifecycle

    Ceridian Dayforce HCM Features

    Ceridian Dayforce HCM has many valuable key features. Some of the most useful ones include:

    • Continuous payroll for staff: Dayforce HCM aids in paying staff accurately and on schedule. Give your payroll staff the ability to access and audit data at any time during the pay cycle.
    • Personnel management: Empower and engage your frontline employees while keeping labor expenses and compliance under control. Make proactive, data-driven decisions that can help you run your business more efficiently.
    • Optimized staff benefits: Assist employees in selecting the best benefit plans while streamlining administrative tasks. With the help of analytics, you can maximize the value of your benefits investments and gain a better understanding of your costs.
    • Streamlined human resources: With a single consolidated, real-time solution, you can eliminate HR information silos. Improve HR productivity by streamlining administrative tasks and gaining access to key HR analytics.

    Ceridian Dayforce HCM Benefits

    There are many benefits to implementing Ceridian Dayforce HCM. Some of the biggest advantages the solution offers include:

    • Dayforce HCM aids in planning, hiring, retaining, and building your team, whether they be full-time employees or hourly workers. Insights based on data can help you see around corners and predict the future.
    • Dayforce HCM helps you keep track of compliance everywhere in order to reduce risk. Simplify compliance in a global workplace. Keep up with complicated payroll and tax requirements from different regions and countries, as well as internal policies and processes. Dayforce can help you reduce the risk – and the cost – of noncompliance.
    • Dayforce HCM empowers your workforce by improving your employee experience with always-on technologies like Dayforce Wallet. Transform pay, enable self-service, and assist your employees in developing future skills, no matter where they are or what device they are using.

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Sample Customers
    ACCO Brands
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Top Industries
    REVIEWERS
    Real Estate/Law Firm22%
    Manufacturing Company11%
    Financial Services Firm11%
    Transportation Company11%
    VISITORS READING REVIEWS
    Educational Organization53%
    Computer Software Company8%
    Manufacturing Company6%
    Healthcare Company3%
    REVIEWERS
    Healthcare Company13%
    Financial Services Firm13%
    Manufacturing Company11%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization86%
    Computer Software Company2%
    Healthcare Company1%
    Financial Services Firm1%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise40%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise61%
    Large Enterprise27%
    REVIEWERS
    Small Business34%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    Buyer's Guide
    Ceridian Dayforce HCM vs. UKG
    March 2024
    Find out what your peers are saying about Ceridian Dayforce HCM vs. UKG and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Ceridian Dayforce HCM is ranked 7th in Cloud HCM with 14 reviews while UKG is ranked 5th in Cloud HCM with 117 reviews. Ceridian Dayforce HCM is rated 8.6, while UKG is rated 7.8. The top reviewer of Ceridian Dayforce HCM writes "Greatly improved our efficiency with its integrated time and attendance module". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Ceridian Dayforce HCM is most compared with Workday, SAP SuccessFactors, Oracle HCM Cloud, Alight and Netsuite SuitePeople, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Saviom Resource Management. See our Ceridian Dayforce HCM vs. UKG report.

    See our list of best Cloud HCM vendors.

    We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.