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Catchpoint vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
59th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Digital Experience Monitoring (DEM) (9th)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
IT Infrastructure Monitoring (5th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, down from 0.4% compared to the previous year. The mindshare of SolarWinds NPM is 4.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint provides a great amount of information."
"During business hours, it has worked absolutely fine without any issues."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"Provides a good level of tools and covers essential components."
"What I've found most valuable about the solution is that it's scalable."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"We don't have any issues with the stability of SolarWinds NPM."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The solution is very user-friendly."
 

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"The old user version was better, it was more user-friendly."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"This solution would benefit from expanding on the capabilities within the API."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
"I would like to have a Syslog server module for this product. That would make the solution better."
"Application Performance Monitoring should be included in this solution."
"The price could be better."
 

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing varies based on services and licensing models."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"I’d suggest that people be aware that licensing has tiers."
"Some solutions are open source and free."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"The price points are more than competitive when compared to other vendors."
"SolarWinds is expensive. That's why it's primarily banks using the solution. Small businesses can't afford it. Due to its pricing, most smaller enterprises like manufacturing companies are not interested. For example, we have a client who is also interested in traffic monitoring, but they are not purchasing SolarWinds because of the cost."
"When I compare the cost of CA Spectrum to that of SolarWinds NPM, the cost of CA Spectrum is way too high, and the cost of SolarWinds NPM is pretty low."
"It is relatively inexpensive compared to other products in the same category."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
14%
Computer Software Company
7%
Retailer
6%
Educational Organization
54%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Catchpoint vs. SolarWinds NPM and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.