Catchpoint vs Kentik comparison

Catchpoint and Kentik are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while Kentik is ranked #34 with an average rating of 9.0. Catchpoint holds a 0.5% mindshare in NMS, compared to Kentik’s 0.9% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Kentik users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,568 Views
612 Comparison Views

100% willing to recommend

Kentik

Read 16 Kentik reviews

1,587 Views
1,174 Comparison Views

100% willing to recommend

Catchpoint

Kentik

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Kentik compete in the network performance monitoring category. Catchpoint has the upper hand in comprehensive performance metrics, while Kentik leads in advanced traffic analysis and visibility.

Features: Catchpoint offers synthetic monitoring capabilities, extensive dashboard customization, and performance testing insights. Kentik provides real-time network traffic analysis, exceptional multi-cloud visibility, and quick anomaly detection.

Room for Improvement: Catchpoint could enhance multi-cloud integration, expand its real-time traffic analysis, and improve initial setup processes. Kentik may benefit from refining its pricing structure, simplifying advanced feature setup, and improving compatibility with certain legacy systems.

Ease of Deployment and Customer Service: Catchpoint features an intuitive deployment model that integrates well with existing infrastructure and benefits from reliable customer support. Kentik provides a straightforward cloud-based deployment model with comprehensive API support, accompanied by proactive customer service for complex issue resolution.

Pricing and ROI: Catchpoint’s competitive pricing aligns with its immediate ROI potential for performance monitoring. Kentik, potentially higher in cost, offers a long-term ROI through its comprehensive feature set for optimizing network performance.

To learn more, read our detailed Catchpoint vs. Kentik Report (Updated: September 2025).

Buyer's Guide

Catchpoint vs. Kentik

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

57th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (12th)

Kentik

Ranking in Network Monitoring Software

34th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Kentik is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Kentik	0.9%
Catchpoint	0.5%
Other	98.6%

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"During business hours, it has worked absolutely fine without any issues."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The solution offers three different ways of slicing data to look for abnormalities."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"Catchpoint provides a great amount of information."

"Catchpoint's customer service and support are valuable."

More Catchpoint pros

"The most important feature is cybersecurity."

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"Overall, I would give Kentik nine out of ten stars."

"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."

"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."

"Kentik excels in telemetry within data centers and works well in multi-vendor environments."

"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."

More Kentik pros

Cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"The old user version was better, it was more user-friendly."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

More Catchpoint cons

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

"I consider the pricing model as an area for improvement."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."

"The product could strive for more improvements to become closer to perfect."

"I would like to see them explore the area of cost analysis."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."

"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."

More Kentik cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The tool is cheaply priced."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Retailer

13%

Real Estate/Law Firm

11%

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

See all answers

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

See all answers

What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

See all answers

Comparisons

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Compared 24% of the time

Datadog vs Catchpoint

Compared 13% of the time

ThousandEyes vs Catchpoint

Compared 12% of the time

New Relic vs Catchpoint

Compared 10% of the time

SolarWinds Pingdom vs Catchpoint

Compared 7% of the time

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ThousandEyes vs Kentik

Compared 14% of the time

SolarWinds NPM vs Kentik

Compared 11% of the time

Datadog vs Kentik

Compared 9% of the time

Arbor DDoS vs Kentik

Compared 8% of the time

Zabbix vs Kentik

Compared 8% of the time

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Product Reports

Buyer's Guide

Catchpoint

October 2025

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Buyer's Guide

Kentik

September 2025

Download Kentik product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Kentik

Sample Customers

Information Not Available

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Buyer's Guide

Catchpoint vs. Kentik

September 2025

Free Report: Catchpoint vs. Kentik

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