Carbonite Server vs Veritas Backup Exec comparison

OpenText and Veritas are both solutions in the Backup and Recovery category. OpenText is ranked #57, while Veritas is ranked #28 with an average rating of 7.3. OpenText holds a 1.0% mindshare in BRS, compared to Veritas’s 1.3% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 79% of Veritas users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,483 Views
2,403 Comparison Views

100% willing to recommend

Veritas Backup Exec

Read 77 Veritas Backup Exec reviews

5,895 Views
5,482 Comparison Views

79% willing to recommend

Carbonite Server

Veritas Backup Exec

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Veritas Backup Exec and Carbonite Server are competing in the data protection solutions category. Based on user reviews, Carbonite Server seems to have an edge in performance and value.

Features: Users value Veritas Backup Exec for its advanced data deduplication, granular recovery options, and broad on-premises functionality. Carbonite Server stands out for its strong cloud integration, automated backup capabilities, and user-friendly cloud environments.

Room for Improvement: Veritas Backup Exec needs better cloud integration, improved technical support, and more frequent updates. Carbonite Server requires more robust reporting tools, enhanced disaster recovery solutions, and improved update frequency.

Ease of Deployment and Customer Service: Veritas Backup Exec is praised for its straightforward deployment in diverse IT environments but receives mixed feedback on customer service. Carbonite Server is noted for its streamlined cloud deployment process and responsive customer support, making it more user-friendly for cloud users.

Pricing and ROI: Veritas Backup Exec has a higher initial setup cost but delivers strong ROI due to its comprehensive features. Carbonite Server is appreciated for its cost-effectiveness, quick ROI, and affordable subscription model, making it more economical for long-term investments.

To learn more, read our detailed Carbonite Server vs. Veritas Backup Exec Report (Updated: April 2026).

Buyer's Guide

Carbonite Server vs. Veritas Backup Exec

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

57th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (45th)

Veritas Backup Exec

Ranking in Backup and Recovery

28th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.6% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Veritas Backup Exec	1.3%
Carbonite Server	1.0%
Other	97.7%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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VijayPandey

Presales System Engineer at Eden Infosol Pvt Ltd

Ease of deployment and excellent support ensures seamless data security

I am working with Veritas Backup Exec, and that is the one I use. The value of using Veritas Backup Exec across physical and virtual environments is significant. I had a chance to use Veritas Backup Exec on physical and virtual environments, but not on the cloud. The benefits from the platform support of Veritas Backup Exec are that it works very nicely for physical and virtual environments. Veritas Backup Exec is affordable for my customers. My customers use the solution on-premises and in virtualization. Securing the data for customers is obviously a significant benefit of Veritas Backup Exec. I highly recommend using Veritas Backup Exec for backup as it is very easy to use, easy to deploy, and the support is also very nice. On a scale of 1-10, I rate Veritas Backup Exec a 9.5.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The efficiency and convenience are excellent."

"It does not slow down your computer or use a lot of resources as it works."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

"The solution is very stable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"This solution is very simple to use and I will recommend it to anybody."

More Carbonite Server pros

"This solution works well and has good integration with technologies such as VMware and Hyper-V."

"Overall, we've had a great experience with its capabilities."

"Veritas Backup Exec is a good solution; it can take a little time to get used to the GUI, but once you've understood how it works, it's really great to use and you can quickly do what you want to do or get the information you want."

"All data sources are covered by a backup process which is very stable and fast, and a big advantage is that it can backup direct to tape."

"The implementation is straightforward."

"Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go."

"This solution has a very good technical support department that is very responsive."

"The interface easy to use and it is compatible with most backup devices."

More Veritas Backup Exec pros

Cons

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

More Carbonite Server cons

"This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft."

"There are some products that include disaster recovery which Veritas is lacking for now."

"The solution lacked local support, which became an issue for us and our customers. They needed to have more presence on the ground."

"The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud."

"It is currently missing the dynamic backup feature for virtual machines, which is available in NetWorker. I can create politics in NetWorker to add virtual machines with specific tags, but I cannot do this in Backup Exec, which is a minus point for me. Currently, a user has to send a request to the Backup administrator to add a machine to the backup, but I should be able to create rules to automatically add a new machine to the backup. This kind of functionality is very important in current times, especially when we are using cloud solutions. I should be able to create more than one stream in a policy and specify how many streams I want to run in parallel in one policy. Currently, I have to manually create more policies to backup more than one virtual machine at the same time. Their support can also be improved in terms of response time."

"Better integration with non-Microsoft products would be an improvement."

"The user interface needs to be improved."

"Their support can also be improved in terms of response time. They respond, but it takes them 24 hours to send the first response, which is not good."

More Veritas Backup Exec cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"The pricing is reasonable."

"The solution could be more cost-effective."

"I rate the product's pricing a six out of ten."

"This product is priced for smaller customers."

"If your company can afford it, go for it."

"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."

"I think it's sold at the right price. It's not expensive. The license is usually for a year."

"Its price is a bit high. There is only the standard fee. There is no additional fee."

More Veritas Backup Exec pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Computer Software Company

10%

Healthcare Company

Construction Company

Manufacturing Company

15%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	35
Midsize Enterprise	15
Large Enterprise	29

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?

Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...

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What is your experience regarding pricing and costs for Veritas Backup Exec?

The pricing for my customers is okay.

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What needs improvement with Veritas Backup Exec?

I am not the right person to mention what has to be improved in Veritas Backup Exec as I think they are working very well for the application. The licensing remains the same in Veritas Backup Exec....

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Cloud Backup

May 2026

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Veritas Backup Exec

May 2026

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Also Known As

Carbonite Recover Backup

Backup Exec, Symantec Backup Exec

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Veritas Backup Exec provides reliable data backup, supports diverse environments, and ensures easy restoration. It features a user-friendly interface, compatibility, and automation to enhance efficiency.

Veritas Backup Exec is known for its flexibility, scalability, and predictable performance. Key features include backup compression, encryption, granular restore, and protection for virtual machines. Users appreciate the interface and scheduling ease, alongside responsive technical support. However, areas for enhancement include the interface, cloud integration, and licensing model. Pricing, installation, and performance challenges, as well as disaster recovery processes, restore times, and reporting capabilities, need attention. Centralized management and superior support are often requested improvements. Users utilize Veritas Backup Exec primarily for backing up databases, virtual machines, and critical applications, managing both cloud and on-premises deployments in SMB and enterprise settings. Its administration simplicity allows efficient backup management, offering a cost-effective option for business needs.

What are the key features of Veritas Backup Exec?

Backup Compression: Reduces storage requirements while maintaining data integrity.
Encryption: Protects sensitive data during backup and storage.
Granular Restore: Allows specific item restoration without full backups.
Virtual Machine Protection: Secures virtual environments seamlessly.

What benefits can users expect when evaluating Veritas Backup Exec?

Flexibility: Adapts to diverse business requirements.
Scalability: Grows with business needs without sacrificing performance.
Efficient Management: Simplifies administration, saving time and resources.
Business Continuity: Supports rapid recovery, minimizing downtime.

In specific industries, Veritas Backup Exec is implemented for protecting sensitive data in finance and healthcare, ensuring compliance with regulations. Retail and manufacturing sectors use it for securing inventory and operational data, while educational institutions rely on it to safeguard research and student information.

Veritas

Sample Customers

INLINE Commercial Construction, Hamilton County

Beta Offshore

Buyer's Guide

Carbonite Server vs. Veritas Backup Exec

April 2026

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