Carbonite Server vs Datto Cloud Continuity comparison

OpenText and datto are both solutions in the Cloud Backup category. OpenText is ranked #46, while datto is ranked #21 with an average rating of 9.0. OpenText holds a 1.3% mindshare in CB, compared to datto’s 1.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of datto users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,779 Views
1,121 Comparison Views

100% willing to recommend

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

1,502 Views
1,202 Comparison Views

90% willing to recommend

Carbonite Server

Datto Cloud Continuity

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Datto Cloud Continuity and Carbonite Server are two backup and recovery solutions vying in the business data protection market. Datto edges out with its simplicity and ease of use, while Carbonite's comprehensive feature set provides strong value despite its higher cost.

Features: Datto Cloud Continuity offers seamless file restoration, image-based backups, and rapid virtualization, making it ideal for quick deployment needs. Carbonite Server provides flexible backup options, granular recovery, and enhanced security integration, appealing to extensive IT environments seeking advanced capabilities.

Room for Improvement: Datto Cloud Continuity could enhance its data restoration processes and further reduce dependency on server communication. A more robust failover process would also be beneficial. Carbonite Server may improve its setup complexity, offer clearer pricing structures, and streamline recovery processes, addressing the needs of businesses familiar with simpler solutions.

Ease of Deployment and Customer Service: Datto Cloud Continuity facilitates swift deployment with straightforward configuration and highly accessible support for efficient issue resolution. Carbonite Server, with its comprehensive support, involves a more intricate setup, targeting organizations requiring detailed configurations and strong customer support infrastructure.

Pricing and ROI: Datto Cloud Continuity is generally cost-effective, appealing to budget-conscious businesses with a favorable initial investment for immediate value. Carbonite Server, although at a higher initial cost, promises substantial ROI due to its rich features and reliable performance, suiting businesses seeking thorough data protection solutions.

To learn more, read our detailed Carbonite Server vs. Datto Cloud Continuity Report (Updated: December 2025).

Buyer's Guide

Carbonite Server vs. Datto Cloud Continuity

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

46th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (57th)

Datto Cloud Continuity

Ranking in Cloud Backup

21st

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (18th)

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Datto Cloud Continuity	1.2%
Carbonite Server	1.3%
Other	97.5%

Cloud Backup

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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TrevorSmith

Assistant Director, Network Operations at Premier Marine Insurance

Provides enterprise-level protection from ransomware attacks

Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It does not slow down your computer or use a lot of resources as it works."

"I find the BMR/image and the recovery pieces are valuable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"It seems reliable and easy to use."

"The solution is very stable."

"The solution is a free engine to help work with the container."

More Carbonite Server pros

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The platform provides a faster backup process."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"The solution has the capability to scale well."

"The product's initial setup phase is easy."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

Cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"The product's scalability features could be even better."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"I don't have any feedback to provide in terms of features that may be lacking."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

Pricing and Cost Advice

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Healthcare Company

Energy/Utilities Company

Computer Software Company

13%

Manufacturing Company

12%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

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What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

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What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

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What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

See all answers

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Cloud Backup

January 2026

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Buyer's Guide

Datto Cloud Continuity

January 2026

Download Datto Cloud Continuity product report

Also Known As

Carbonite Recover Backup

Datto Cloud Continuity for PCs

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

datto

Sample Customers

INLINE Commercial Construction, Hamilton County

Information Not Available

Buyer's Guide

Carbonite Server vs. Datto Cloud Continuity

December 2025

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