I wouldn't say there are any system issues. There are minor enhancements that we request from time to time, and the Campfire team collaborates with us on those. These enhancements are not system issues; rather, they are opportunities for us to learn how to utilize the system more effectively. As a result, we come up with requests to add different cost categories and additional reporting functionality. When I think about the system, I focus less on issues and more on how the Campfire client integrates it into their business processes and trains users to use it correctly. This integration is really the key point; it's all about how the client incorporates the product into their workflows. Regarding BI Reporting, the standard reporting module within Campfire Interactive primarily gives you an Excel data dump, and while there are some visualizations for creating dashboards, I found those limited for my needs. We started presenting the data to Microsoft Power BI, which is much better for generating the reports I want. The forecast accuracy of Campfire Interactive has been generally good, with no significant issues. However, there are some improvements we could make to achieve more granular data. For example, we have parts that are common to multiple vehicle programs, but the system does not allow for custom volume settings for each program. I've used other systems and each has its pros and cons. Campfire advantages include speed and an easy to use price table. One area for improvement would be the integration of actuals from our ERP systems. There is currently no interface within the Campfire application to assist with the alignment of actual ship records with the forecast part records.
