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Campfire Interactive vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Campfire Interactive automated data processes, boosting efficiency, reducing errors, and enhancing sales strategies for increased revenue and productivity.
Sentiment score
6.9
Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.
Previously, our younger team members would spend three to four days on data entry to compile information that we can now access instantly with Campfire Interactive.
Director of Sales at a manufacturing company with 1,001-5,000 employees
We were able to find six labor equivalents or six individuals’ worth of incremental efficiency through the implementation of Campfire Interactive.
Vice President Business Development at a manufacturing company with 10,001+ employees
Enhancing our commercial strategy has been a significant advantage, resulting in millions of dollars in additional revenue that our sales team has been able to achieve through effective planning.
Director of Sales Planning at a manufacturing company with 5,001-10,000 employees
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Project Manager at a university with 1,001-5,000 employees
 

Customer Service

Sentiment score
5.6
Campfire Interactive has engaging customer care, praised technical expertise, but experiences occasional delays and continuity issues during high workloads.
Sentiment score
6.8
Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.
The team is always available to diagnose any issues, respond, and they respond quickly.
Director, Business Systems at a manufacturing company with 10,001+ employees
When they secure many new contracts, the staff can be stretched thin to meet deadlines.
Global Manager of Sales Excellence at a manufacturing company with 10,001+ employees
Overall, their support is good to excellent, but if the issue is a little more complex, it can take a little longer.
Sales Analyst at a manufacturing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
5.3
Campfire Interactive efficiently scales with data growth, though some report interface and integration challenges, especially as a standalone system.
Sentiment score
7.4
Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.
I don't have any concerns about scaling up for that. The concerns are more about implementation than scalability.
Market Intelligence & Sales Forecasting at RESRG Automotive
In terms of scalability, Campfire Interactive rates as either a nine out of ten.
Director of Sales at a manufacturing company with 1,001-5,000 employees
The scalability of the system is a ten out of ten.
Vice President Business Development at a manufacturing company with 10,001+ employees
Smartsheet is pretty flexible and scalable.
Project Manager at a university with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.1
Campfire Interactive faces some stability issues post-upgrades, but support helps resolve them, maintaining a six to ten rating.
Sentiment score
7.9
Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.
When it slows down so much, we've had to have Campfire Interactive shut down the system and restart it.
Information Technology Manager at a manufacturing company with 10,001+ employees
If there is something that they feel is a bug or needs a fix that needs to be pushed through, we're able to work with them effectively to schedule those things and not be disruptive to the business.
Market Intelligence & Sales Forecasting at RESRG Automotive
There's a lack of global support when we have issues.
Global Director, Business Development & Marketing at Aludyne
 

Room For Improvement

Campfire Interactive users seek improved AI forecasting, seamless integration, better support, user-friendly interfaces, and enhanced ERP integration.
Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.
Currently, if we receive a quotation for 20 parts, we can enter one opportunity in our homegrown system that allows us to list all 20 parts within that single opportunity, but Campfire Interactive requires creating separate opportunities for each part.
Director of Sales at a manufacturing company with 1,001-5,000 employees
They are looking into AI to make longer projections possible and to also improve the quality of the data that we have in the system to calculate this LOP based on historical data or IHS information.
Global Manager of Sales Excellence at a manufacturing company with 10,001+ employees
The issues are more related to technical service, specifically when we have an issue or problem with the tool, the communication gap, and the follow-through on issues that need improvement.
Market Intelligence & Sales Forecasting at RESRG Automotive
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
 

Setup Cost

Campfire Interactive offers flexible pricing and negotiation options, accommodating both short-term contracts and straightforward setup despite perceived high costs.
Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.
We had a one-time fee and now I think they are on a subscription model.
Forecasting Manager at a manufacturing company with 10,001+ employees
They were asking for a certain percentage increase, and we said that was not acceptable. They were willing to settle on a different number.
Market Intelligence & Sales Forecasting at RESRG Automotive
Campfire Interactive is on the expensive side, with approximately $100,000 to $120,000 in expenses.
Director of Sales at a manufacturing company with 1,001-5,000 employees
Licensing might be cheaper per user.
Project Manager at a university with 1,001-5,000 employees
 

Valuable Features

Campfire Interactive enhances sales forecasting with flexible real-time reporting, deep SAP integration, and efficient visualization, saving time and effort.
Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.
Since it's actually in a system and not being maintained in a spreadsheet, it has improved both time and accuracy.
Information Technology Manager at a manufacturing company with 10,001+ employees
Now everybody is using one set of numbers, and this has helped us improve our revenue forecasting projections by 50%.
Director, Business Systems at a manufacturing company with 10,001+ employees
The company is willing to make changes overnight or even within hours.
Global Manager of Sales Excellence at a manufacturing company with 10,001+ employees
Automation helps by simplifying some manual work, saving time and facilitating communication.
Project Manager at a university with 1,001-5,000 employees
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Solution Architect at Think People
 

Categories and Ranking

Campfire Interactive
Ranking in Project Management Software
14th
Average Rating
7.6
Reviews Sentiment
4.9
Number of Reviews
12
Ranking in other categories
Opportunity Management (5th)
Smartsheet
Ranking in Project Management Software
7th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (3rd)
 

Mindshare comparison

As of February 2026, in the Project Management Software category, the mindshare of Campfire Interactive is 0.4%, up from 0.1% compared to the previous year. The mindshare of Smartsheet is 2.3%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Smartsheet2.3%
Campfire Interactive0.4%
Other97.3%
Project Management Software
 

Featured Reviews

Tom Beach - PeerSpot reviewer
Market Intelligence & Sales Forecasting at RESRG Automotive
Works very well for opportunity management and sales forecasting for the automotive industry
I've had recent discussions with the leadership team at Campfire Interactive about several issues. They're fully aware of my displeasure with certain things. Some concerns are not related to the tool itself, although there are some aspects that could be better with the tool. The issues are more related to technical service, specifically when we have an issue or problem with the tool, the communication gap, and the follow-through on issues that need improvement. They're fully aware of that concern, and they're doing things to address it. From a technical standpoint, there are some limitations within the tool that are somewhat out of Campfire Interactive's control because it's a complicated industry to try and have one solution that fits all vendors. There are times when we go to execute reports from their system, and the data does not generate as expected. When that happens, we have to inform the Campfire Interactive IT or Support group what the failure is. They have to research and come back to us. In the meantime, we have 2, 4, 6, maybe 12 hours of downtime where people around the world are trying to use the system. Though it affects less than 50 people, these instances are frustrating.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.
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Top Industries

By visitors reading reviews
Outsourcing Company
37%
Manufacturing Company
18%
Computer Software Company
12%
Insurance Company
6%
Manufacturing Company
15%
Government
10%
Healthcare Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise11
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What is your experience regarding pricing and costs for Campfire Interactive?
My company is in a unique situation because we have had the product for so long. We got grandfathered into some very good pricing. The pricing that my company has currently is very good, but I thin...
What needs improvement with Campfire Interactive?
The issue we are having with Campfire Interactive is that it is basically seen as a standalone system and our company is in the process of trying to implement a full company system, a full process ...
What is your primary use case for Campfire Interactive?
We are using the OMSF module, which is the revenue planning module.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
 

Overview

 

Sample Customers

Information Not Available
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Campfire Interactive vs. Smartsheet and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.