CA Process Automation vs Tray.io comparison

Broadcom and Tray.io are both solutions in the Process Automation category. Broadcom is ranked #36, while Tray.io is ranked #55. Broadcom holds a 0.9% mindshare in PA, compared to Tray.io’s 0.5% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Tray.io users who would recommend it.

CA Process Automation

Read 12 CA Process Automation reviews

652 Views
652 Comparison Views

100% willing to recommend

Tray.io

Read 3 Tray.io reviews

826 Views
223 Comparison Views

100% willing to recommend

CA Process Automation

Tray.io

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CA Process Automation and Tray.io based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: March 2026).

Buyer's Guide

Process Automation

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Process Automation

Ranking in Process Automation

36th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Tray.io

Ranking in Process Automation

55th

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Cloud Data Integration (30th), Low-Code Development Platforms (74th), Integration Platform as a Service (iPaaS) (24th)

Mindshare comparison

As of March 2026, in the Process Automation category, the mindshare of CA Process Automation is 0.9%, up from 0.3% compared to the previous year. The mindshare of Tray.io is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Mindshare Distribution
Product	Mindshare (%)
CA Process Automation	0.9%
Tray.io	0.5%
Other	98.6%

Process Automation

Featured Reviews

Sandeep Jha

Automation Solutions Developer at HCL Technologies

Added value to the delivery of services and the customer experience

We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests. Built-in operators available for most integrations. Easy to manage. Attended/unattended…

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Samuele Sois

Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees

Marketing A/B tests have gained deeper insights from user behavior and unified global reporting

The best features Tray.io offers include excellent visualization capabilities and a dashboard, which stand out to me the most. I appreciate that it is very easy to convert the data we receive from Tray.io into dashboards from Power BI, which is extremely useful. I would also appreciate if in the future Tray.io provides a way to natively convert the data to Tableau. Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once. As a multinational and very large company, it is definitely beneficial that those of us in the UK can use the same format that colleagues use in India, and the entire data architecture is framed within a trusted system from an established organization. As far as I know, Tray.io has been operating for the last 12 years, making it a very reliable system.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."

"CA Process Automation manager is a very powerful production tool."

"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."

"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."

"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."

"If you’re planning or looking for an application able to create process automation, stop looking."

"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."

"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."

More CA Process Automation pros

"Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once."

"Tray.io has positively impacted my organization by helping us keep our internal database and this third-party service in sync, and it has really helped us automate a lot of that work because it is fairly straightforward to maintain and develop."

"Tray.io has positively impacted my organization by reducing the amount of redundant tasks that our team performs by approximately 80%, and the numbers are quite significant with the workflows alone, as we are working towards creating and utilizing AI within these workflows as well."

Cons

"Somehow the product group within CA left the product dry from some regular expression functionality."

"OCR capability should be added as a feature."

"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."

"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."

"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."

"OCR capability should be added as a feature."

More CA Process Automation cons

"As our product got more complex, we needed to add more and more complexity to Tray.io in terms of our setup, and that is when the benefits of it being no-code or low-code started to pale in comparison to the cost of making everything slightly more complicated."

"One way Tray.io could be improved, especially for people coming in with no real coding experience, is with more comprehensive error messages."

"I have found that the error management in my main use case with Tray.io is not as effective as we would prefer."

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

"There are a lot of automation savings from any process which is repeatable."

Information not available

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Construction Company

12%

Outsourcing Company

10%

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	10

No data available

Questions from the Community

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Earn 20 points

What needs improvement with Tray.io?

It was not always easy to test our changes in Tray.io. In a software engineering context, you might imagine there being different branches and different environments to make changes where you can m...

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What is your primary use case for Tray.io?

We run automation workflows with Tray.io to take data from our internal databases and update a third-party software that we use. Specifically, my company offers digital trade credit, and we use tha...

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What advice do you have for others considering Tray.io?

I think in general it has been a positive experience with Tray.io, and while there are areas where it can be improved, overall it is a good product. I rate Tray.io a seven out of ten.

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Product Reports

Buyer's Guide

CA Process Automation

March 2026

Download CA Process Automation product report

Buyer's Guide

Integration Platform as a Service (iPaaS)

March 2026

Download Tray.io product report

Also Known As

CA IT Process Automation Manager

No data available

Overview

CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

Broadcom

The Tray Platform is the leading General Automation Platform, whose modern, serverless architecture empowers users to take full control of their data by automating mission-critical processes and integrating their entire tech stack.

Tray.io

Sample Customers

Unum, HCL Technologies, Logicalis

Copper, DigitalOcean, Udemy, AdRoll, FICO, Outreach

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: March 2026.

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885,311 professionals have used our research since 2012.

See our list of best Process Automation vendors.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.