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CA Process Automation vs Ivanti Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Ivanti Automation
Ranking in Process Automation
25th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Ivanti Automation is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Ivanti Automation1.1%
CA Process Automation1.0%
Other97.9%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
Ahmed-Ragab - PeerSpot reviewer
Senior DevOps & Release Management Engineer at EBC
Facilitates task management with effective approval processes and modern integration capabilities
It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"CA Process Automation manager is a very powerful production tool."
"If you’re planning or looking for an application able to create process automation, stop looking."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."
"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."
"There is a very good approval hierarchy in place."
"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."
 

Cons

"I'd like to see additional form functionality and having Python as an available common script language."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"Make some of the features more open source that way developers can have more flexibility."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"It’s very complex, which is one of the disadvantages."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"The user interface could be more futuristic and modernized in terms of styling and colors."
"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."
"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."
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Top Industries

By visitors reading reviews
Construction Company
19%
Financial Services Firm
14%
Manufacturing Company
13%
Performing Arts
7%
Financial Services Firm
15%
Computer Software Company
12%
Construction Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Ivanti Automation?
The user interface could be more futuristic and modernized in terms of styling and colors.
What is your primary use case for Ivanti Automation?
I use Ivanti Automation for tasks such as requesting new machines for new employees and managing access over some machines or networks. It also manages tasks like creating users.
What advice do you have for others considering Ivanti Automation?
I would rate Ivanti Automation an eight out of ten. The user experience and UI could be improved to make it better.
 

Also Known As

CA IT Process Automation Manager
Ivanti IT Automation, RES Suite
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria
Find out what your peers are saying about CA Process Automation vs. Ivanti Automation and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.