Try our new research platform with insights from 80,000+ expert users

CA App Synthetic Monitor vs ServiceNow Cloud Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA App Synthetic Monitor
Ranking in Application Performance Monitoring (APM) and Observability
47th
Average Rating
7.0
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
ServiceNow Cloud Observability
Ranking in Application Performance Monitoring (APM) and Observability
39th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of CA App Synthetic Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of ServiceNow Cloud Observability is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer2286675 - PeerSpot reviewer
A reliable solution for SSL offloading and to encrypt outside traffic
If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending and fetching logs. Suppose I'm monitoring the logs and everything, and when I am retrieving logs from F5, I want to know whether it is regular traffic or any abnormality is happening. The logs itself is not user-friendly. It may not give you a clear way of what's happening. You have to go through different websites and work on it. You have to waste so much time on it.
Prashant-Sharma - PeerSpot reviewer
Provides effective observability and offers robust alerting and monitoring capabilities
We use some SDK to integrate like tips in our code, in our Java code or whatever code, rightly, Skylight or whatever. So, the SDK that we use is not very easy to get a hold of. So, a person who is more experienced is able to write proper code so that an operation can have an operation name to set. So, SDK would be improved for developers so that the integration and code will get easier. The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement. Currently, what happens is, suppose in a stream, we have lots of spans. So if there is something I can filter, for example, in a single trace, there are ten calls with it. And if I have to filter, I have to go inside the individual trace to get the call. In future releases, I want to see if it is possible to filter them at a very high stream level. So, for example, I want to filter the calls only from service A, ten calls, and I want to filter only two calls out of ten. So, instead of doing that filter at the trace level, can I do it at a stream level.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Manufacturing Company
14%
Computer Software Company
11%
Retailer
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CA App Synthetic Monitor?
The product comes with expensive annual licenses. The product is very good, very reliable but it costs a lot. Barracuda offers the same kind of services at a lower price.
What needs improvement with CA App Synthetic Monitor?
If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending ...
What is your primary use case for CA App Synthetic Monitor?
If you are sending mail or browsing anything, you don't want to send your traffic without encryption. We use SSL for traffic encryption and ASM for SSL offloading. It is a proxy server for SSL. The...
What needs improvement with LightStep?
There are a lot of workflows and connectors. In terms of licensing, users would want the product to offer them the ability to tailor the tasks offered in the solution to suit their needs.
What is your primary use case for LightStep?
I use the solution in my company since it has multiple tenants available. Basically, what happens in business is that you have a hybrid setup model, and for that, you extensively use a cloud platfo...
 

Also Known As

CA ASM
LightStep
 

Overview

 

Sample Customers

Lexmark
InVision, Twilio, Lyft, Yext, DigitalOcean,
Find out what your peers are saying about CA App Synthetic Monitor vs. ServiceNow Cloud Observability and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.