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CA App Synthetic Monitor vs ServiceNow Cloud Observability comparison

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
Executive Summary

We performed a comparison between CA App Synthetic Monitor and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
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Featured Review
Anonymous User
A reliable solution for SSL offloading and to encrypt outside traffic
Prashant-Sharma
Provides effective observability and offers robust alerting and monitoring capabilities
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Questions from the Community
What is your experience regarding pricing and costs for CA App Synthetic ...
Top Answer:The product comes with expensive annual licenses. The product is very good, very reliable but it costs a lot. Barracuda offers the same kind of services at a lower price.
What needs improvement with CA App Synthetic Monitor?
Top Answer:If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending and… more »
What is your primary use case for CA App Synthetic Monitor?
Top Answer:If you are sending mail or browsing anything, you don't want to send your traffic without encryption. We use SSL for traffic encryption and ASM for SSL offloading. It is a proxy server for SSL. The… more »
What do you like most about LightStep?
Top Answer:The UI is very intuitive.
Read all 3 answers   →
What needs improvement with LightStep?
Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
Read all 3 answers   →
What is your primary use case for LightStep?
Top Answer:We use the product for traceability.
Read all 3 answers   →
Ranking
46th
out of 111 in Application Performance Monitoring (APM) and Observability
Views
414
Comparisons
273
Reviews
1
Average Words per Review
468
Rating
8.0
48th
out of 111 in Application Performance Monitoring (APM) and Observability
Views
980
Comparisons
815
Reviews
3
Average Words per Review
537
Rating
7.3
Comparisons
Also Known As
CA ASM
LightStep
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Broadcom
ServiceNow
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Overview

IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.

ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

Sample Customers
Lexmark
InVision, Twilio, Lyft, Yext, DigitalOcean,
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company18%
Financial Services Firm17%
Manufacturing Company11%
Retailer9%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise7%
Large Enterprise79%
Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
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Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
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769,065 professionals have used our research since 2012.

CA App Synthetic Monitor is ranked 46th in Application Performance Monitoring (APM) and Observability with 3 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. CA App Synthetic Monitor is rated 7.0, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of CA App Synthetic Monitor writes "A reliable solution for SSL offloading and to encrypt outside traffic". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". CA App Synthetic Monitor is most compared with AppDynamics and Azure Monitor, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.