C3 AI vs Celonis comparison

C3 AI and Celonis are both solutions in the AI Data Analysis category. C3 AI is ranked #20 with an average rating of 7.3, while Celonis is ranked #8 with an average rating of 8.1. C3 AI holds a 0.5% mindshare in ADA, compared to Celonis’s 0.4% mindshare. Additionally, 80% of C3 AI users are willing to recommend the solution, compared to 100% of Celonis users who would recommend it.

C3 AI

Read 4 C3 AI reviews

3,105 Views
1,087 Comparison Views

80% willing to recommend

Celonis

Read 59 Celonis reviews

10,004 Views
1,200 Comparison Views

100% willing to recommend

C3 AI

Celonis

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between C3 AI and Celonis based on real PeerSpot user reviews.

Find out in this report how the two AI Data Analysis solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed C3 AI vs. Celonis Report (Updated: June 2026).

Buyer's Guide

C3 AI vs. Celonis

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

C3 AI

Ranking in AI Data Analysis

20th

Average Rating

7.2

Number of Reviews

Ranking in other categories

AI Customer Experience Personalization (20th), AI Sales & Marketing (13th), AI Content Creation (12th), AI Procurement & Supply Chain (4th)

Celonis

Ranking in AI Data Analysis

8th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Process Mining (2nd)

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of C3 AI is 0.5%, up from 0.4% compared to the previous year. The mindshare of Celonis is 0.4%. It is calculated based on PeerSpot user engagement data.

AI Data Analysis Mindshare Distribution
Product	Mindshare (%)
Celonis	0.4%
C3 AI	0.5%
Other	99.1%

AI Data Analysis

Featured Reviews

reviewer2795349

Group Head of Data Strategy & Enterprise Governance at a consumer goods company with 10,001+ employees

Struggled to justify enterprise adoption but have valued broader developer accessibility

If I could change or add anything to improve C3 AI, I would suggest making it not just an AI platform, but a data and AI combined platform, as bringing in data management elements, governance, and cloud features is critical. The real AI and modeling represent only 20 percent of what is needed; there is over 80 percent in the rest of the world that should be addressed. Given Tom Siebel's deep understanding of corporate work and his network, integrating C3 AI with other ERP solutions such as Oracle, SAP, or Microsoft is essential. If C3 AI can be an enterprise platform, embedding more data elements and ensuring seamless integration with other ERP solutions would significantly enhance its capabilities and attractiveness. If someone told me that they have SAP, and C3 AI can seamlessly integrate the data and perform action calls between SAP, allowing me to operate on C3 AI as I would on SAP, that would be a killer feature for me. I would suggest avoiding traditional licensing sales as it is too expensive; the starting price is too high. Considering a subscription model or a pay-per-use model is the best business structure for AI or data solution vendors. The pay-per-use model benefits usage, as the more you use, the more successful you become with the platform.

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Ebin_Abraham

Data Engineer at Baker Hughes

Process mining has delivered major savings and now needs better automation and task mining

Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the best features C3 AI offers is that you do not need to learn Python or any specific machine learning programming language; you can use C3 AI with JavaScript."

"I have noticed improvements in efficiency, reduced downtime, and time saved for my team, as it is quite integrated through the source ML pipeline to report to general customer UI, functioning as one platform that takes care of everything, thus improving efficiency, optimization, and increasing project deliverables."

"The biggest strength of C3 AI is how much it handles in one platform: data integration, model deployment, governance, monitoring, and application development."

"In the first phase alone, there was approximately $90 million in savings, which reduced about 5% of inventory."

"Celonis is a very good tool, and as for alternatives, it is the best actually in the market."

"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."

"The solution has very detailed documentation for technical items so it is very easy for developers to use."

"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."

"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."

"The real-time replication was just implemented and is quite useful."

"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."

"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."

More Celonis pros

Cons

"However, I sometimes hear from colleagues that hallucination is an issue."

"We even failed to open any doors for C3 AI; there are no smaller wins, learning opportunities, or process improvements, even if the main goals were not met."

"C3 AI can feel very enterprise-heavy. For smaller teams, it may feel excessive."

"The reason I chose eight out of ten is that as a user of C3 AI, I found the operational aspect not easy to understand; it is a bit tricky, and you should have more core knowledge to navigate C3 AI."

"From a development perspective, I think there could be improvements in version control and deployment."

"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."

"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."

"With Celonis, the way to use the product is one of the main difficulties users face in our company."

"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."

"The support costs are very high."

"Licenses are costly and calculated based on APC and the number of users."

"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."

More Celonis cons

Pricing and Cost Advice

Information not available

"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."

"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."

"It is only affordable for large or public companies."

"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."

"The solution is quite expensive."

"It is an expensive solution."

"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."

"Celonis offers free learning possibilities. I am using the free version of Celonis."

More Celonis pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

28%

Manufacturing Company

11%

Comms Service Provider

11%

Energy/Utilities Company

10%

Manufacturing Company

17%

Financial Services Firm

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	46

Questions from the Community

What is your experience regarding pricing and costs for C3 AI?

The pricing for C3 AI was quite high compared to other smaller AI platforms and open-source alternatives we had explored. Initially, we were cautious due to the significant investment involved.

See all answers

What needs improvement with C3 AI?

C3 AI can feel very enterprise-heavy. For smaller teams, it may feel excessive. Some workflows also feel more complex than they need to be. Overall, it is a good product, but the platform can feel ...

See all answers

What is your primary use case for C3 AI?

I have been using C3 AI for roughly eight to ten months as part of a small engineering team working on operational analytics. We primarily use it for predictive maintenance and some newer generativ...

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Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What is your experience regarding pricing and costs for Celonis?

I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.

See all answers

What needs improvement with Celonis?

See all answers

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SAP Signavio Process Manager vs Celonis

Compared 51% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 7% of the time

Microsoft Power Automate vs Celonis

Compared 6% of the time

UiPath Process Mining vs Celonis

Compared 5% of the time

Automation Anywhere vs Celonis

Compared 5% of the time

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Product Reports

Buyer's Guide

C3 AI

August 2026

Download C3 AI product report

Buyer's Guide

Celonis

August 2026

Download Celonis product report

Overview

C3 AI leverages advanced AI to optimize supply chains, predict demand, and integrate data for improved decision-making. Real-time dashboards and alerts support quick actions, requiring JavaScript and machine learning expertise.

C3 AI empowers enterprises by enhancing operational efficiency through AI-driven insights. Users gain an edge by identifying pricing anomalies and tracking delivery and supplier health. With JavaScript as the primary interface, accessibility broadens, fostering implementation across platforms. C3 AI’s robust architecture, connectivity, and sourcing optimizations translate into significant savings, showcasing its reliability and diverse AI libraries. However, the need for a more streamlined deployment, better onboarding processes, and transparent AI recommendations remains essential for maximized use.

What are the main features of C3 AI?

Supply Chain Optimization: Uses AI for enhanced supply chain management and demand prediction.
Data Integration: Consolidates information from various sources for comprehensive analytics.
Real-Time Dashboards: Provides immediate data visualization and actionable insights.
Alerts and Notifications: Enables proactive decision-making through customized alerts.
Diverse AI Libraries: Enhances functionality with a wide range of AI tools and models.

What benefits should users look for when evaluating C3 AI?

AI-Driven Insights: Offers strategic data analysis for better decision-making.
Cost Savings: Demonstrated capability of generating millions in savings through optimization.
Scalable Operations: Facilitates scaling by integrating multiple ERP systems.
Predictive Maintenance: Reduces equipment downtime through precise failure predictions.
Automation: Streamlines sourcing and inventory management through automated processes.

Industries incorporate C3 AI for predictive maintenance, financial fraud detection, and operational scaling. Tech consultancies enable enterprise AI adoption using JavaScript, simplifying implementations without needing deep machine learning expertise. The platform’s comprehensive analytics are valued across sectors.

C3 AI

Celonis empowers businesses with process mining, offering automation and AI features that visualize processes, identify bottlenecks, and optimize operations. With seamless integration and user-friendly tools, Celonis adds significant value to businesses aiming for operational efficiency.

Celonis is a leading tool for process mining and optimization, seamlessly connecting with SAP and Oracle systems through pre-built connectors. Its capabilities include visualizing processes, identifying inefficiencies, and optimizing workflows with comprehensive dashboards and action flows. While Celonis scores high on functionality, integration with Microsoft, Azure connectivity, and an improved pricing model are areas for improvement. Training resources and an intuitive interface are essential for users managing frequent updates and complex programming needs. With robust process analysis and automation features, Celonis enhances decision-making and resource allocation.

What key features does Celonis offer?

Process Mining: Visualizes and analyzes business processes to identify inefficiencies.
Automation: Enables streamlined, automated workflows for improved productivity.
AI Capabilities: Enhances process optimization and decision-making with advanced AI.
Integration: Offers pre-built connectors for seamless integration with SAP and Oracle.
Dashboards: Provides comprehensive views of operations to monitor performance.

What benefits or ROI should reviewers look for?

Operational Efficiency: Identifies and resolves bottlenecks, improving workflows.
Resource Optimization: Enables better allocation and utilization of resources.
Informed Decisions: Data-driven insights support strategic decision-making.
Cost Management: Streamlines processes, reducing operational costs.

In finance, procurement, and supply chain, Celonis is utilized to monitor and optimize entire business processes, analyzing data from systems like SAP and Oracle to uncover inefficiencies. Organizations leverage its process analysis and automation triggers for improved performance and resource allocation.

Celonis

Sample Customers

Information Not Available

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Buyer's Guide

C3 AI vs. Celonis

June 2026

Free Report: C3 AI vs. Celonis

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