We performed a comparison between BrowserStack, Sauce Labs, and Tricentis Tosca based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."It is a scalable solution."
"The product guides and resources are extensive and very helpful."
"The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."
"The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials."
"It's helpful for me to test on different devices."
"It is a stable solution. There's no lagging and jittering."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"Maintenance of the solution is easy."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"The Failure Analysis feature is really important for us, one of the most important aspects. What is the root cause? Is it because we have a defect or is it that we have a test case that we need to fix or modify? The Failure Analysis is one of the main functionalities that I am exploring all the time in Sauce Labs... The Failure Analysis helps us to discover which test cases we need to work on."
"Easy to integrate with the other platform for tracking purposes."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"The most valuable features of Tricentis Tosca are the ease of use, you do not need to program if you do not want to."
"With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests."
"The use of automation is most valuable."
"The solution has plenty of features compared to other solutions."
"The Model-Based Test Automation is the most valuable feature, where you can create reusable components. Even though we are using a scriptless automation tool, there still needs to be an understanding of how to create reusable components and how to keep refactoring and how to keep regression, the test scripts, at an okay level. We are coupling Tosca with some other risk-based testing tools, as well, but automation is primarily what we're using Tosca for, the scriptless, model-based technology which is driving automation for us."
"Good use in Agile workshops, where the person needs to conceptualize the tests before the developer provides the complete application interface."
"The item that is different from all the other tools is that it's module based."
"You can quickly build automated testing, manage it, and have it run on a regular basis to ensure that there are no issues."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."
"Connectivity can sometimes mar the testing experience."
"If you are inactive for 30 minutes, the solution will close."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."
"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."
"If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm"
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"They could improve the platform's customer support services."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"Overall, I think Sauce Labs provides us with a valuable tool and resource. As far as what could be improved, I would say the overall test execution time. Some of the calls take a bit longer than I expect, for example in web browser tests; while the execution time isn't obnoxious, it could be improved so that overall tests/test suites finish faster."
"The solution should work with the Linux platform. Right now, it only runs on Windows."
"The document object model or some aspects of it has a bit of a learning curve."
"Security, UI, and basic performance improvements could be done to the product to enhance its use."
"It is quite difficult to integrate the solution with other tools."
"The support we received from Tricentis Tosca was good, but it can improve."
"Tricentis Tosca's performance could be better. Sometimes when we are remapping or when it is loading it can take a lot of time. There are free solutions that have better performance in this area."
"Tricentis Tosca could improve on its mobile automation solution."
"The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess."
