Box vs N-able Passportal comparison

Box and N-able are both solutions in the Document Management Software category. Box is ranked #4 with an average rating of 7.7, while N-able is ranked #11 with an average rating of 10.0. Box holds a 7.9% mindshare in DMS, compared to N-able’s 1.0% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

Box

Read 41 Box reviews

3,061 Views
337 Comparison Views

85% willing to recommend

N-able Passportal

Read 4 N-able Passportal reviews

271 Views
51 Comparison Views

100% willing to recommend

Box

N-able Passportal

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Box and N-able Passportal based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Box vs. N-able Passportal Report (Updated: September 2025).

Buyer's Guide

Box vs. N-able Passportal

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Document Management Software

4th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (3rd), Content Collaboration Platforms (7th)

N-able Passportal

Ranking in Document Management Software

11th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Enterprise Password Managers (12th)

Mindshare comparison

As of October 2025, in the Document Management Software category, the mindshare of Box is 7.9%, up from 7.8% compared to the previous year. The mindshare of N-able Passportal is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Market Share Distribution
Product	Market Share (%)
Box	7.9%
N-able Passportal	1.0%
Other	91.1%

Document Management Software

Featured Reviews

Parthasarathy Chellapillai

Program Administrator at Flextronics

Used for data storage and data collaboration, but its data security could be improved

If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.

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Emil Heinemann

IT Manager at Cerberus IT Solutions

Straightforward software saves time with its simplicity and useful password management features

Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Box is security."

"I like that Box makes it easy to deploy virtual machines."

"The collaboration of the solution is good."

"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."

"The solution is scalable."

"Simple file sharing and sync for internal and external customers."

"Office Integration. The full integration into the Microsoft Office products is just perfect."

"We can provide controlled access to documents using the product."

More Box pros

"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."

"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."

"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."

"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."

Cons

"They could integrate better with other platforms."

"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."

"I find their API to be quite complex and it could be more straightforward."

"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."

"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."

"The integration with other products should be improved."

"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."

"One thing that Box would benefit from is a records management component."

More Box cons

"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."

"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."

"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."

Pricing and Cost Advice

"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."

"Box needs to improve with their pricing in terms of licensing costs."

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."

"The more you dig, the deeper the level of tools, and the more expensive it becomes."

"Better sign a full year's contract to get a discount."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

More Box pricing and cost advice

"For its value, Passportal's price is affordable."

"The price of N-able Passportal is approximately $15 for the license."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Computer Software Company

Government

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	9
Large Enterprise	27

No data available

Questions from the Community

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

See all answers

What is your experience regarding pricing and costs for Box?

I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.

See all answers

What needs improvement with Box?

Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.

See all answers

What is your experience regarding pricing and costs for N-able Passportal?

For its value, Passportal's price is affordable.

See all answers

What is your primary use case for N-able Passportal?

I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.

See all answers

What advice do you have for others considering N-able Passportal?

I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...

See all answers

Comparisons

SharePoint vs Box

Compared 16% of the time

ShareFile vs Box

Compared 11% of the time

Microsoft OneDrive for Business vs Box

Compared 10% of the time

Egnyte vs Box

Compared 5% of the time

IBM FileNet vs Box

Compared 5% of the time

More Box Competitors

NordPass Business - Enterprise vs N-able Passportal

Compared 59% of the time

Dashlane Business Password Management vs N-able Passportal

Compared 41% of the time

More N-able Passportal Competitors

Product Reports

Buyer's Guide

Box

October 2025

Download Box product report

Buyer's Guide

Document Management Software

September 2025

Download N-able Passportal product report

Overview

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Box

Create and control strong credentials and user access to devices, networks, and applications with the N‑able™ Passportal™ solution. Elevate password and credential management with a solution that helps eliminate guesswork and busy work.

N-able

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

Information Not Available

Buyer's Guide

Box vs. N-able Passportal

September 2025

Free Report: Box vs. N-able Passportal

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