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Box vs N-able Passportal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (8th), Cloud Storage (13th), Digital Asset Management (3rd), Content Collaboration Platforms (5th)
N-able Passportal
Ranking in Document Management Software
28th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Enterprise Password Managers (26th)
 

Mindshare comparison

As of June 2025, in the Document Management Software category, the mindshare of Box is 7.1%, down from 8.2% compared to the previous year. The mindshare of N-able Passportal is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Yazan Albaw - PeerSpot reviewer
Passportal centralizes and securely manages client credentials and sensitive information, enhancing both security and efficiency.
Passportal offers the capability to automatically rotate passwords, allowing users to set customizable policies for expiration dates and password strength. You can define requirements for the number of letters, symbols, numbers, and case sensitivity, and the system will generate passwords accordingly. Policies can be updated as needed to maintain security. As a comprehensive password and information management solution, Passportal supports the addition of assets, licensing details, SSL certificates, domains, articles, and documents. When referring to adding assets, this means documenting relevant information, not monitoring them. For example, when we onboard a new engineer responsible for managing clients, we create a user profile for them in Passportal and grant access to the pertinent client information. This centralized access ensures they have all necessary details in one place, streamlining their workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box is very simple and effective, so I prefer Box."
"We can provide controlled access to documents using the product."
"Sharing and collaborating across files and folders has been a massive game changer."
"Box is very realistic when it comes to sharing capabilities."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The solution is used for data storage and any kind of visualization."
"The most valuable feature of Box is security."
"The interface is very good."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
 

Cons

"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The upload speed needs improvement."
"The integration with other products should be improved."
"One thing that Box would benefit from is a records management component."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
 

Pricing and Cost Advice

"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Better sign a full year's contract to get a discount."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"Box's pricing is excellent."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
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Top Industries

By visitors reading reviews
Educational Organization
32%
Financial Services Firm
8%
Computer Software Company
6%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
What is your primary use case for N-able Passportal?
Passportal is designed to manage and securely store passwords in the cloud using encrypted storage, addressing the vulnerabilities of storing passwords on local devices. Local storage risks exposur...
What advice do you have for others considering N-able Passportal?
For managing credentials and documents, Passportal provides a comprehensive solution that meets all our needs. I would rate it a ten out of ten. It also offers mobile access for both Android and iO...
 

Comparisons

No data available
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Information Not Available
Find out what your peers are saying about Box vs. N-able Passportal and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.