Try our new research platform with insights from 80,000+ expert users

Box vs N-able Passportal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (3rd), Content Collaboration Platforms (9th)
N-able Passportal
Ranking in Document Management Software
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (12th)
 

Mindshare comparison

As of January 2026, in the Document Management Software category, the mindshare of Box is 5.7%, down from 7.3% compared to the previous year. The mindshare of N-able Passportal is 1.5%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
Box5.7%
N-able Passportal1.5%
Other92.8%
Document Management Software
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Straightforward software saves time with its simplicity and useful password management features
Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box is very user-friendly; more so than SharePoint."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"I like that Box makes it easy to deploy virtual machines."
"The application is very light in terms of uploading and downloading files."
"Simple file sharing and sync for internal and external customers."
"The solution is used for data storage and any kind of visualization."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The collaboration of the solution is good."
"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
 

Cons

"I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together."
"In future releases, there could be encryption, to have better security."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The integration with other products should be improved."
"Tasks and comments could be easier to see, report, search, and manage."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
 

Pricing and Cost Advice

"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"My organization pays for the license."
"I believe Box is cheaper than SharePoint."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
report
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
What is your primary use case for N-able Passportal?
I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.
What advice do you have for others considering N-able Passportal?
I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Information Not Available
Find out what your peers are saying about Box vs. N-able Passportal and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.