We performed a comparison between BMC TrueSight Server Automation and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"We have a BYOD policy, and this solution helps us manage our devices."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The most valuable includes managing everything from a single console."
"It's easy to manage and easy to configure."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most important feature is the schedulings."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The solution is stable."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"The versatility is great."
"Puppet Enterprise is a stable solution."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise has good functionalities."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"There are a couple of issues with stability."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"The add-ons must be integrated into the solution."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"We would like to see this solution handle more multitasking."
"Needs more use cases into compliance management and the remediation process."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no other functionality available to patch the containers that we need to include."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise is more complex and difficult to configure."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"We would like Puppet to add more integration for applications."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"At the beginning the initial setup was kind of complex."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BMC TrueSight Server Automation is rated 8.2, while Puppet Enterprise is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, BigFix and Fortinet FortiGate Cloud.
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