We performed a comparison between BMC TrueSight Operations Management and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The Event Management is outstanding; still is the most interesting part of the product."
"It is a stable solution."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The initial setup of BMC TrueSight Operations Management was easy."
"It is a scalable solution."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"The feature I find most valuable, is the data integration."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"Great monitoring of network devices."
"It can monitor, get the data, and then report on the data."
"The most valuable feature in this solution is the log searching."
"The Add data feature lets you gather any type of log and easily analyze it."
"The alerts are the most valuable feature."
"The solution's support service could be better."
"The solution is a little obsolete."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The UI for the end users could be improved and more flexible than it is now."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The solution is overly complex."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"It does not have a user-friendly interface and it is difficult to use."
"The price has room for improvement."
"I would like to see an improvement and some innovation in the customer interface."
"The implementation can be more user-friendly."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ITRS Geneos and ControlUp. See our BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring report.
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