BMC TrueSight vs IBM Tivoli Composite Application Manager comparison

BMC and IBM are both solutions in the Application Performance Monitoring (APM) and Observability category. BMC is ranked #34 with an average rating of 7.5, while IBM is ranked #58. BMC holds a 0.7% mindshare in APM, compared to IBM’s 0.4% mindshare. Additionally, 86% of BMC users are willing to recommend the solution, compared to 50% of IBM users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,212 Views
1,606 Comparison Views

86% willing to recommend

IBM Tivoli Composite Applic...

Read 2 IBM Tivoli Composite Application Manager reviews

652 Views
619 Comparison Views

50% willing to recommend

BMC TrueSight

IBM Tivoli Composite Applic...

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and IBM Tivoli Composite Application Manager are competing solutions in application performance management. BMC TrueSight has an advantage in support and budget-friendly pricing, while IBM Tivoli offers compelling value with its rich features.

Features: BMC TrueSight is known for advanced analytics, customizable reporting, and an intuitive alert management system. IBM Tivoli Composite Application Manager offers comprehensive visibility, robust automation, and strong application transparency.

Ease of Deployment and Customer Service: BMC TrueSight provides straightforward deployment and strong after-sales support. IBM Tivoli Composite Application Manager requires a complex deployment but offers detailed support and extensive documentation for resolving challenges.

Pricing and ROI: BMC TrueSight generally offers a lower initial setup cost, attracting smaller budgets with a good ROI. IBM Tivoli Composite Application Manager requires a higher upfront investment, promising returns through its comprehensive features and long-term benefits.

To learn more, read our detailed BMC TrueSight vs. IBM Tivoli Composite Application Manager Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight vs. IBM Tivoli Composite Application Manager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Event Monitoring (7th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th), AIOps (5th)

IBM Tivoli Composite Applic...

Ranking in Application Performance Monitoring (APM) and Observability

58th

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 0.7%, down from 0.8% compared to the previous year. The mindshare of IBM Tivoli Composite Application Manager is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
BMC TrueSight Operations Management	0.7%
IBM Tivoli Composite Application Manager	0.4%
Other	98.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

Christian Campos

Sales manager at Prodeo Innovation

Integrates well with IBM technologies, but it's outdated and lacks essential features

Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

"The tool is flexible enough to be customized based on customer requirements."

"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

"The solution has a very good business event manager tool."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."

More BMC TrueSight pros

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."

"The solution is very stable. We never had any issues with stability."

Cons

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"

"Deployment requires lots of resources (servers). It has too many consoles."

"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

"The product must provide application or service monitoring features."

"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."

"The solution is a little obsolete."

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."

More BMC TrueSight cons

"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."

"The user interface was not good."

Pricing and Cost Advice

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"The solution is based on endpoints and knowledge models which can be costly."

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

"We did a five-year, multimillion dollar deal."

"Pricing is very high."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"The cost depends on the usage."

More BMC TrueSight pricing and cost advice

"I would rate the pricing a nine to ten. It is very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

Financial Services Firm

32%

Government

11%

Healthcare Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

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Comparisons

Dynatrace vs BMC TrueSight

Compared 19% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 14% of the time

Centreon vs BMC TrueSight

Compared 7% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

Dynatrace vs IBM Tivoli Composite Application Manager

Compared 28% of the time

IBM Instana Observability vs IBM Tivoli Composite Application Manager

Compared 27% of the time

Catchpoint vs IBM Tivoli Composite Application Manager

Compared 23% of the time

IBM Application Performance Management vs IBM Tivoli Composite Application Manager

Compared 23% of the time

More IBM Tivoli Composite Application Manager Competitors

Product Reports

Buyer's Guide

BMC TrueSight

September 2025

Download BMC TrueSight product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2025

IBM Tivoli Composite Application Manager report

Download IBM Tivoli Composite Application Manager product report

Also Known As

ProactiveNet, TrueSight Operations Management

Tivoli Composite Application Manager

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC

IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.

IBM

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Michelin Tire Corp

Buyer's Guide

BMC TrueSight vs. IBM Tivoli Composite Application Manager

September 2025

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